Business Systems Analyst
4 weeks ago
Job DescriptionJob Description
Job Summary:
We are seeking for a driven, talented, and passionate individual to join our IT Operations Team in bridging the gap between Business Stakeholders and IT Developers in an end-to-end application and data flow process. To investigate, analyze and resolve application issues through independent judgment and problem-solving skills and escalate issues requiring deeper intervention to development teams. Formulate and conduct analyses with application data to provide our clients with key insights on business analytics and business operations support. The ideal candidate is intellectually curious, analytical, and a natural problem solver who is driven to advance their skills through their exploration of application functionality.
Responsibilities
Leverage quantitative skills to derive answers to clients' ongoing business analytics and reporting questions.
Interact with clients to help troubleshoot and resolve product problems or issues.
Evaluate/execute a specific plan for analyzing the data necessary to secure solutions to clients’ particular business information need(s).
Document problems and solutions to train lower-level support on how to properly address client or product problems.
Use a variety of data analysis and organization tools to discover the most impactful insights
Work closely and in collaboration with teams in remote locations to support client’s analytics needs
Utilizing analytical skills diagnose and resolve client questions or problems in the areas of system
configurations/setup,
product functionality, and bugs/enhancements
Analyze current business processes, understand end-to-end data flow, and make recommendations for improvement based on industry trends and professional business knowledge
Provide responsive and quality customer service to clients; respond to, evaluate, and prioritize incoming requests to support clients’ needs
Qualifications/Required
Skills/Education:
Experience in IT based Application analysis with over 3 years’ experience as Business Analyst
1-2 years SQL Skills
Strong troubleshooting and problem-solving skills
Knowledge in software development methodologies
Knowledge and experience in Agile processes – (SCRUM)
Multitasking, ability to work under pressure
Strong organizational and analytical skills
Ability to see the big picture and how the parts fit together
Strong written and verbal communication skills
Ability to collaborate and work cross-functionally in matrix managed organization
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On-Site - IN Office -Position located in Melville, Long Island
To be considered for the position, the candidate must reside locally (in NY State) with the ability to commute to the Office on a daily basis. If you currently do NOT reside in NY state the application will not be reviewed.
Please respond appropriately to application questions to qualify for candidate review, otherwise application will reject. Questions ignored or filled in with"NA" will not NOT be reviewed.
At this point in time, Sponsorship is not an option for this position.
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Company DescriptionNuvem is a software technology company specializing in 340B Program Management.Company DescriptionNuvem is a software technology company specializing in 340B Program Management.
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