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Product Manager, Driver Services

4 months ago

Campbell, United States ChargePoint Full time

**Product Manager, Mobile App and Driver Services**

at ChargePoint Campbell, CA With electric vehicles (EVs) expected to be nearly 20% of new vehicle sales by 2025 across North America and Europe, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering the worlds leading EV charging network and most complete set of hardware, software and mobile solutions for every EV charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a reality globally.

Recently listed on the NYSE (CHPT) and supported by $660 million since inception from investors including Daimler, Siemens, Linse Capital, Rho Capital Partners, BMW i Ventures and Braemar Energy Ventures, ChargePoint offers a once-in-a-lifetime chance to be part of creating an all-electric future and a trillion-dollar market. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

****Reports To****

Director of Product Management, B2B and B2C

****What You Will Be Doing****

ChargePoint is seeking a dynamic M Product manager to build products and services that meet the needs of our drivers via the mobile app or through auto partners. The Product Manager will drive the direction of our driver-facing products.

* Build a strategic roadmap that meets the overall objectives for our driver audience while balancing the needs of our current drivers

* Use data and customer insights, and industry wide best practices to acquire and engage drivers

* Write detailed product requirements and end-to-end use cases to be used by engineering & design team and take product concepts from idea through shipping, measurement, and iteration

* Work side by side with Engineering & UX designers to create industry leading, frictionless driver experiences

* Collaborate with w/ engineering, product, marketing and design teams to ensure alignment on roadmap and prioritization

* Drive the measurement, monitoring, and communication of performance against these metrics to enable leadership to act quickly & decisively

* Provide initiative rollout status & monitor impact of each project launched

****Qualifications & Experience****

* BS in Computer Science or equivalent technical degree required; MBA or equivalent business experience is a plus

* 3-5 years of experience in consumer facing product management role and experience in developing mobile apps at scale; track record of successfully delivering complex projects in cross-functional environments

* Experience in driving acquisition, onboarding and usage of a consumer-facing UI product

* Worked in a direct-to-consumer business, preferably with global scope where the consumer is strategic and not revenue-driving

* Experience with defining seamless consumer experiences both on the web and mobile

* Well-developed understanding of getting to high impact improvements in the app using qualitative and quantitative approaches

* Proven track record in managing mobile apps at scale and a bias towards action, even in areas of uncertainty, with cross-functional teams across multiple locations and time zones, to get things done

* Comfortable using data to inform priorities and evaluate impact of initiatives.

* Test-and-learn methodology awareness and experience.

* Experience with apps that are used as an essential service is a plus

* Background in electric vehicle and/or automotive industry is a plus

* Excellent written and verbal communication skills

* Experience in the space is a plus

* Ability to travel to understand customer requirements in all regions

* Passionate about ChargePoint and our mission

* Language: English

****Location****

Campbell, CA

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer.

Applicants only - Recruiting agencies do not contact.

Location (City) * **U.S. Equal Opportunity Employment Information (Completion is voluntary)**

Individuals seeking employment at ChargePoint are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Please identify your race If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of th