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Director of Operations

4 months ago

Memphis, United States Bertelsmann Full time

The Site Director is responsible for the oversite of all phases of warehouse operations including production, quality control, maintenance, receiving, picking and shipping. In addition, the Site Director will be responsible for annual budget planning and execution. They will work closely with the operations team to increase productivity and profitability within the operation. Responsibility for all associated activities including but not limited to staffing, P&L management, vendor relations, and process improvement. Your Tasks * Direct activities associated with daily operations and customer requirements in a multi-client distribution center * Participate in the development and implementation of operating processes and systems for new business and the continual improvement of existing systems * Lead and direct fulfillment and distribution operations in a fast paced facility with strong seasonal volume fluctuations * Develop, implement and manage highly customized workflows in a supply chain management environment from receipt of data through value added services / packaging to outbound * Hire, train and evaluate supervisory and management staff * Initiate and coordinate large projects (e.g. equipment justification and procurement, facility layout etc.) * Keep current on information technology affecting functional areas to increase productivity and/or decrease costs Your Profile * Strong analytical skills along with excellent problem identification and resolution skills required, along with high attention to detail * Excellent verbal and written communication skills and strong interpersonal skills * Must have the ability to creatively develop solutions to meet operational challenges * Organizational and planning skills, including ability to prioritize work and handle multiple tasks * Simultaneously, set goals and enforce deadlines, while maintaining flexibility to reassess and prioritize goals * Must be able to work in stressful situations and maintain composure * Able to interact with all levels of employees, management and external clients * Must be a self-starter and goal oriented * Bachelor's degree or 10+ years of experience in a leadership role in a warehouse environment * Must possess ability to function in a high-pressure, fast-moving environment * Divided between office setting and operations environment We Offer * Medical, Dental, Vision, Life Insurance, and Disability Pay. * 401(k) with company matching up to 6%. * Paid Time Off, including paid holidays. * Flexible Spending Accounts. * Voluntary benefits such as legal and financial assistance, pet insurance, and more. * Employee Assistance Program. * Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. * Commuter benefits. * Employee engagement activities. Nearest Major Market: Memphis Job Segment: Operations Manager, Logistics, Facilities, Supply Chain, QC, Operations, Quality