Customer Relations Representative
2 weeks ago
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your Customer Relations Representative role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Relations Representative:
- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, Customer Relations Representative procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through company’s key performance indicators provided in training
Skills and Qualities We Seek in a Customer Relations Representative:
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
Requirements of a Customer Relations Representative:
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements
- Effective time management and organizational skills to handle multiple customer inquiries efficiently
- Adherence to company policies, industry regulations, and ethical standards
- A track record of punctuality and reliability in meeting work schedules
- Ability to meet or exceed company’s performance metrics
#LI-Onsite
Powered by JazzHR
TqMX5go1jX
-
Community Relations Representative
3 months ago
Winter Park, United States Full Sail University Full timeIf you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!The Community Relations...
-
Customer Relations Representative
3 weeks ago
Overland Park, United States OTW Events Full timeAre you looking to make a change? Our Non-Profit organization is thrilled to be making a perpetual impact on our local community on a daily basis. Our Kansas City location is currently seeking an entry-level Customer Relations Representative to assist us in our fundraising efforts for one of the most novel charities against bullying that has been built for a...
-
Customer Relations Representative
4 weeks ago
Overland Park, United States OTW Full timeJob DescriptionJob DescriptionAre you looking to make a change? Our Non-Profit organization is thrilled to be making a perpetual impact on our local community on a daily basis. Our Kansas City location is currently seeking entry-level Customer Relations Representative to assist us in our fundraising efforts for one of the most novel charities against...
-
Customer Relations Representative
3 weeks ago
Overland Park, United States Kansas City Standard Full time $42,000 - $50,000Job DescriptionJob DescriptionThe Standard is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Relations Representative, you will play a crucial role in building and...
-
Customer Relations Representative
1 month ago
Overland Park, United States Kansas City Standard Full timeJob DescriptionJob DescriptionThe Standard is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Relations Representative, you will play a crucial role in building and...
-
Customer Relations Representative
3 weeks ago
Overland Park, United States Kansas City Standard Full time $42,000 - $50,000Job DescriptionJob DescriptionThe Standard is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Relations Representative, you will play a crucial role in building and...
-
Customer Service Representative
4 months ago
Winter Park, United States M. Coast Enterprise Full timeThe customer comes first within the hospitality industry and that is no exception at M. Coast. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Client Customer Representative
3 months ago
Winter Park, United States Semper Consulting, Inc. Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementTraining & development Client Customer RepresentativeAt Semper Consulting, we specialize in customer acquisitions for leading incorporations. At Semper Consulting, we are dedicated to integrity,...
-
Customer Service Representative
1 month ago
Winter Park, United States Conduent State & Local Solutions, Inc Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Customer Service Representative
2 days ago
Winter Park, Florida, United States NuVision Auto Glass - Florida Full timeJob DescriptionAbout NuVision Auto Glass - FloridaWe are a leading direct marketing and promotions company in Florida, specializing in face-to-face customer service. Our team is dedicated to building relationships with new customers and increasing market shares.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to...
-
Customer Service Representative
3 months ago
Winter Park, United States U-Haul Full timeLocation: 1175 N Orlando Ave, Winter Park, Florida 32789 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Healthcare Customer Service Representative
3 months ago
Winter Park, United States Credit Solutions LLC Full timeJob DescriptionJob DescriptionCredit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply...
-
Entry Level Customer Service Representative
3 days ago
Winter Park, United States Aimark Inc Full timeJob DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...
-
Pest Control Customer Service Representative
2 weeks ago
Winter Park, United States Bayside Promotions Full time $42,000 - $52,000Job DescriptionJob DescriptionWe have composed a business model encouraging collaboration, diversity, and organic growth. Teaming up with the most formidable independent manager of pest control solutions, we aim to bring premier pest control solutions directly to consumers.Our Pest Control Customer Service Representative team assists in the implementation of...
-
Automotive Customer Service Representative
3 weeks ago
Winter Park, United States Holler Hyundai Full timeAutomotive Customer Service Representative Customer Service Representative- Holler Classic Family of Dealerships We are growing! Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 10 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart – Be Happy brand promises include...
-
Customer Relations Representative
7 days ago
Melrose Park, Illinois, United States AGI Full timeJob OverviewCustomer Service Associate - Incentive BonusJoin a vibrant team at AGI, where we are excited to offer an attractive INCENTIVE BONUS for the role of Customer Service Associate within our Solar division.At AGI, we are committed to delivering outstanding customer support while cultivating a collaborative and encouraging workplace. You will have the...
-
Customer Service Representative
5 days ago
Winter Park, Florida, United States Bret Koenig - State Farm Insurance Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Bret Koenig - State Farm Insurance Agent. As a key member of our team, you will play a vital role in providing exceptional service to our clients and helping them achieve their financial goals.Key ResponsibilitiesProvide...
-
Customer Service Representative II
3 weeks ago
Winter Park, United States Conduent State & Local Solutions, Inc Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Customer Service Representative II
3 weeks ago
Winter Park, United States Conduent State & Local Solutions, Inc Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Automotive Customer Support Representative
2 weeks ago
Winter Park, Florida, United States F & I Sentinel Llc Full timeJob OverviewPOSITION: Automotive Customer Support RepresentativeWORK ENVIRONMENT: RemoteSUPERVISOR: Customer Success SupervisorCOLLABORATIVE NETWORK: The Automotive Customer Support Representative will engage closely with the operational team and fellow representatives, while also maintaining regular communication with lenders and aftermarket product...
