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Customer service representative

2 months ago

Roanoke, United States Randstad Full time

Are you looking to join a company that can provide great stability and an amazing work culture? If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you The ideal candidate has previous customer service experience working in a call center environment or experience in a related position. This position is onsite, not remote or hybrid. Interested candidates, please apply online today or send resumes to Sara Shuler at sara.shuler@randstadusa.com

salary: $15.5 - $16 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

In this role, the Customer Service Representative will answer inbound calls from new and current policyholders regarding various insurance plans, billing, coverage, etc.

Skills

Telephone Etiquette Active Listening Call Center Support Customer Service Basic Computer Skills Basic Software Skills Typing Skills Empathy Follow-up
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.