Customer Service Office Administrator

1 month ago


Olympia, United States Almond & Associates Full time

Job Description

Full time Customer Service Office Administrator position is ideal for someone with mid-level experience with Construction Software, Microsoft Office suite and proficient computer knowledge.

We expect the successful candidate to have interpersonal skills equally impressive as his or her organizational skills. Attention to detail and integrity is a must as the ideal candidate will have access to sensitive data.

This is a hands-on and detail-oriented position in a fast-paced office, bearing much responsibility and the ability to assist in managing office tasks.

Shared responsibility for accounts receivable, accounts payable.

Construction and accounting knowledge is a preferred, but willing to train the right candidate.

Responsibilities

  • Utilize Construction Software for accounts receivable and accounts payable functions
  • Accounts Receivables Work with customers as needed, invoicing customers for deposits and work completed, collecting customer payments and manage outstanding accounts receivables.
  • Accounts Payable Work with vendors as needed, review and audit payables when received, code and enter payables in accounting software with proper GL account #s and job codes.
  • Create and maintain vendor records, including contact information, payment terms, and any other information required.
  • Answer phone lines
  • Answer questions from vendors and customers about their bills and invoices.
  • Collect and code time cards in a timely manner for payroll processing
  • Responsible for job costing-ensuring proper coding of payables in accounting software with proper GL account numbers and job codes
  • Process mail daily
  • Perform miscellaneous job-related duties as assigned.
  • Work with Project Managers to create project estimates and customer proposals
  • Purchase office supplies

General Qualifications:

  • Proficient with Excel, Word and Outlook
  • Good oral and written communication skills
  • Strong Customer Service Skills
  • Familiar with Spectrum software a plus
  • Self-Starter
  • Must be detail oriented.
  • Able to adhere to confidentiality requirements

Benefits:

  • This a full-time position (Monday Friday)
  • Paid holidays & Vacation Time
  • Health Insurance

Experience:

  • Customer Service Experience
  • 1 to 2 years Construction Accounting Experience
  • High school diploma or G.E.D. equivalent

Physical Requirements:

  • Regular sitting, standing, climbing stairs and walking.
  • Operation of office machinery and equipment
  • Occasionally lift/move items up to 20 pounds

About You

  • Sweats the details / Meticulous
  • Resourceful
  • Multi-tasker / Good work organization
  • Flexible
  • Communicates clearly and concisely verbally and in writing
  • Professional / Personal integrity / Intellectual honesty
  • Take charge / Self-starter
  • Success patterns / High achiever
  • Self-disciplined / Sense of Urgency
  • Positive outlook and attitude
  • Team player / independent yet supportive
  • Understands self-responsibility / Dependable


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