Customer Service Management Trainee

4 days ago


Kenosha, United States Uline, Inc. Full time

Customer Service Management Trainee

Pay from $25 to $30 per hour with significant growth and earning potential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

A new career opportunity is calling Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on hold - apply for this unique opportunity now

Better together This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Position Responsibilities

* Master all aspects of customer service management through a comprehensive hands-on training program.


* Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.


* Review department procedures and standards to identify areas for improvement.



Minimum Requirements

* Bachelor's degree.


* Strong track record of customer-focused service, teamwork and attention to detail.


* Prior leadership / management experience is a plus.



Benefits

* Complete medical, dental, vision and life insurance coverage and other wellness programs.


* 401(k) with 6% employer match. Multiple bonus programs.


* Paid holidays and generous paid time off.


* Tuition Assistance Program that covers professional continuing education.



Employee Perks

* Café featuring affordable daily meal options from local restaurants.


* On-site fitness center and beautifully maintained walking paths.


* Best-in-class, clean, modern facilities.



About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks Explore Uline.jobs to learn more



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