Patient Service Specialist

1 week ago


Richland, United States Providence Health & Service Full time
Job Description

Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

HOME CLINIC: Open positions are located at various clinics across the Tri-Cities Area including Richland, Kennewick, Pasco, and West Richland. We will discuss current open positions and your preferences during the interview.

The Job utilizes a combination of skills including:

  • Clerical computer and phone skills
  • Customer service and people skills
  • Variety of office assistant functions
Most candidates can expect a starting pay of $18.44/hr or higher depending on experience.

Preferred Qualifications:
  • 1 year of Customer service-related experience.
  • 6 months of Office experience, medical office
Career Growth

We are proud to offer a robust career ladder for Patient Services Specialists at Providence. For those who are interested in career growth, we offer additional training, informal leadership experiences and development opportunities to help you prepare for advancement. After meeting eligibility requirements, additional future roles many Patient Services Specialists may consider are:
  • Senior Patient Services Specialist, pay range of $19.34 - $30.16
  • Lead Patient Services Specialist, pay range of $20.50 - $31.99


Examples of common career pathways many Patient Services Specialists pursue may include: Patient Care Coordinator, Scheduling and Referral Coordination, Billing and Coding, Health Information Management, Leadership, and Clinical Career opportunities.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Us

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

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