Front Desk Agent $16

4 weeks ago

Nottingham, United States Fairfield Inn & Suites White Mars Full time

Job Summary:

  • $16.00/HR
  • FULL-TIME
  • EVENING AVAILABILITY NEEDED
  • WEEKEND AVAILABILITY NEEDED

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities:

QUALIFICATIONS:

  • High School diploma or equivalent required; College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos
  • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
  • An operational knowledge of Microsoft Office suite
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
  • Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
  • Ability to participate in the creation of an enjoyable work environment

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds


Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

  • Front Desk Agent

    2 weeks ago

    Nottingham, United States Fairfield Inn & Suites White Mars Full time

    Job Summary: $16.00/HR PART-TIME 2-3 DAYS EVENING AVAILABILITY NEEDED WEEKEND AVAILABILITY NEEDED Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and...

  • Front Desk Agent $17

    1 month ago

    Nottingham, United States Residence Inn Baltimore White Marsh Full time

    Job Summary: $17/HR PART-TIME Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing...

  • Front Desk Sales Associate

    2 months ago

    Nottingham, United States Massage Envy Full time

    OverviewWhere Better Careers Begin! Massage Envy White Marsh Do you have a passion for helping others? At the Massage Envy White Marsh franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on...

  • Front Desk

    1 month ago

    Nottingham, United States iFLY, LLC Full time

    Front Desk / Customer Service Representative Starting Pay $20/hr and $500 Sign On Bonus Our mission is to deliver the dream of flight! Learn about iFLY's Indoor Skydiving. iFLY is a global company with 33 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development. We...

  • Assistant Store Manager

    2 weeks ago

    Nottingham, United States Extra Space Storage Full time

    Job DescriptionJob DescriptionAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Will work between multiple stores in the district.This location is closed on Sundays.Day shift only:...

  • Front Office Coordinator

    1 week ago

    Nottingham, United States Pivot Physical Therapy Full time

    Position Overview: Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is...

  • Customer Service Representative

    3 days ago

    Nottingham, Maryland, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Associate. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and supporting the overall success of our clinic.Key ResponsibilitiesProvide outstanding customer...

  • Assistant Store Manager

    2 weeks ago

    Nottingham, MD, United States Extra Space Storage Full time

    Job DescriptionJob DescriptionAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Will work between multiple stores in the district.This location is closed on Sundays.Day shift only:...

  • Patient Access Coordinator

    2 weeks ago

    Nottingham, Maryland, United States Medstar Full time

    MedStar Health is seeking a dedicated individual for a Full-Time, day shift, hybrid role within our call center. This position is essential for managing a significant volume of incoming calls to facilitate patient appointment scheduling.Educational RequirementsHigh School Diploma or GED or equivalent is mandatory.An Associate degree is preferred.A Bachelor's...

  • Customer Experience Specialist

    6 days ago

    Nottingham, Maryland, United States iFLY, LLC Full time

    Customer Service / Front Desk Representative Starting Pay: $20/hr with a $500 Sign-On Bonus At iFLY, we are dedicated to making the dream of flight a reality. With 33 locations across the U.S., we offer a unique opportunity to be part of a well-established and innovative company that values your professional growth. We are looking for a passionate Customer...

  • Customer Experience Specialist

    6 days ago

    Nottingham, Maryland, United States iFLY, LLC Full time

    Customer Service / Front Desk Representative Starting Pay: $20/hr with a $500 Sign-On Bonus At iFLY, we are dedicated to making the dream of flight a reality. As a global leader in indoor skydiving, we have 33 locations across the U.S. This position offers a unique opportunity to be part of a well-established and innovative company that values your...

  • Facilities Maintenance Technician

    1 week ago

    Nottingham, Maryland, United States Residence Inn Baltimore White Marsh Full time

    Job Overview:FULL-TIME POSITIONWEEKEND AVAILABILITY REQUIREDCOMPENSATION: $19.00/HRThe Facilities Maintenance Technician plays a crucial role in ensuring the smooth operation, upkeep, and repair of assigned equipment. This position involves engaging in the preventative maintenance program, addressing guest requests, and managing various work orders as...

  • Guest Services Representative

    7 days ago

    Nottingham, Maryland, United States Residence Inn Baltimore White Marsh Full time

    Job Overview:Guest Services Representatives play a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and managing the settlement of accounts upon departure.Key Responsibilities:1. Welcome guests and facilitate the registration process, including making and adjusting reservations.2. Perform hotel operator...

  • Traffic Light Operative

    2 days ago

    Nottingham, United States HB People Recruitment & HR Specialists Full time

    Traffic Light Operative Nottingham 25300 Overtime Overtime Are you looking for a new challenge Something with good earning potential with no previous experience necessary Then look no further. The Benefits: Operatives can earn substantially more through overtime oncall shifts and three levels of training. Company van fuel card (for work use) 25 days...

  • Restaurant Team Member

    2 months ago

    Nottingham, United States Noodles & Company Full time

    Overview: Noodles & Company is more than fast food were a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). Were hiring immediately for restaurant Team Members to join us in the front of house as a server, cashier, or curbside specialist. At Noodles, our mission is to always nourish and inspire every...

  • Maintenance Engineer

    2 months ago

    Nottingham, United States Fairfield Inn & Suites White Mars Full time

    Job Summary: FULL-TIME WEEKEND AVAILABILITY NEEDED $19.00/HR The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also...

  • Maintenance Engineer

    1 month ago

    Nottingham, United States Residence Inn Baltimore White Marsh Full time

    Job Summary: FULL-TIME WEEKEND AVAILABILITY NEEDED $19.00/HR The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also...