Customer Data Specialist

3 weeks ago

Mentor, United States STERIS Full time

Job Title: Customer Data Specialist Req ID: 41451 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Role The Customer Data Specialist is responsible for creating and maintaining accurate customer master data globally for Corporate and IMS Oracle allowing for: Timely order entry, shipping, invoicing, and the eventual payment of these invoices. An accurate picture of the customer and its relationships Effective credit, collection, and tax accounting Coordination of customer freight information with third party vendors (IMS). Identification of Customer party responsible for payment. Compliance with the Global STERIS Master Data Management & Data Governance program. The Customer Data Specialist will also be an active contributor for the iterative enhancement and development of Data Governance policies, procedures, working practices and training required to ensure compliance with Global Business Standards. The Customer Data Specialist will support the global STERIS customer master which may span multiple Enterprise Systems and Global Operating Units This is a hybrid schedule after 6 weeks of training. The team goes into the office on Monday and Wednesday. What You Will Do *Validate customer name, address, tax and ownership performed through a blend of 3rd Party Enrichment data (E.G. Loqate, etc) and ad-hoc internet research *Maintain team email inbox, helpdesk (IMS) and Customer Request Form queue *Establish new Customer accounts, Customer sites, relationships, profile class, tax rules, red text (IMS), banking information, sales rep assignments (IMS), freight terms, FOB, collector and pricelists within Oracle EBS & Cloud Environments *Modify/maintain all records on Customer accounts including but not limited to: -Name changes and ownership changes -Address format changes -Address additions and inactivation's -Relationships -Sales rep assignments *Work cross functionally with Customer Care, Sales, Logistics, Credit & Collections and Pricing teams to solve Customer data issues *Troubleshoot errors received in Oracle Order Management or Siebel related to the STERIS Customer Master *Identify customer accounts and/or customer hierarchies to be cleansed; execute cleansing proactively *Utilize various reporting tools including the portal (IMS) and COGNOS to review accuracy of customer data *Investigate returned mail and update customer database accordingly *Assist with Party, Customer, and Account Merge process *Support acquisition integrations which may include Customer matching, creation and maintenance *Perform additional maintenance and projects as required What You Need To Be Successful 2 years Customer service or office experience Demonstrated organizational skills and the ability to work independently Demonstrated track record in providing exceptional Customer service High school diploma or GED Skills Ability to prioritize and manage multiple tasks Detail-oriented, with the ability to handle multiple projects simultaneously under tight deadlines Ability to work both independently and in a team environment Strong organizational capabilities Attention to detail Strong Customer focus (both internal and external). Strong initiative Critical thinking and problem solving skills Communication skills; verbal skills, written skills, active listening skills What STERIS Offers The opportu

  • Intervention Specialist

    4 weeks ago

    Mentor, United States LLA Therapy Full time

    Job DescriptionJob DescriptionDescription:Clinic BasedAbout Our CultureLLA Therapy is widespread across clinics and schools throughout Northeast Ohio. We strive to build a work culture that fosters FUN and CONNECTS employees. Join one of our events - run on our Akron Marathon team, meet for drinks at a local winery, share a potluck lunch with colleagues,...

  • Intervention Specialist

    2 weeks ago

    Mentor, United States LLA Therapy Full time

    Job Type Part-timeDescriptionClinic BasedAbout Our CultureLLA Therapy is widespread across clinics and schools throughout Northeast Ohio. We strive to build a work culture that fosters FUN and CONNECTS employees. Join one of our events - run on our Akron Marathon team, meet for drinks at a local winery, share a potluck lunch with colleagues, join our...

  • Intervention Specialist

    4 weeks ago

    Mentor, United States LLA Therapy Full time

    Job Type Part-timeDescriptionClinic BasedAbout Our CultureLLA Therapy is widespread across clinics and schools throughout Northeast Ohio. We strive to build a work culture that fosters FUN and CONNECTS employees. Join one of our events - run on our Akron Marathon team, meet for drinks at a local winery, share a potluck lunch with colleagues, join our...

  • Intervention Specialist

    2 weeks ago

    Mentor, United States LLA Therapy Full time

    Job DescriptionJob DescriptionDescription:Clinic BasedAbout Our CultureLLA Therapy is widespread across clinics and schools throughout Northeast Ohio. We strive to build a work culture that fosters FUN and CONNECTS employees. Join one of our events - run on our Akron Marathon team, meet for drinks at a local winery, share a potluck lunch with colleagues,...

  • Service Desk Specialist

    1 week ago

    Mentor, United States Emerald Resource Group Full time

    Role: Service Desk Specialist Location: Mentor, Ohio The Role: As a Service Desk Specialist, you will be the first point of contact for customers seeking technical assistance via phone or email. This role requires a unique blend of technical knowledge and outstanding interpersonal skills. Key Responsibilities Provide first-level contact and convey...

  • Service Desk Specialist

    5 days ago

    Mentor, United States Emerald Resource Group Full time

    Role: Service Desk Specialist Location: Mentor, Ohio The Role: As a Service Desk Specialist, you will be the first point of contact for customers seeking technical assistance via phone or email. This role requires a unique blend of technical knowledge and outstanding interpersonal skills. Key Responsibilities Provide first-level contact and convey...

  • Digital & IT Technical Specialist 1

    6 days ago

    Mentor, United States Parker Hannifin Corporation Full time

    Digital & IT Technical Specialist 1 Location: MENTOR, OH, United States Job Family : Information Technology Job Type : Regular Posted : Feb 13, 2024 Job ID: 37664 Job Description We are seeking an experienced programmer analyst with a passion for delivering secure, scalable solutions and providing exception support to join our IT team. This is a full time,...

  • Beer Specialist

    3 weeks ago

    Mentor, United States Total Management Group Full time

    Job DescriptionJob DescriptionSalary: DOEWe’re looking for a Beer Specialist to work in a retail environment for an average of 30 plus hours weekly. The position requires weekends, evenings, and some days. Our specialist’s primary role is customer service, departmental sales and expertise with a personal passion. Industry experience is required, and...

  • Beer Specialist

    2 weeks ago

    Mentor, United States Total Management Group Full time

    Job DescriptionJob DescriptionSalary: DOEWe’re looking for a Beer Specialist to work in a retail environment for an average of 30 plus hours weekly. The position requires weekends, evenings, and some days. Our specialist’s primary role is customer service, departmental sales and expertise with a personal passion. Industry experience is required, and...

  • Client Specialist

    3 weeks ago

    Mentor, United States Levin Furniture Full time

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Mentor, OH Store Location!We're hiring enthusiastic, energetic people today! We're a family-owned company with a history of caring for our employees, customers and community!Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin...

  • Client Specialist

    4 days ago

    Mentor, United States Levin Furniture Full time

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Mentor, OH Store Location!We're hiring enthusiastic, energetic people today! We're a family-owned company with a history of caring for our employees, customers and community!Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin...

  • Mentor CARES Autism Specialist

    4 weeks ago

    Mentor, United States Educational Service Center of Northeast Ohio Full time

    Position Type: Student Support Services/Moderate to Intense Intervention Specialist Date Posted: 5/15/2024 Location: Mentor Public Schools Date Available: August 2024 Closing Date: Until filled District: ESC - website Mentor Schools CARES Autism Specialist 2024-2025 School Year 94 days To maximize student learning by working with administrators, educational...

  • Mentor CARES Autism Specialist

    4 weeks ago

    Mentor, United States Educational Service Center of Northeast Ohio Full time

    Position Type: Student Support Services/Moderate to Intense Intervention SpecialistDate Posted: 5/15/2024Location: Mentor Public SchoolsDate Available: August 2024Closing Date: Until filledDistrict: ESC - websiteMentor Schools CARES Autism Specialist 2024-2025 School Year 94 days To maximize student learning by working with administrators, educational...

  • Mentor CARES Autism Specialist

    6 days ago

    Mentor, United States Educational Service Center of Northeast Ohio Full time

    Position Type: Student Support Services/Moderate to Intense Intervention Specialist Date Posted: 5/15/2024 Location: Mentor Public Schools Date Available: August 2024 Closing Date: Until filled District: ESC - website Mentor Schools CARES Autism Specialist 2024-2025 School Year 94 days To maximize student learning by working with administrators, educational...

  • Mentor CARES Autism Specialist

    2 weeks ago

    Mentor, United States Educational Service Center of Northeast Ohio Full time

    Position Type: Student Support Services/Moderate to Intense Intervention SpecialistDate Posted: 5/15/2024Location: Mentor Public SchoolsDate Available: August 2024Closing Date: Until filledDistrict: ESC - websiteMentor Schools CARES Autism Specialist 2024-2025 School Year 94 days To maximize student learning by working with administrators, educational...

  • Product Support Specialist II

    4 weeks ago

    Mentor, United States STERIS Full time

    The Product Support Specialist II- Capital Equipment provides enterprise level technical support to Customer, Partners and the Field Service Team for very complex and unique issues escalated by multiple internal stakeholders. This role drives complet Support Specialist, Equipment, Technical Support, Specialist, Customer Experience, Support, Manufacturing,...

  • Regulatory Operations Specialist

    1 month ago

    Mentor, United States STERIS CORPORATION Full time

    Job Title: Regulatory Operations Specialist Req ID: 43561 Job Category: Regulatory Affairs Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The mission of the STERIS Regulatory Operations...

  • Store Operations Specialist

    1 month ago

    Mentor, United States At Home Stores LLC Full time

    $15.00/hr The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. Key Roles and Responsibilities * Provides customers a positive shopping experience * Performs cashier duties accurately while processing all transactions per policy. * Maintains 5S standards...

  • Store Operations Specialist

    22 hours ago

    Mentor, United States At Home Stores LLC Full time

    $15.00/hr The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. Key Roles and Responsibilities * Provides customers a positive shopping experience * Performs cashier duties accurately while processing all transactions per policy. * Maintains 5S standards...

  • Regulatory Operations Specialist

    1 month ago

    Mentor, Ohio, United States STERIS CORPORATION Full time

    Job Title:Regulatory Operations SpecialistReq ID:43561Job Category:Regulatory AffairsMentor, OH, US, 44060Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryThe mission of the STERIS Regulatory Operations function is...