Medical Customer Service

4 weeks ago

Coralville, United States Biolife Plasma Services Full time

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**

**About the role:**

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

**How you will contribute:**

You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

You will screen new and repeat donors and take and record donor vital signs and finger stick results.

You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

**What you bring to Takeda:**

High school diploma or equivalent

Ability to walk and/or stand for the entire work shift

Will work evenings, weekends, and holidays

Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

Fine motor coordination, depth perception, and ability to hear equipment from a distance

Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

1 or more years minimum experience working in a customer or patient facing role is helpful

**What Takeda can offer you:**

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. ??At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

**More about us:**

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

**BioLife Compensation and Benefits Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - IA - Coralville

**U.S. Starting Hourly Wage:**

$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - IA - Coralville

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Part time

  • Medical Customer Service Representative

    10 hours ago

    Coralville, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative at BioLife Plasma Services. As a key member of our team, you will play a vital role in ensuring the safety and satisfaction of our donors, while also contributing to the success of our plasma donation center...

  • Medical Customer Service

    4 weeks ago

    Coralville, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Medical Customer Service

    4 days ago

    Coralville, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Customer Service Representative

    3 days ago

    Coralville, Iowa, United States New Pioneer Co-op Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Retail Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service in a fast-paced retail environment.Key Responsibilities:Provide outstanding customer service to ensure a positive...

  • Customer Service Representative

    1 day ago

    Coralville, Iowa, United States Raising Cane's Chicken Fingers Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Raising Cane's Chicken Fingers. As a key member of our customer experience team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience in our restaurants.Key Responsibilities:Provide...

  • Customer Service Specialist

    5 days ago

    Coralville, Iowa, United States SCHEELS Full time

    About SCHEELSSCHEELS is a leading retailer in the sporting goods industry, dedicated to providing an exceptional customer experience. Our team is passionate about delivering top-notch service and expertise to our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key...

  • Customer Service Representative

    9 hours ago

    Coralville, Iowa, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a high level of customer service skills, with the ability to interact in a positive and professional way with members and co-workers,...

  • Customer Service Representative

    3 weeks ago

    Coralville, United States ComForCare Home Care (Raleigh, NC) Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Essential Duties And Responsibilities Greets members, prospective members, and guests, providing exceptional customer service. Handles all...

  • Customer Service Representative

    3 weeks ago

    Coralville, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Essential Duties And Responsibilities Greet members, prospective members, and guests, providing exceptional customer service. Handle all...

  • Customer Care Coordinator

    3 days ago

    Coralville, United States Civco Medical Full time

    Customer Care Coordinator CIVCO’s success is built by passionate employees who help create innovative, life-enhancing solutions. We like to celebrate our successes and promote a positive, enjoyable work environment. If these are key values you are looking for, CIVCO is a perfect match. Challenge Yourself. Change Lives. The Opportunity Customer Care...

  • Retail Service Team Customer Service

    3 months ago

    Coralville, United States New Pioneer Co-op Full time

    **Retail Service Team Customer Service** Our Customer Service Team members assist in all aspects of our retail operations. **Posted** 11/24/2020 **Location** Coralville, IA **What You'll Do:** Provide outstanding customer service in a retail and counter-service environment Interact with customers and team members daily Prepare and stock items across all...

  • Customer Service Associate

    2 weeks ago

    Coralville, Iowa, United States Maverik Full time

    Compensation: $13.00/hr - $14.50/hr with opportunities for advancement. Shift Availability: Part-Time: 3:00 am - 11:00 am on weekends. Full-Time: 3:00 am - 11:00 am during weekdays. As a Retail Sales Representative at Maverik, you will play a vital role in delivering exceptional customer service. Your responsibilities will include: 1. Assisting customers...

  • Customer Service Representative

    3 months ago

    Coralville, United States U-Haul Full time

    Location: 2601 2nd St, Coralville, Iowa 52241 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Associate

    2 weeks ago

    Coralville, Iowa, United States Maverik Full time

    Position Overview: As a valued member of the Maverik team, you will play a crucial role in delivering exceptional customer service and maintaining store operations. Compensation: Starting pay ranges from $13.00/hr to $14.50/hr, with opportunities for career advancement. Work Schedule: - Part-Time Shift: 3:00 am - 11:00 am on weekends (Saturday and Sunday) -...

  • Customer Service Associate

    1 week ago

    Coralville, Iowa, United States Maverik Full time

    Compensation: $13.00/hr - $14.50/hr with opportunities for advancement.Work Schedule: Part-Time Shift: 3:00 am - 11:00 am on weekends. Full-Time Shift: 3:00 am - 11:00 am during weekdays.As a valued Retail Team Member at Maverik, you will play a crucial role in delivering exceptional customer service. Your responsibilities will include:1. Assisting customers...

  • Customer Service Associate

    2 weeks ago

    Coralville, Iowa, United States Goodwill Full time

    Position Overview:We are seeking a dedicated Part-time Customer Service Associate to join our retail team. This role is vital in delivering exceptional service to customers, fellow team members, and donors alike.Key Responsibilities:- Provide outstanding customer assistance and support at the checkout.- Manage merchandise pricing and stocking efficiently.-...

  • Customer Care Coordinator

    3 days ago

    Coralville, United States CIVCO Medical Solutions Full time

    Customer Care Coordinator CIVCO’s success is built by passionate employees who help create innovative, life-enhancing solutions. We like to celebrate our successes and promote a positive, enjoyable work environment. If these are key values you are looking for, CIVCO is a perfect match. Challenge Yourself. Change Lives. The Opportunity Customer Care Center...

  • Bakery Customer Service Specialist

    2 weeks ago

    Coralville, Iowa, United States Nothing Bundt Cakes - Coralville Full time

    Customer Experience Associate at Nothing Bundt CakesThe Customer Experience Associate at Nothing Bundt Cakes plays a vital role in fostering a friendly environment for patrons, offering solutions for celebrations, and promoting our delightful cakes. As the main point of interaction for customers, this position is essential in guaranteeing customer...

  • Customer Care Coordinator

    3 days ago

    Coralville, United States CIVCO Medical Instrument Co Inc Full time

    Description Customer Care Coordinator CIVCO’s success is built by passionate employees who help create innovative, life-enhancing solutions. We like to celebrate our successes and promote a positive, enjoyable work environment. If these are key values you are looking for, CIVCO is a perfect match. Challenge Yourself. Change Lives. The...

  • Customer Service Associate

    1 week ago

    Coralville, Iowa, United States New Pioneer Co-op Full time

    Customer Service Associate - Retail OperationsAs a vital member of our Customer Service Team, you will play a key role in our retail operations.Responsibilities:Deliver exceptional customer service in a retail and counter-service setting.Engage with customers and collaborate with team members on a daily basis.Organize and replenish items across various...