Customer Service Department Manager

3 days ago

Kenosha, United States Uline, Inc. Full time

Customer Service Department Manager

Pay from $80,000 to $90,000 per year

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.

Better together This position is on-site, and we are looking for people who share our passion.

Position Responsibilities

  • Train Team Leads to provide top-notch customer service and build a positive team environment.

  • Manage the daily activities of various Customer Service departments.

  • Partner with other Managers and with Team Leads to enhance team performance.

  • Evaluate team procedures and identify areas for improvement.

  • Review performance reports and suggest ways to increase efficiency.

  • Resolve escalated customer issues promptly.

Minimum Requirements

  • Bachelor’s degree.

  • 3+ years of customer service management experience.

  • Demonstrated ability to effectively coach and develop a high-performing team.

Benefits

  • Complete medical, dental, vision and life insurance coverage and other wellness programs.

  • 401(k) with 6% employer match. Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AS6

#LI-IL001

(#IN-KNMANC)

  • Customer Service Department Manager WI

    6 days ago

    kenosha, United States Uline Full time

    Customer Service Department ManagerPay from $80,000 to $90,000 per year Kenosha Branch12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers...

  • Customer Service Department Manager WI

    1 week ago

    kenosha, United States Uline Full time

    Customer Service Department ManagerPay from $80,000 to $90,000 per year Kenosha Branch12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers...

  • Customer Service Department Manager WI

    2 weeks ago

    kenosha, United States Uline Full time

    Customer Service Department ManagerPay from $80,000 to $90,000 per year Kenosha Branch12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers...

  • Uline | Customer Service Department Manager WI

    7 days ago

    kenosha, United States Uline Full time

    Customer Service Department ManagerPay from $80,000 to $90,000 per year Kenosha Branch12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers...

  • Uline | Customer Service Department Manager WI

    2 weeks ago

    kenosha, United States Uline Full time

    Customer Service Department ManagerPay from $80,000 to $90,000 per year Kenosha Branch12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers...

  • Customer Service Department Manager

    3 weeks ago

    Kenosha, Wisconsin, United States Uline Full time

    Empower Legendary Customer ExperienceAs a Customer Service Department Manager at Uline, you will be the driving force behind delivering exceptional customer experiences.Salary: $85,000 per yearAt Uline, we're passionate about providing fast, friendly, and customer-focused service. As a Customer Service Department Manager, you'll play a crucial role in...

  • Customer Service Manager

    1 month ago

    Kenosha, United States Uline, Inc. Full time

    Customer Service Manager - Systems Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, your team will build and test the tools our customer service reps rely on! Better together! This position is on-site, and we are looking for people who...

  • Customer Service Management Trainee

    4 days ago

    Kenosha, United States Uline, Inc. Full time

    Customer Service Management Trainee Pay from $25 to $30 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call...

  • Customer Service Management Trainee

    3 days ago

    Kenosha, United States Uline Full time

    Customer Service Management Trainee Pay from $25 to $30 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center...

  • Customer Service Coordinator

    1 month ago

    Kenosha, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half is partnering with a manufacturing client in the recruiting for a Customer Service Coordinator to join their team. This individual will play an integral role in supporting the sales department, order management and technical customer service for external clients. This is a permanent placement opportunity offering...

  • Customer Service Manager

    7 days ago

    kenosha, United States Uline Full time

    Customer Service Manager - SystemsKenosha Branch12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, your team will build and test the tools our customer service reps rely on! Better together! This position is on-site, and we are looking for people who share...

  • Customer Service Manager

    1 week ago

    kenosha, United States Uline Full time

    Customer Service Manager - SystemsKenosha Branch12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, your team will build and test the tools our customer service reps rely on! Better together! This position is on-site, and we are looking for people who share...

  • Customer Service Management Trainee WI

    6 days ago

    kenosha, United States Uline Full time

    Customer Service Management Trainee Pay from $25 to $30 per hour with significant growth and earning potential! Kenosha Branch12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center...

  • Uline | Customer Service Manager

    1 week ago

    Kenosha, United States Uline Full time

    Customer Service Manager - SystemsKenosha Branch12355 Uline Way, Kenosha, WI 53144Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, your team will build and test the tools our customer service reps rely on!Better together! This position is on-site, and we are looking for people who share our...

  • Uline | Customer Service Manager

    1 week ago

    kenosha, United States Uline Full time

    Customer Service Manager - SystemsKenosha Branch12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, your team will build and test the tools our customer service reps rely on! Better together! This position is on-site, and we are looking for people who share...

  • Uline | Customer Service Manager

    1 week ago

    kenosha, United States Uline Full time

    Customer Service Manager - SystemsKenosha Branch12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, your team will build and test the tools our customer service reps rely on! Better together! This position is on-site, and we are looking for people who share...

  • Uline | Customer Service Manager

    7 days ago

    kenosha, United States Uline Full time

    Customer Service Manager - SystemsKenosha Branch12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, your team will build and test the tools our customer service reps rely on! Better together! This position is on-site, and we are looking for people who share...

  • Uline | Customer Service Management Trainee WI

    7 days ago

    kenosha, United States Uline Full time

    Customer Service Management Trainee Pay from $25 to $30 per hour with significant growth and earning potential! Kenosha Branch12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center...

  • Uline | Customer Service Management Trainee WI

    6 days ago

    Kenosha, United States Uline Full time

    Customer Service Management Trainee Pay from $25 to $30 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center...

  • Customer Service Systems Director

    2 weeks ago

    Kenosha, Wisconsin, United States Uline, Inc. Full time

    Job SummaryWe are seeking an experienced Customer Service Systems Director to lead our team of User Acceptance Testers in our state-of-the-art customer service call center.About the RoleThis is a full-time, on-site position that requires a strong passion for delivering legendary customer service. As a key member of our Customer Service department, you will...