Customer Service Management Trainee

3 days ago

Kenosha, United States Uline Full time
Customer Service Management Trainee

Pay from $25 to $30 per hour with significant growth and earning potential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

A new career opportunity is calling Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on hold - apply for this unique opportunity now

Better together This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Position Responsibilities
  • Master all aspects of customer service management through a comprehensive hands-on training program.
  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
  • Review department procedures and standards to identify areas for improvement.
Minimum Requirements
  • Bachelor's degree.
  • Strong track record of customer-focused service, teamwork and attention to detail.
  • Prior leadership / management experience is a plus.
Benefits
  • Complete medical, dental, vision and life insurance coverage and other wellness programs.
  • 401(k) with 6% employer match. Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
Employee Perks
  • Caf featuring affordable daily meal options from local restaurants.
  • On-site fitness center and beautifully maintained walking paths.
  • Best-in-class, clean, modern facilities.


About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks Explore Uline.jobs to learn more

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