Cash Application Clerk

Who We Are:

Darby is an ongoing American success story. Our core values and humble beginnings revolve around personal honesty and integrity. These things are as true today as they were when we were founded in 1947, as a single mail-order catalog in Brooklyn, New York. Over the course of several decades to follow, generations of founding family members continued to broaden the company to include medical, dental and pharmaceutical items, a Darby-branded line of products and the formation of the industrys first telesales team.

Today, Darby is one of the nations largest providers of dental supplies and solutions, offering more than 50,000 products and an extensive range of capital equipment, software, technology, and repair services. Widely recognized for excellence in customer service, highly competitive prices, and innovative value-added solutions, Darby works with practices of all sizes, as well as a number of specialties, and government institutions.

Were a diverse group of down-to-earth, passionate people who move fast and look out for one another. We are firm believers in the idea that our success is achieved by taking care of our people and giving them the tools to take care of our customers. These values guide our work and contribute to our inclusive, open and honest culture.

You will be responsible for maximizing incoming revenue across the company. Partnering with customers and internal staff to research, collect and deposit payments across multiple platforms. To be successful in this role you must have strong attention to detail, excellent work ethic with a proactive approach to problem solving and interpersonal skills that encourage teamwork, trust and openness among co-workers and customers.

This is a hybrid role. The hours for this position are Monday-Friday, 8:30AM-5PM.

• Processing cash applications for wire transfers, ACH, credit cards, checks, check by phone and bank lockbox.
• Prepare daily cash deposits
• Review and analyze statement of accounts to ensure accuracy
• Scan check payments to bank website
• Obtain and mail invoice copies to customers, as requested
• Calls and/or mails correspondence to customers as necessary in order to update accounts
• Maintain payment receipts and cash posting in online folders
• Process check refunds
• Waive finance charges through JDE
• Update/deactivate credit card information on file
• Approve and prepare finance plans
• Apply payments to customers accounts; credit memos
• Reconcile customers accounts
• Research and process charge backs, returns and bad checks
• Answers Accounts Receivable phone inquiries and follow ups on outstanding issues
• Ability to cross train and support colleagues, including Collections team
• Assists with related special projects, as required

• High School Diploma or GED required
• 2 years of work experience required in cash applications, account receivable, collections or banking
• Knowledge of accounting principles and account reconciliation processes including credits and debits.
• MS Word, Excel, Edge and Outlook proficiency required with a strong emphasis on organizing and handling large volume emails
• Experience depositing checks in a bank scanner, preferred
• Ability to handle multiple accounts and multiple priorities effectively with strong attention to monetary detail
• The ability to work independently and collaboratively. Encourages team work
• Excellent verbal communications skills
• Strong analytical skills with the ability to read accounts and make sound decisions
• Extra hours are required for month end and year end closing

With a history of financial stability and aggressive growth, you will have the opportunity to build a career path with us. We are pleased to offer:

• Hybrid work
• Comprehensive Medical and Dental benefits
• Vision Plan
• 401(k) Savings plan with company match
• Life Insurance
• Flexible Spending Accounts
• Disability Insurance
• Employee Assistant Program
• Generous Paid Time Off
• Paid Holidays
• Flexible work hours
• Work-Life Balance
• On-site Fitness Center (Jericho office only)
• Opportunities to give back to your local community

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.