Patient Access Representative
1 month ago
Fair Haven Community Health Care
FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in 19 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”
For over 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.
Job purpose
The Patient Access Front Desk Representative works closely with patients and clinical professionals while utilizing excellent customer service skills; multi-tasking while professionally managing all front desk patient care related functions, provides interpretation services.
Duties and responsibilities
The Patient Access Representative demonstrates proficient data entry skills, supports the billing and collection process by utilizing knowledge of insurance verification, self-pay collections, collecting co-pays, at point of service. Maintains confidentiality in a professional manner, exhibits efforts to maintain and improve job specific competencies, and perform other duties as assigned. Typical tasks may include but are not limited to:
Epic task:
- Registering patient to meet regulatory requirements; enrolling patients with My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient’s Electronic Health Record (EHR)
Payment Management:
- Opening, balancing and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end of day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements
Patient Schedule:
- Reviewing schedules daily to ensure accuracy and filing appointment opportunities; obtaining medical releases as needed for patient requested forms; Pre-registering patients via phone or in person
- Ensuring all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner; performing the insurance verification process and the process for all third party payers; meeting with patients during the pre-registration process to discuss financial terms and payment/payment arrangement options; calculating sliding fee eligibility based on a client income and entering into the system; documenting the financial counseling process and maintaining patient insurance and billing demographic information
Qualifications
- High School diploma, or GED is required. Minimum of one year job related experience and experience with data entry is highly preferred.
- Electronic appointment scheduling and strong customer service experience with a knowledge of referral or prior authorization procedures is also preferred.
- Excellent interpersonal skills and phone etiquette; strong critical thinking and problem solving skills and the ability to work as a member of the team to serve patients is a must.
- Bi-lingual in English and Spanish required.
- Physical Requirements/Work Environment
- Variable 8 hr. shifts between 7am-8pm, including weekends as needed
- Minimal physical effort
- Must be able to operate computer and telephone continuously
- District travel as necessary
Direction of Other
None
OSHA Status
Category III—Low Risk Position
Generally works in an office environment with no exposure to bloodborne pathogens
Physical requirements
Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records, Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions. Manual Dexterity Required: Ability to use a keyboard, telephone.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Powered by JazzHR
GB8yZmcBak
-
Patient Access Representative
2 months ago
New Haven, United States Fair Haven Community Health Care Full timeFair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in 19 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as...
-
Patient Access Representative
1 month ago
New Haven, United States Fair Haven Community Health Care Full timeFair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in 19 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as...
-
Patient Access Representative
2 months ago
New Haven, United States Fair Haven Community Health Care Full time**Fair Haven Community Health Care** **Patient Access Representative - Front Desk** **New Haven, CT - Full Time** Fair Haven Community Health Care (FHCHC) is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national...
-
Patient Access Representative Front Desk
2 months ago
New Haven, United States Community Health Center Association of Connecticut Full time** Job Description** Fair Haven Community Health Care (FHCHC) is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is...
-
Patient Access Representative Front Desk
19 hours ago
New Haven, Connecticut, United States Community Health Center Association of Connecticut Full timeJob SummaryThe Patient Access Representative plays a vital role in ensuring the smooth operation of our Community Health Center Association of Connecticut. As a key member of our team, you will be responsible for providing exceptional patient care and support, while maintaining accurate and up-to-date records.Key ResponsibilitiesRegister patients and update...
-
Patient Access Representative
3 days ago
New Braunfels, Texas, United States Ascension Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Ascension. As a Patient Access Representative, you will play a critical role in ensuring that patients receive timely and efficient access to medical care.Key ResponsibilitiesCommunicate with patients, families, and healthcare providers to...
-
Patient Access Representative
2 months ago
New Braunfels, United States Christus Health Full timeDescriptionSummary:Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access...
-
Patient Access Team Lead
3 days ago
New Haven, Connecticut, United States Fair Haven Community Health Care Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Access Team Lead to join our team at Fair Haven Community Health Care. As a key member of our operations team, you will be responsible for leading and managing a team of Patient Access Representatives, ensuring high performance, adherence to policies, and efficient operations in patient...
-
Patient Financial Access Counselor
3 months ago
New Haven, United States Yale New Haven Health Full timeOverview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Patient Financial Access Counselor is responsible and...
-
Patient Access Team Leader
2 weeks ago
New Haven, Connecticut, United States Fair Haven Community Health Care Full timeJob OverviewFair Haven Community Health CareAt FHCHC, we are committed to providing exceptional health services to our diverse community. With a rich history of over 50 years, we focus on delivering comprehensive primary and specialty care to all individuals, regardless of their financial situation. Our mission is to enhance the health and social well-being...
-
Patient Access Representative
1 week ago
New Orleans, LA , USA, United States Ochsner Health Full timeJob SummaryOchsner Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by providing exceptional customer service and ensuring accurate and timely registration of patient accounts.Key ResponsibilitiesProvide...
-
Patient Access Representative
3 days ago
New Hyde Park, New York, United States Northwell Health Full timeJob SummaryNorthwell Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration process for patients.Key ResponsibilitiesAdmit patients to the hospital and provide information regarding hospital regulations and policies,...
-
Patient Access Representative
1 day ago
New Bedford, Massachusetts, United States Southcoast Health System, Inc. Full timeAbout the RoleWe are seeking a highly skilled Patient Access Representative to join our team at Southcoast Health System, Inc. This individual will play a critical role in facilitating patient access throughout the organization, ensuring compliance with hospital policies and regulations, and collecting patient liabilities.Key ResponsibilitiesUnder the...
-
New Haven, United States Saint Francis Health System Full timeCurrent Saint Francis Employees - Please click HERE to login and apply.Part Time2 ON CALL SHIFTS PER MONTHJob Summary: The Patient Access Representative supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW workstations on wheels. This...
-
New Haven, United States Saint Francis Health System Full timeCurrent Saint Francis Employees - Please click HERE to login and apply. Part Time 2 ON CALL SHIFTS PER MONTH Job Summary: The Patient Access Representative supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW workstations on wheels. This...
-
Patient Access Supervisor
1 month ago
New Haven, United States Fair Haven Community Health Care Full timeJob DescriptionJob DescriptionFair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in over 20 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of...
-
Patient Access Representative
3 months ago
New York, New York, United States Aston Carter Full timePatient Access Representatives needed to start at various locations throughout Manhattan NYOur clients are 2 of the biggest Hospitals in New York. Previous experience in hospital setting required Locations: Various locations in Manhattan, NY Job Description: Acts as a liaison between patients, referring physicians, other hospital services, external customers...
-
Patient Access Representative
7 days ago
New Braunfels, Texas, United States Ascension Full timeJob Title: Centralized Scheduling RepresentativeAscension is a leading non-profit, faith-based national health system, seeking a Centralized Scheduling Representative to play a vital role in transforming healthcare and providing care to all, especially those most in need.About the RoleCommunicate with patients, participants, and staff to accurately schedule...
-
Patient Access Intake Representative
2 months ago
New Bedford, United States Southcoast Health System Full timeOverview: Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - its our way of life, and youll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout...
-
Patient Access Representative
3 weeks ago
New Haven, United States Saint Francis Health System Full timeCurrent Saint Francis Employees - Please click HERE to login and apply.Full TimeJob Summary: The Patient Access Representative supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW workstations on wheels. This position is responsible for...
