Sales Coordinator
3 weeks ago
Job Title: Sales Coordinator Req ID: 42848 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44077 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Sales Coordinator's primary role is to provide order management, backlog management and/or logistics support for Customers and Sales associates in assigned capital equipment value stream in support of the Healthcare business. The individual is responsible for managing orders from quote to delivery through install with direct interaction with Planning, Sales, Manufacturing, Traffic and Service to ensure fulfillment of Customer requirements. The Sales Coordinator will support on-going business operation of Sales associates, ensure requests are met and quality targets are reached and sustained. Duties STERIS liaison for capital equipment business requiring a high level of attention, initiative and follow up Responsible for order and backlog management, including resolving hold issues, and/or logistics coordination through install Ensure all actions are completed in accordance with department policies and procedures Facilitate the order process for new Customers by completing and submitting credit applications and requests for account setup Review and validate information on purchase orders utilizing the contract review process Accurately and efficiently record pertinent information into Oracle order management system Review and prepare special billing documentation Manage Customer capital and consumables order backlog with daily review and management of scheduled ship dates, investigation and resolution of credit process holds as well as order changes to ensure Customer expectations are met; required to run reports related to the overall management of orders Manage order entry, holds resolution, or logistics coordination in a timely manner to meet Customer requirements Verify order details are correctly set up and coordinated for product shipment from various plant and vendor locations to designated delivery point Obtain and document all delivery requirements per the Customer's specifications Collaborate with Sales, Planning, Credit, Customer Service Management, Logistics and the Customer to resolve outstanding order management issues Process and/or revise quotations to ensure GPO contract requirements are met Duties - cont'd Assist Sales with processing and forwarding any necessary paperwork including credit applications, quotes, SBW, etc. Provide data to Sales, including, but not limited to, pricing, order status, holds issues, backorders, freight quotes, order consolidation, and delivery information Work with Planning to ensure availability and timely delivery on capital equipment orders Work with Traffic to expedite emergency shipments, coordinate deliveries and acquire freight estimates Ensure orders are consistent with STERIS Terms and Conditions and work with Sales to resolve exceptions Develop and maintain business relationship with Customers and Sales while providing excellent Customer Service Investigate product complaints and work with RMA team to ensure timely action and resolution Utilize available resources to update and increase knowledge on products, systems, procedures and corporate initiatives Support the continuous improvement initiatives within the function, including standard work and the root-cause-countermeasure process in support of key performance indicators (KPIs) Work within the department's Lean tracking tools and provide data as needed for monthly documentation of performance against agreed-upon KP
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Sales Support Coordinator
2 weeks ago
Mentor, United States STERIS Full timeJob Title: Sales Support Coordinator Req ID: 41344 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Sales Coordinator's primary role...
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Administrative Sales Coordinator
1 month ago
Mentor, United States Great Lakes Granite Works Full time $40,000 - $50,000The Administrative Sales Coordinator will support primary office functions and provide support for our sales department. This position requires someone who is service-oriented, highly organized, motivated, and friendly. Essential Duties & Responsibilities:Answer phone calls and take messages.Assist customers and direct them to appropriate resources as...
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Inside Sales Rep
1 week ago
Mentor, United States Greenbridge Full timeJob DescriptionJob DescriptionDescription:The purpose of the Inside Sales Representative (ISR) is to sell Greenbridge consumables, tools and equipment to current and prospective customers.The role will spend about 80% of time maintaining and growing the existing customer base by retaining existing sales and selling additional products. The remaining 20% will...
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Mentor, United States Qualigence Full timeCustomer Success Representative/Coordinator In this crucial position, you'll play a key role in enhancing customer satisfaction and loyalty, all while actively working to broaden our customer base and boost revenue. Ideal for someone who thrives in building impactful relationships, uncovering growth opportunities and ensuring our customers are making the...
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Mentor, United States Ladies & Gentlemen Salon Spa Full timeApply Job Type Full-time, Part-time Description This position is for evening and weekend shifts! Purpose: To provide excellent guest service to each guest in person or over the phone. Coordination of guest and stylist providing the guest with a cheerful, meaningful visit from beginning to end. Essential Functions: To Provide Guest Experience...
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Mentor, United States Ladies & Gentlemen Hair Stylists Full timeJob Type Full-time, Part-timeDescriptionThis position is for evening and weekend shifts!Purpose:To provide excellent guest service to each guest in person or over the phone. Coordination of guest and stylist providing the guest with a cheerful, meaningful visit from beginning to end.Essential Functions:To Provide Guest Experience Through:Make the guest feel...
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Customer Success Representative and Coordinator
4 weeks ago
Mentor, United States Qualigence International Full timeJob DescriptionJob DescriptionCustomer Success Representative/CoordinatorIn this crucial position, you'll play a key role in enhancing customer satisfaction and loyalty, all while actively working to broaden our customer base and boost revenue. Ideal for someone who thrives in building impactful relationships, uncovering growth opportunities and ensuring...
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Customer Success Representative and Coordinator
4 weeks ago
Mentor, United States Qualigence International Full timeJob DescriptionJob DescriptionCustomer Success Representative/CoordinatorIn this crucial position, you'll play a key role in enhancing customer satisfaction and loyalty, all while actively working to broaden our customer base and boost revenue. Ideal for someone who thrives in building impactful relationships, uncovering growth opportunities and ensuring...
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Mentor, United States Qualigence International Full timeJob DescriptionJob DescriptionCustomer Success Representative/CoordinatorIn this crucial position, you'll play a key role in enhancing customer satisfaction and loyalty, all while actively working to broaden our customer base and boost revenue. Ideal for someone who thrives in building impactful relationships, uncovering growth opportunities and ensuring...
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Business Development Manager
2 weeks ago
Mentor, United States Cypress HCM Full timeLocation - Mentor, OH 44060 Overview Develop a strategic plan for the development of new business and provide tactical steps for implementation. Manage the day-to-day business functions of the credit union, specifically related to the student branches. Cultivate new, and maintain existing, relationships for all facets of corporate sponsorship, auto...
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Business Development Manager
1 week ago
Mentor, United States Cypress HCM Full timeLocation - Mentor, OH 44060 Overview Develop a strategic plan for the development of new business and provide tactical steps for implementation. Manage the day-to-day business functions of the credit union, specifically related to the student branches. Cultivate new, and maintain existing, relationships for all facets of corporate sponsorship, auto dealers,...
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Business Development Manager
1 month ago
Mentor, United States Cypress HCM Full timeLocation - Mentor, OH 44060 Overview Develop a strategic plan for the development of new business and provide tactical steps for implementation. Manage the day-to-day business functions of the credit union, specifically related to the student branches. Cultivate new, and maintain existing, relationships for all facets of corporate sponsorship, auto dealers,...
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Customer Data Specialist
1 day ago
Mentor, United States STERIS Full timeJob Title: Customer Data Specialist Req ID: 41451 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Role The Customer Data Specialist is responsible for...
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Senior Production Operations Manager
7 days ago
Mentor, United States Emerge Full timeJob DescriptionJob DescriptionEmerge is exclusively recruiting for an exciting, newly created position with a fantastic client company in the Greater Cleveland, Ohio area, for a Senior Operations Manager. This position will oversee all production operations within 3 locations. This is a role of wide oversight, P&L and ERP management, mentoring and coaching....
