Human Resources Coordinator

2 weeks ago


Philadelphia, United States UMortgage Full time
Human Resources Coordinator (Hybrid Philadelphia)

Department: People

Team: Human Resources

What Sets Us Apart

At UMortgage, we have a customer-centric, service-based approach. We primarily focus on home purchases, providing an emphasis on consumer education, real estate agent relationships, and a personalized experience for home buyers. Our goal is to empower our team members to provide a best-in-class experience at all times while prioritizing long-lasting relationships.

What We Need

We are looking for a Human Resources (HR) Coordinator who has excellent communication and time management skills to join our Human Resources Team. The HR Coordinator will own and manage the HR onboarding process for all new team members at the branch and corporate levels and support the Recruiting team in administrative and sourcing-related tasks. The ideal candidate will be a communicative, process-driven individual with a keen eye for detail.

What You'll Do
  • Embrace and embody the values and culture of our organization to support the Human Resources and Recruiting teams in administrative tasks related to recruitment, onboarding, internal transfers, and divisional projects.
  • Own the onboarding process for new hires, ensuring a smooth transition from offer acceptance to integration into the organization.
  • Coordinate onboarding activities, including preparing necessary paperwork, conducting orientation sessions, and facilitating introductions to key team members.
  • Continuously evaluate and enhance the onboarding experience to foster engagement and retention among new employees.
  • Schedule interviews and shadow interviews and roles as needed to support talent acquisition initiatives.
  • Draft, edit, post, and monitor position descriptions on job boards to support talent acquisition initiatives.
  • Draft, review, and execute offer letters and employment agreements as needed.
  • Conduct I9 Verification Calls.
  • Support the HR team with internal and external HR-related inquiries or requests and provide assistance through our HR Request Board.
  • Support the administration of various employee benefits programs and initiatives, such as group insurance, long-term disability, pensions, and profit-sharing.
  • Assist with larger projects across the greater People teams as needed.
  • Support People leaders on policy and process initiatives.
  • Manage office mail and disbursement.
  • Answer office calls as needed.
  • Support general office functions as needed.
  • Additional responsibilities related to business needs.
What You'll Need
  • Bachelor's degree in human resources or a related field preferred.
  • 1+ years of professional experience in a Human Resources related capacity.
  • Experience working with HRIS systems is a plus
  • Ability to successfully collaborate with team members of various levels
  • Strong work ethic, drive and ability to multitask
  • Excellent written and verbal communication skills
  • Goal-oriented with excellent time management skills
  • Professional demeanor over the phone and in-person
  • Must be team-oriented, adaptable, and accountable
  • Strong attention to detail and time management skills
  • Excellent organizational, multitasking, and follow-up skills
  • Strong confidence in identifying issues, providing feedback, and identifying process gaps
  • Excellent interpersonal and communication skills.
Physical Requirements

The physical requirements described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to stand, sit, and walk for extended periods of time
  • Includes frequently reaching with hands and arms, and using hands to handle and feel
  • Requires close vision, distance vision, peripheral vision, color vision, depth perception, and ability to adjust focus
  • Must be able to perform activities with repetitive motions
  • Must be able to work in an environment with variable noise levels


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