Customer Service Representative

5 months ago

Roanoke, United States U-Haul Full time
Location:
2902 Hershberger Rd, Roanoke, Virginia 24017 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is "Hire Fast, Pay Fast." You can start today and get paid today Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent


Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

  • Customer Service Representative

    2 weeks ago

    Roanoke, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: F41D5589B04B4063A8B496053B0105E3 [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...

  • Customer Service Representative

    2 weeks ago

    Roanoke, Virginia, United States Apple Market Full time

    Apple Market is seeking a Customer Service Representative to provide exceptional customer experiences during our busy midday and early evening hours. As a Customer Service Representative, you'll be the face of our brand, delivering outstanding service to customers and exceeding their expectations.Your responsibilities will include greeting customers warmly,...

  • Customer Service Representative

    2 weeks ago

    Roanoke, Virginia, United States Wingstop Full time

    **Job Overview:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wingstop. This role is ideal for individuals who are passionate about delivering exceptional service and creating memorable experiences for our guests.

  • Customer Service Representative

    1 month ago

    Roanoke, United States Circle K Full time

    Circle K - 7105 Williamson Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    5 days ago

    Roanoke, Alabama, United States Public Storage Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Public Storage.This role involves providing exceptional customer service, handling daily storage unit inspections, and assisting with sales and marketing efforts.The ideal candidate will have excellent communication skills, be able to work independently, and have...

  • Customer Service Representative

    4 days ago

    Roanoke, Virginia, United States Grand Fitness Mgmt, LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Grand Fitness Mgmt, LLC. As a key member of our front desk staff, you will be responsible for delivering exceptional service to our members, ensuring a positive and welcoming experience in our Judgement Free Zone.Salary: $12.00 Per HourJob...

  • Customer Service Representative

    4 days ago

    Roanoke, Virginia, United States Zips Car Wash Full time

    Job OverviewWe are seeking a highly motivated Customer Service Associate to join our team at Zips Car Wash in Roanoke, VA. As a part-time customer-facing representative, you will be responsible for providing excellent service to our valued customers.Key ResponsibilitiesWelcome and engage with customers in a warm and friendly mannerEfficiently load vehicles...

  • Customer Service Representative

    2 weeks ago

    Roanoke, Virginia, United States Smart Foodservice Stores LLC Full time

    Smart Foodservice Stores LLC is seeking a skilled Customer Service Representative to join their team. This role offers a competitive salary of $15-$22 per hour, based on experience and location. Job Description:As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring accurate sales and cash...

  • Customer Service Representative

    4 days ago

    Roanoke, Virginia, United States Sam's Club Full time

    As a Customer Service Representative at Sam's Club, you'll earn an estimated salary of $40,000 - $60,000 per year. Your role will involve providing top-notch customer service by assisting members with purchasing decisions and resolving any issues they may have. You'll also be responsible for promoting Sam's products and services, as well as assisting members...

  • Customer Service Representative

    2 weeks ago

    Roanoke, Virginia, United States Wal-Mart Stores , Inc. Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.**Key Responsibilities**Your duties will...

  • Customer Service Representative

    4 days ago

    Roanoke, Virginia, United States Hibbet Sports Full time

    About This Role: As a Customer Service Representative at Hibbett Sports, you will be the face of our company, interacting with customers and providing them with an exceptional shopping experience. Your key responsibilities will include:Responding to customer inquiries and resolving issuesSuggesting products and services to customers based on their...

  • Customer Service Representative

    4 days ago

    Roanoke, Virginia, United States Burlington Full time

    We are looking for a Customer Service Representative to join our Burlington team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, processing transactions accurately, and maintaining a clean and organized store environment. This role requires strong communication skills, attention to detail, and...

  • Customer Service Representative

    4 days ago

    Roanoke, Virginia, United States PF Miami Developers LLC Full time

    About UsPF Miami Developers LLC is a leading Planet Fitness Franchisee, owning and operating over 66 locations. We strive to provide a high-quality fitness experience in a welcoming and non-intimidating environment.Job DescriptionAs a Customer Service Representative, you will be responsible for promoting our Judgement Free Zone by connecting with members on...

  • Customer Service Representative

    4 days ago

    Roanoke, Alabama, United States Wal-Mart Stores , Inc. Full time

    **Job Summary:** We are seeking a customer-focused individual to join our team as a Cashier & Front End Services associate. As a key representative of Walmart, you will play a vital role in creating a positive shopping experience for our customers.**Key Responsibilities:**Provide exceptional customer service by greeting, assisting, and thanking customers...

  • Customer Service Representative

    4 days ago

    Roanoke, Virginia, United States Burlington Full time

    We are seeking a highly motivated Customer Service Representative to join our Burlington team. As a key member of our sales floor team, you will be responsible for:Engaging with customers, providing product information, and resolving any issues or concernsRinging sales on register accurately and efficientlyProcessing returns, exchanges, and layaways in a...

  • Customer Service Representative

    3 weeks ago

    Roanoke, Virginia, United States Sam's Club Full time

    About the JobAs a Customer Service Representative at Sam's Club, you will play a key role in delivering an outstanding member experience by providing personalized assistance with purchases, resolving issues, and promoting products and services.You will be responsible for ensuring that our members receive exceptional service and support, which includes...

  • Customer Service Representative

    4 days ago

    Roanoke, Virginia, United States Grand Fitness Mgmt, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Grand Fitness Mgmt, LLC. As a Weekend Front Desk Sales Associate, you will provide exceptional service to members, prospective members, and guests while ensuring an outstanding member experience in our Judgement Free Zone.Key...

  • Customer Service Representative

    2 days ago

    Roanoke, United States JobRialto Full time

    Job SummaryThe Customer Service Representative is responsible for efficiently processing customer orders, ensuring timely delivery, and maintaining strong customer relationships. This role requires an individual who can effectively handle order inquiries, resolve complaints, and support the order-to-cash process. The representative also works closely with...

  • Customer Service Representative

    4 weeks ago

    Roanoke, Virginia, United States Apple Market Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Apple Market. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.The successful candidate will have excellent communication and interpersonal skills, with the ability to work...

  • Customer Service Representative

    3 weeks ago

    Roanoke, Virginia, United States Domino's Pizza LLC Full time

    Company Overview: Domino's Pizza LLC is a leading pizza delivery company in the world, known for its fast-paced and fun environment. Our team is dedicated to providing exceptional customer experiences. Salary: The estimated salary for this role is $12-$15 per hour, depending on location and experience.About the Job: As a Customer Service Representative at...