Customer Service Representative

1 month ago

Winter Park, United States Conduent State & Local Solutions, Inc Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Customer Service Representative

Onsite Ocoee, FL

Hourly rate $16.00 per hour for 1st 90 days.

What you get:

  • Full-time Employment with Benefits day one including paid Holidays.
  • Base pay of $14.50 after 90 days with opportunity to make up to $19.50 on incentive plan
  • Paid Training
  • WEEKENDS OFF 
  • Great Work Environment

Requirements:

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, or equivalent. 
  • Must be able to submit to a background check and drug test.
  • Must be able to work an 8 hour shift between 7 am- 7 pm (last call) Mon- Fri.

Summary:

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing: 

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner.
  • Maintain a thorough knowledge of the company and client programs, policies, and technology.
  • Communicate effectively in a warm and empathetic manner.
  • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
  • Provide support to other positions/operations in cases during heavy workloads or absences.

People who succeed in this role have: 

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue 
  • Are excited by innovative technology 
  • Provide calm conflict resolution and problem solving for frustrated customers 
  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers 
  • Can commit to 100% attendance for three to five weeks of paid training 

Join a rapidly growing organization that can support your career goals

Apply Today

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $14.50 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

  • Customer Service Representative

    4 months ago

    Winter Park, United States M. Coast Enterprise Full time

    The customer comes first within the hospitality industry and that is no exception at M. Coast. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    3 months ago

    Winter Park, United States U-Haul Full time

    Location: 1175 N Orlando Ave, Winter Park, Florida 32789 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Healthcare Customer Service Representative

    3 months ago

    Winter Park, United States Credit Solutions LLC Full time

    Job DescriptionJob DescriptionCredit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply...

  • Entry Level Customer Service Representative

    21 hours ago

    Winter Park, United States Aimark Inc Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...

  • Customer Service Representative

    2 days ago

    Winter Park, Florida, United States Bret Koenig - State Farm Insurance Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Bret Koenig - State Farm Insurance Agent. As a key member of our team, you will play a vital role in providing exceptional service to our clients and helping them achieve their financial goals.Key ResponsibilitiesProvide...

  • Pest Control Customer Service Representative

    2 weeks ago

    Winter Park, United States Bayside Promotions Full time $42,000 - $52,000

    Job DescriptionJob DescriptionWe have composed a business model encouraging collaboration, diversity, and organic growth. Teaming up with the most formidable independent manager of pest control solutions, we aim to bring premier pest control solutions directly to consumers.Our Pest Control Customer Service Representative team assists in the implementation of...

  • Automotive Customer Service Representative

    3 weeks ago

    Winter Park, United States Holler Hyundai Full time

    Automotive Customer Service Representative Customer Service Representative- Holler Classic Family of Dealerships We are growing! Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 10 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart – Be Happy brand promises include...

  • Customer Service Representative II

    2 weeks ago

    Winter Park, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Service Representative II

    2 weeks ago

    Winter Park, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Relations Representative

    2 weeks ago

    Winter Park, United States Abundance, Inc. Full time $900 - $1,400

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...

  • Customer Service Representative II

    2 weeks ago

    Winter Park, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Service Representative

    2 days ago

    Winter Park, Florida, United States Amanda Chase Koenig - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and results-driven individual to join our team as a Sales Associate at Amanda Chase Koenig - State Farm Agent.Job SummaryThe Sales Associate will play a vital role in our mission to protect and support our valued clients by building and nurturing lasting relationships within our community.Key...

  • Automotive Customer Service Representative

    5 days ago

    Winter Park, Florida, United States Holler Classic Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our Business Development Center team at Holler Classic Family of Dealerships. This is an exciting opportunity to work with a dynamic team and contribute to the success of our company.Key Responsibilities:Respond to all incoming calls in a prompt, polite, and professional...

  • Customer Service Representative

    2 days ago

    Winter Park, Florida, United States Bret Koenig - State Farm Insurance Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Business Development Associate. As a key member of our team, you will play a critical role in developing leads, scheduling appointments, and identifying customer needs.ResponsibilitiesLead Generation: Develop and implement strategies to generate new business...

  • Customer Service Representative

    2 months ago

    Winter Haven, United States Joseph Bullington Agency Full time

    Job DescriptionJob DescriptionOur office is quickly growing, and we are looking for a service representative who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. No prior experience is...

  • Client Customer Representative

    3 months ago

    Winter Park, United States Semper Consulting, Inc. Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementTraining & development Client Customer RepresentativeAt Semper Consulting, we specialize in customer acquisitions for leading incorporations. At Semper Consulting, we are dedicated to integrity,...

  • Customer Service Representative

    2 days ago

    Winter Park, Florida, United States Family First Firm Full time

    About the RoleAt Family First Firm, we're committed to delivering exceptional customer service and building long-lasting relationships with our clients. We're seeking a dedicated and enthusiastic Client Services Specialist to support our commitment to excellence in client satisfaction.Key ResponsibilitiesClient Communication: Manage high-volume client...

  • Customer Service Representative

    2 months ago

    Winter Garden, United States HomeTeam Pest Defense Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO17618 Showing 1 location **Job Details** **Description** **We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer.** Our friendly, warm work environment means great work gets...

  • Customer Service Representative

    3 hours ago

    Winter Garden, Florida, United States Fairwinds Full time

    **About Fairwinds Credit Union**At Fairwinds Credit Union, we're dedicated to helping our members achieve financial freedom. As a company built on the philosophy of people helping people, we're committed to providing exceptional service and support to our members.**Job Summary**We're seeking a highly motivated and customer-focused individual to join our team...

  • Customer Service Representative

    3 months ago

    Estes Park, United States Domino's Pizza LLC Full time

    Customer Service Representative. Duties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, prov Customer Service Representative, Customer Service, Representative, Restaurant, Retail, Service