Customer Success Representative and Coordinator

4 weeks ago


Mentor, United States Qualigence International Full time
Job DescriptionJob Description


Customer Success Representative/Coordinator


In this crucial position, you'll play a key role in enhancing customer satisfaction and loyalty, all while actively working to broaden our customer base and boost revenue. Ideal for someone who thrives in building impactful relationships, uncovering growth opportunities and ensuring our customers are making the most out of our woven wire products and are delighted with every interaction. If you're eager to contribute to an energetic team setting, we want to hear from you:


  • Relationship Building
  • Account Growth and Management
  • Customer Onboarding and Support
  • Strategic Planning
  • Sates and Revenue Targets
  • Content Creation
  • Customer Visits
  • Feedback Loop


Skills and Qualifications:

  • - Bachelor's degree in business administration, Marketing, or a related field.
  • - Proven experience in customer service, sales, account management, or a related role
  • - Proficiency in CRM software and the Microsoft Office Suite is essential. Familiarity with HubSpot and Sage is a plus.
  • - Strong interpersonal and relationship-building skills.
  • - Excellent communication and negotiation abilities.
  • - Ability to analyze data, understand market trends, and develop strategies for growth.
  • - Highly organized with an aptitude for problem-solving.
  • - A passion for customer success and a commitment to achieving sales goals.
  • - Applicants should have a talent for living in the solutioneager to proactively address problems by proposing actionable solutions and willingly taking responsibility for their actions.
  • - Knowledge of inbound marketing.


Compensation to commensurate with experience


Full time permanent position










  • Mentor, United States Qualigence Full time

    Customer Success Representative/Coordinator In this crucial position, you'll play a key role in enhancing customer satisfaction and loyalty, all while actively working to broaden our customer base and boost revenue. Ideal for someone who thrives in building impactful relationships, uncovering growth opportunities and ensuring our customers are making the...


  • Mentor, United States Qualigence International Full time

    Job DescriptionJob DescriptionCustomer Success Representative/CoordinatorIn this crucial position, you'll play a key role in enhancing customer satisfaction and loyalty, all while actively working to broaden our customer base and boost revenue. Ideal for someone who thrives in building impactful relationships, uncovering growth opportunities and ensuring...


  • Mentor, United States Qualigence International Full time

    Job DescriptionJob DescriptionCustomer Success Representative/CoordinatorIn this crucial position, you'll play a key role in enhancing customer satisfaction and loyalty, all while actively working to broaden our customer base and boost revenue. Ideal for someone who thrives in building impactful relationships, uncovering growth opportunities and ensuring...


  • Mentor, United States Qualigence International Full time

    Job DescriptionJob DescriptionCustomer Success Representative/CoordinatorIn this crucial position, you'll play a key role in enhancing customer satisfaction and loyalty, all while actively working to broaden our customer base and boost revenue. Ideal for someone who thrives in building impactful relationships, uncovering growth opportunities and ensuring...


  • Mentor, United States D&S Automotive Full time

    Job DescriptionJob DescriptionCustomer Service Representative (CSR)Who We AreD&S Automotive was founded in 1977 and has since grown to become a leader in Northeast Ohio collision repair and automobile restyling. With five locations total, two in Mentor, one in Chardon, one in Elyria and one in Kirtland, the company is locally owned and headquartered in...


  • Mentor, United States D&S Automotive Full time

    Job DescriptionJob DescriptionCustomer Service Representative (CSR)Who We AreD&S Automotive was founded in 1977 and has since grown to become a leader in Northeast Ohio collision repair and automobile restyling. With five locations total, two in Mentor, one in Chardon, one in Elyria and one in Kirtland, the company is locally owned and headquartered in...


  • Mentor, United States Stratus Services Full time

    Overview: The ideal candidate will live in the vicinity of Mentor, OH, Chicagoland suburbs or San Antonio, TX. Job Summary: Accountable for driving customer-centricity through collaboration with sales and operations teams. Ensures the customer experience is at the center of business decisions throughout the organization. Focused on approximately 5 key...


  • Mentor, United States STERIS Full time

    Job Title: Customer Care Representative Req ID: 43154 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary This position isfully remote, and...


  • Mentor, United States Kelly Services, Inc. Full time

    As a Customer Support Representative I, you play a pivotal role in generating revenue by facilitating the relationship between the company and its customers. You are tasked with obtaining orders through understanding customer needs, solving problems, Customer Service Representative, Customer Service, Mentor, Representative, Customer Engagement, Retail,...


  • Mentor, United States Unity Bank Full time

    Job DescriptionJob DescriptionJob Title: Customer Care RepresentativeReports to: Customer Care ManagerCulture Vision Statement: Unity Bank strives to be an innovative bank that exceeds service excellence standards. Our culture is a caring collaborative environment where our communities and our employees matter to each of us. Those employees that are...


  • Mentor, United States Unity Bank Full time

    Job DescriptionJob DescriptionJob Title: Personal Banker IJob Type: Full TimeReports to: Branch ManagerCulture Vision Statement: Unity Bank strives to be an innovative bank that exceeds service excellence standards. Our culture is a caring collaborative environment where our communities and our employees matter to each of us. Those employees that are...


  • Mentor, United States Unity Bank Full time

    Job DescriptionJob DescriptionJob Title: Personal Banker IJob Type: Full TimeReports to: Branch ManagerCulture Vision Statement: Unity Bank strives to be an innovative bank that exceeds service excellence standards. Our culture is a caring collaborative environment where our communities and our employees matter to each of us. Those employees that are...


  • Mentor, United States Unity Bank Full time

    Job DescriptionJob DescriptionJob Title: Personal Banker IJob Type: Full TimeReports to: Branch ManagerCulture Vision Statement: Unity Bank strives to be an innovative bank that exceeds service excellence standards. Our culture is a caring collaborative environment where our communities and our employees matter to each of us. Those employees that are...


  • Mentor, United States STERIS Full time

    Job Title: French Bilingual Customer Care Representative Req ID: 42576 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Customer Care...


  • Mentor, United States STERIS Full time

    Job Title: French Bilingual Customer Care Representative Req ID: 42576 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Customer Care...


  • Mentor, United States Visa Full time

    Job DescriptionJob DescriptionCompany DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative,...


  • Mentor, United States Visa Full time

    Job DescriptionJob DescriptionCompany DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative,...


  • Mentor, United States ACO, Inc. Full time

    Job DescriptionJob DescriptionBenefits include:Medical, Dental, Vision CoverageShort term/long term insurance, life insurance & more401k with Employer matchSick time & Paid time offUp to 10 paid holidays a yearEducation & Growth opportunitiesTuition reimbursementWhy work for ACO?Join a global family-owned company with office/ production in 45+ countries that...


  • Mentor, United States Window Nation Full time

    Window Nation is looking for an enthusiastic Direct Sales Representative to talk to homeowners about our windows in their neighborhoods.To ensure success as a Direct Sales Representative, you should have excellent interpersonal skills, a strong background in sales, and the ability to provide information on a range of products. Ultimately, a top-notch Direct...


  • Mentor, United States Window Nation Full time

    Window Nation is looking for an enthusiastic Direct Sales Representative to talk to homeowners about our windows in their neighborhoods.To ensure success as a Direct Sales Representative, you should have excellent interpersonal skills, a strong background in sales, and the ability to provide information on a range of products. Ultimately, a top-notch Direct...