We have other current jobs related to this field that you can find below
-
Customer Service Specialist
6 days ago
Indianapolis, Indiana, United States Diamond Tax Service Inc Full timePosition OverviewClient Engagement: Responsible for managing client interactions and ensuring satisfaction throughout their experience.Office Management: Supervise daily operations of the front office, ensuring a smooth workflow and efficient service delivery.Team Support: Provide assistance to both Senior and Junior tax professionals as required,...
-
Customer Service Specialist
3 months ago
Indianapolis, United States Nanosonics Inc Full timeJob DescriptionJob DescriptionJOB SUMMARY - Customer Service SpecialistAre you looking for a career opportunity where you can leverage your skills to help others? Do you have a passion for customer service with high attention to detail? Are you comfortable with learning new technology and following standard procedures? Nanosonics, Inc. is looking to hire a...
-
Store Customer Service Specialist
1 month ago
Indianapolis, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Senior Billing Specialist
4 weeks ago
Indianapolis, United States Creative Financial Staffing Full timeSenior Billing Specialist Why work here? Company environment is to put people first and reward them for their successes Relaxed company environment and not a high stressful position Hybrid options available-flexible to let this individual work remotely Strong benefits and vacation package Senior Billing Specialist Responsibilities Investigate and verify...
-
Senior On-Site Service Specialist
3 months ago
Indianapolis, United States Ricoh Americas Corporation Full timeSenior On-Site Service Specialist POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as...
-
Customer Service Specialist
6 days ago
Indianapolis, Indiana, United States Financial Center First Credit Union Full timeJob OverviewPOSITION TITLE: Customer Service SpecialistREPORTS TO: Customer Service ManagerPAY GRADE: 6,7DEPARTMENT: Customer ServiceFLSA STATUS: Non-ExemptOBJECTIVE: The primary objective of this role is to uphold our commitment to fostering valued relationships and providing trusted solutions. This position is essential in delivering exceptional service to...
-
Store Customer Service Specialist
4 weeks ago
Indianapolis, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Culinary Service Associate
10 hours ago
Indianapolis, Indiana, United States Capital Senior Living Full timeJoin Our Team at Capital Senior LivingAs a Kitchen Support Specialist, you will play a vital role in ensuring our residents receive outstanding service in a welcoming environment. Your responsibilities will include:Delivering top-notch customer service to enhance the dining experienceExhibiting a genuine care for residents in every taskEnjoying flexible...
-
Insurance Customer Service Specialist
6 days ago
Indianapolis, Indiana, United States Bob Mercer - State Farm Agency Full timePosition OverviewBob Mercer - State Farm Agency is seeking a dedicated and compassionate professional to become a part of our team as an Insurance Customer Service Specialist. This full-time role emphasizes exceptional customer service within a reputable State Farm Agency.Key Qualifications:Recent experience in the insurance sector, preferably within a State...
-
Indianapolis, Indiana, United States Langham Logistics, Inc Full timeLogistics Customer Service SpecialistLangham Logistics, Inc. is in search of a committed Logistics Customer Service Specialist. This role is essential for delivering outstanding customer support, maintaining quality standards, and ensuring profitability within our operations.Position Overview:The Logistics Customer Service Specialist will oversee customer...
-
Customer Service: eLeads Specialist
2 months ago
Indianapolis, United States Bone Dry Roofing Full timeWe are now seeking a creative and motivated eLeads Specialist to join our growing family. As an eLeads Specialist at Bone Dry Roofing, you will play a vital role on the customer service team in managing and responding to eLeads generated through our website forms and lead generation partners. Your primary responsibility will be to engage with potential...
-
Limited Term Customer Services Specialist
3 months ago
Indianapolis, United States AlienVault Full timeJob Overview Job Description:External DescriptionDescription - ExternalLOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?A job with AT&T as a Customer Services Specialist can provide you with exactly thatOur Customer Services Specialist earn between $8.59 - $27.74 per hour. With our amazing wage opportunities, our average starting earnings begin at $57,694...
-
Indianapolis, United States Shane Services Full timeOverview: As a Customer Service Associate, you can make the difference between an amazing experience and an ordinary one. We are looking for people-focused, communicative, and team-oriented individuals to join us in this role. No jewelry experience? No problem! We will provide you with the training you need to be able to demonstrate an in-depth knowledge of...
-
Senior Billing Specialist
3 days ago
Indianapolis, Indiana, United States Creative Financial Staffing Full timeSenior Billing Specialist ResponsibilitiesInvestigate and verify all documentation is received to bill customers accurately and ensure timely payment.Maintain accurate and up-to-date files for all open projects, ensuring seamless financial operations.Make recommendations to improve the quality of billing and delivery to customers, enhancing the overall...
-
Senior IT Systems Specialist
2 weeks ago
Indianapolis, United States Leidos Full timeDescription Join our team as a Senior IT Systems Specialist at Leidos, where you'll have the opportunity to work on cutting-edge IT systems and contribute to the success of our customers. If you have a passion for innovation and a dedication to excellence, we want to hear from you! Main Responsibilities: Install, operate, integrate, and troubleshoot...
-
Kitchen Support Specialist
11 hours ago
Indianapolis, Indiana, United States Capital Senior Living Full timeJoin Our Team at Capital Senior LivingAs a Kitchen Support Specialist, you will play a vital role in ensuring our dining services run smoothly and efficiently. Your responsibilities will include:Delivering outstanding service to our residents and guestsEmbodying a caring attitude in all aspects of your workWorking flexible hours to meet the needs of our...
-
Customer Service 3
3 months ago
Indianapolis, United States Pilot Freight Service Full time** Customer Service 3** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO03796 Showing 1 location **Job Details** **Description** **Pilot Freight Services seeks a full time Customer Service 2 agent for our Indianapolis IN location.** **JOB SUMMARY:** The Customer Service 3 is responsible for answering incoming calls and providing...
-
Senior Procurement Specialist
2 months ago
Indianapolis, Indiana, United States REXEL Full timeRexel USA is recognized as a Great Place to Work Rexel USA includes the following companies: Rexel, Gexpro, Platt & Mayer. A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. We are committed to creating a diverse workplace where everyone is valued, treated with dignity and respect,...
-
Senior Field Service Specialist
1 month ago
Indianapolis, United States Premier Power Maintenance Full timeSenior Field Service Specialist Job Summary: Performs complex electrical apparatus work onsite at customer's facilities. This includes electrical testing, preventative maintenance, commissioning, upgrades, and repairs to electrical apparatus. Responsible for troubleshooting, training, establishing LOTO, interacting with customers, report writing,...
-
FHA Mortgage Servicing
2 days ago
Indianapolis, United States Leidos Full timeLeidos is seeking full-time & part-time Mortgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM & Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of...
![Indiana University Health](https://media.trabajo.org/img/noimg.jpg)
Senior Customer Service Specialist
2 months ago
Job Description
Are you looking for an exciting career? Do you want to work on an outstanding team? Then we have the job for you. We are looking to fill a Full Time
Senior Customer Service Specialist with Riley Referral Services.
Under general supervision and according to established policies and procedures, the Senior Specialist facilitates consultations, referrals, admissions and appointments for physicians seeking access to the organization. Facilitation and communication regarding patient transfer calls, referral admissions and critical care transport. Provides physician referrals and facilitates appointment scheduling for consumers seeking care within the organization through a variety of different points of entry. Serves as primary point of contact for the organization marketing activities and performs fulfillment requirements, in partnership with marketing partners. Registers patients and/or customers for screenings and wellness classes. Works in a variety of electronic healthcare systems and is directly responsible for, but not limited to, explaining policies of the organization and department, providing general information, reviewing health information via Electronic Medical Record (EMR), scheduling appointments, pre-registering patients, communication to the clinic staff via the EMR and/or the telephone, facilitating access to nurse triage via EMR or live transfer if necessary, and functioning to support and provide immediate access and resolution for patients calling for referral services. Specializes in supporting the Primary Care Same Day Campaign and Telehealth partnerships that the Patient Access Center has with the health enterprise.
High School diploma or equivalent is required.
Two years of customer service experience is required.
Requires experience in the medical field.
Requires ability to deal with all levels of internal and external customers; including patients/family members, physicians; hospital administrators, and/or nursing staff in an efficient and professional manner.
Requires the flexibility to work weekends, evenings, and holidays seven days a week.
Will be required to work remotely during portions of the work shift based on operational needs.
About Us
Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.
About the Team
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.
#J-18808-Ljbffr