Customer Business Manager
3 weeks ago
Pay rate range: $60-65/hr.What you will do:The Johnson Controls Customer Business Manager (CBM) is the senior representative accountable for the overall performance of the on-site FM Team and Contract Deliverables. This individual ensures Customer Satisfaction and financial performance across a broad spectrum of services through the selection of qualified team members and their development along with people-oriented management of resources. In addition, the CBM manages the continuous improvement process while meeting the required metrics and successfully influencing required change, conformance and governance.How you will do it:•Understanding the contract terms and conditions and Customer expectations at a detailed level and taking ownership for outcomes•Project Management Skills; will be responsible for managing construction activities to include reviewing of drawings and specifications, participating in design meetings, providing best practices, commissioning, construction site evaluations and inspections.•Reviewing and proactively establishing required procedures and training personnel to consistently meet and exceed the performance expectations of the Customer in the most safe and cost-effective manner•Provide technical and management direction to maintenance management service contractor•Manages, directs and schedules day-to-day and long-range activities to ensure that all contract requirements and procedures of the site Supervision and Staff are being properly implemented•Manages supervisors including hiring, promotions, recognition, discipline, and performance management. Plans, directs, and monitors performance objectives•Working closely with the Customer to ensure alignment with contract requirements and operational policies•Establishing process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, costs and Customer Satisfaction. Taking corrective actions to bring about required change•Selecting and training all project employees and administering Client policies, procedures, and standards to ensure that Client employees and vendors have the required technical, interpersonal skills and morale to meet and exceed the expectations of the Customer•Providing timely and effective communications with all employee levels within the project, the Customer's organization, and Client. Building a strong win-win relationship•Serving as a role model, mentor, and valued resource for the Customer and Client•Sharing process improvements and lessons learned with peersWhat we look for:•Bachelor degree in Electrical or Mechanical Engineering or 10 years equivalent experience in a Facility Management discipline experience with the ability to travel to assigned projects•Prefer BOMA and/or IFMA designation (RPA/CFM)•Experience with directing, planning, developing and implementing strategic and operational plans•Experience in management of multi-disciplinary teams and working groups.•Lead Customer meetings•Oversee performance reviews for all on-site FM Team members and primary sub-contractors.•Manage Contract Compliance requirements•Perform periodic planned and random site 'evaluation inspections' to continuously monitor front-line performance•Monitor results from annual and monthly Customer Satisfaction surveys and implement corrective action as required•Promote a Facility Management Team culture oriented to Customer Satisfaction and Continuous Improvement.
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Entry Level Business Manager
1 month ago
Merced, United States Business Marketing Firm Full timeDo you want to join a fast-paced growing organization that values their customers, communities, and employees? Join our thriving firm today! We are searching for dedicated leaders who are full of positivity, excitement and are always up to new challenges. 52 Concepts is a leading Sales and Management Firm in the Fresno, CA area. The Entry Level Business...
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Customer Business Manager
2 weeks ago
Merced, California, United States Johnson Controls Full timeAbout the RoleWe are seeking a seasoned Customer Business Manager to join our Sustainable Infrastructure team at Johnson Controls. As a key member of our P3 business, you will be responsible for ensuring customer satisfaction, contractual requirements, and operational excellence across a broad spectrum of services.Key ResponsibilitiesDevelop and implement...
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Customer Business Manager
4 weeks ago
Merced, California, United States TALENT Software Services Full timeAre you a seasoned professional looking for a new challenge? Talent Software Services is seeking an experienced Customer Business Manager to join our team!Job Summary: As a Customer Business Manager, you will be responsible for leading our on-site FM Team and ensuring customer satisfaction and financial performance across a broad spectrum of services. You...
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Customer Business Manager
2 weeks ago
Merced, California, United States Axelon Full timeJob Title: Customer Business ManagerAt Axelon, we are seeking a highly skilled Customer Business Manager to join our team. This is a challenging and rewarding role that requires a strong understanding of facility management principles and practices.Key Responsibilities:Manage construction activities, including reviewing drawings and specifications,...
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Customer Business Manager
3 weeks ago
Merced, California, United States TALENT Software Services Full timeJob Title: Customer Business ManagerTalent Software Services is seeking an experienced Customer Business Manager to join our team. As a key member of our operations team, you will be responsible for ensuring customer satisfaction and financial performance across a broad spectrum of services.Key Responsibilities:Manage the overall performance of the on-site...
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Customer Business Manager
3 weeks ago
Merced, United States Ampcus Full timeAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Customer Business Manager Location(s): Merced, CA What you will do: The Customer Business Manager (CBM) is the senior representative accountable for the overall...
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Customer Business Manager
4 days ago
Merced, California, United States Johnson Controls Full timeAbout the RoleThe Customer Business Manager is a key position at Johnson Controls, responsible for ensuring customer satisfaction, contractual requirements, and financial performance across a broad spectrum of services. This individual will lead a team of qualified professionals and develop people-oriented management of resources to drive business...
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Customer Business Manager
3 weeks ago
Merced, California, United States Axelon Full timeJob Title: Customer Business ManagerAt Axelon, we are seeking a highly skilled Customer Business Manager to join our team. As a key member of our operations team, you will be responsible for managing construction activities, reviewing drawings and specifications, and providing technical and management direction to maintenance management service...
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Customer Business Manager
1 week ago
Merced, California, United States Johnson Controls Full timeJob SummaryThe Customer Business Manager is a key role at Johnson Controls, responsible for ensuring customer satisfaction, contractual requirements, and financial performance across a range of services. This individual will lead a team of qualified professionals, develop their skills, and manage resources effectively. The CBM will also drive continuous...
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Customer Business Manager
4 weeks ago
Merced, California, United States JobsRUs Full timeJob OverviewJobsRUs.com is seeking a highly skilled Customer Business Manager to join our team. As a key member of our operations team, you will be responsible for ensuring customer satisfaction and financial performance across a broad spectrum of services.Key ResponsibilitiesManage the overall performance of the on-site FM Team and Contract...
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Customer Business Manager
1 week ago
Merced, California, United States Ageatia Global Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Business Manager to join our team at Ageatia Global Solutions. As a key member of our operations team, you will be responsible for managing construction activities, reviewing drawings and specifications, and providing technical and management direction to maintenance management service contractors.Key...
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Customer Business Manager
4 weeks ago
Merced, California, United States Talent Software Services, Inc. Full timeJob SummaryTalent Software Services, Inc. is seeking a highly skilled Customer Business Manager for a contract position in Merced, CA. This six-month opportunity has a strong chance for a long-term extension.Position SummaryThe Customer Business Manager is the senior representative accountable for the overall performance of the on-site FM Team and Contract...
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Customer Business Manager
4 weeks ago
Merced, California, United States GTT, LLC Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Business Manager to join our team at GTT, LLC. As a key member of our organization, you will be responsible for overseeing the overall performance of our on-site FM team and ensuring customer satisfaction and operational efficiency.Key Responsibilities:Contract and Customer Management:...
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Customer Business Manager
2 weeks ago
Merced, California, United States Johnson Controls Full timeAbout the RoleThe Customer Business Manager is a key position at Johnson Controls, responsible for ensuring customer satisfaction, contractual requirements, and financial performance across a range of services. This individual will lead a team of qualified professionals and develop their skills through people-oriented management and resource allocation.Key...
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Customer Business Manager
3 weeks ago
Merced, United States Global Technical Talent Full timeJob Title: Customer Business Manager (Facility Manager)Duration: 6 monthsPay Range: $65/hrLocation: Merced, CAJob Description:Are you a seasoned Facility Manager looking to make a significant impact on customer satisfaction and operational efficiency? [Your Company Name] is seeking a dynamic Customer Business Manager to oversee the overall performance of our...
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Customer Business Manager
3 weeks ago
Merced, United States Talent Software Services Full timeAre you an experienced Customer Business Manager (Facility Manager) with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Customer Business Manager (Facility Manager) to work at their company in Merced, CA. Position Summary: The Customer Business Manager (CBM) is the senior representative...
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Customer Business Manager
3 weeks ago
Merced, United States TALENT Software Services Full timeAre you an experienced Customer Business Manager (Facility Manager) with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Customer Business Manager (Facility Manager) to work at their company in Merced, CA.Position Summary: The Customer Business Manager (CBM) is the senior representative...
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Customer Business Manager
1 month ago
Merced, United States TALENT Software Services Full timeAre you an experienced Customer Business Manager (Facility Manager) with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Customer Business Manager (Facility Manager) to work at their company in Merced, CA.Position Summary: The Customer Business Manager (CBM) is the senior representative...
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Customer Business Manager
3 weeks ago
Merced, United States Talent Software Services, Inc. Full timeCustomer Business Manager (Facility Manager) Job Summary: Talent Software Services is in search of a Customer Business Manager (Facility Manager) for a contract position in Merced, CA The opportunity will be six months with a strong chance for a long-term extension. Position Summary: The Customer Business Manager (CBM) is the senior representative...
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Customer Business Manager
1 month ago
Merced, United States Talent Software Services, Inc. Full timeCustomer Business Manager (Facility Manager)Job Summary: Talent Software Services is in search of a Customer Business Manager (Facility Manager) for a contract position in Merced, CAThe opportunity will be six months with a strong chance for a long-term extension.Position Summary: The Customer Business Manager (CBM) is the senior representative accountable...
