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Patient Access Specialist III

2 months ago

New York, United States Hospital for Special Surgery Full time

Overview:

How you move is why were here.
Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

the abundant opportunities for growth and success.

If this describes you then lets talk

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise

Patient Access Specialist III

Full-Time

This highly visible customer service position works with interdisciplinary team members in the management of patient flow and is responsible for scheduling, pre-registration and registration of patients in person and by phone using the Epic system.

The Patient Access Specialist (PAS) III is able to transfer in and out of high volume multifaceted interdepartmental units adapting well to changes in work assignments while consistently exceeding standards of quality and productivity expectations.

The PAS III is knowledgeable and can be called upon to float to cover other functional areas within multiple PAS the departments. Work assignments of the PAS III may change without notice.

Daily tasks include any of the following: interviewing patients of all ages and/or their representatives, accurately entering and updating patient demographics; obtaining and scanning legal IDs, insurance cards, signed consent forms, third party liability documents, and advance care plans; obtaining electronic and/or phone benefit verifications, coordinating benefits, determining participating and non-participating insurance coverage, providing estimates, assisting patients with financial aid arrangements, collecting copayments and out of pocket payments; and resolving patient checklists and work queue encounters.

In addition to the above, daily tasks may also include: making appointments, transcribing MD orders, scheduling of follow-up tests procedures and/or appointments, providing patients with visit itinerary, signing-in, admitting and checking-out procedures, assisting with chart preparation, bed-planning, as well as, other Patient Access Specialist functions; like special project focus group team membership, or volunteering for department strategic plan initiatives or participating in teams like the PAS Employee Activities Council.

Qualifications:

To qualify you must possess a minimum of High School diploma or equivalent and at least one to two years of related MD office/healthcare experience preferred. Familiarity with medical terminology, insurance verifications, and general office protocol required. Superior communication and customer service skills are essential.

Other Requirements:
#LI-Onsite
#LI-TA1

Pay Range - Minimum:
USD $33.16/Hr.

Pay Range - Maximum:
USD $35.65/Hr.