Current jobs related to Custom Service Representative - Keller - Baldwin Risk Partners
-
Customer Service Representative
2 months ago
Keller, United States Handyman Connection Full timeHandyman Connection Grapevine has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of - Grapevine is a locally owned and operated, well established Home Improvement Company dedicated to excellent...
-
Customer Service Representative I
3 months ago
Keller, United States City Of Keller Full timeJob DescriptionJob DescriptionCustomer Service Representative IThe Keller Pointe is the premier recreation and family-friendly community center located in the heart of Keller. Come and work at a fun and dynamic facility that values hard work and energetic people! Customer Service Representative Job Requirements and Responsibilities:Greeting members, guests...
-
Entry Level Customer Service Representative
1 month ago
Keller, United States HAI, inc Full timeJob DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Entry Level Customer Service Representative position might be what you are looking for! We are...
-
Customer Service Representative- MSI
2 days ago
Keller, United States Baldwin Risk Partners Full timeWhy MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding...
-
Customer Success Representative
2 weeks ago
Keller, United States HAI, inc Full time $45,000 - $60,000Job DescriptionJob DescriptionThe Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Customer Success Representative, you must be proficient...
-
Bilingual Customer Service Representative
3 weeks ago
Keller, United States Vibrant Full timeBilingual Customer Service Representative - Millennial Specialty Insurance Locations: Keller, Texas, US Time Type: Full Time Posted On: Posted 5 Days Ago Job Requisition ID: JR106307 When Millennial Specialty Insurance (“MSI”) partnered with Baldwin Risk Partners in 2019, we were a single-product tech-enabled renters insurance platform with only 18...
-
Customer Service Representative
4 weeks ago
Keller, United States Baldwin Risk Partners Full timeWhen, Millennial Specialty Insurance ("MSI") partnered with Baldwin Risk Partners in 2019, we were a single-product tech-enabled renters insurance platform with only 18 colleagues. Today, MSI has grown to over 900 colleagues with more than 10 insurance products thru a combination of rapid organic growth and strategic, tech-enabled partnerships. Our goal is...
-
Bilingual Customer Service Representative
3 weeks ago
Keller, United States Millennial Specialty Insurance LLC Full timeMillennial Specialty Insurance, LLC is one of the largest non-carrier-affiliated Managing General Agencies (MGAs) in the United States. Combining expert underwriting with industry-leading technology, MSI creates a superior insurance experience for carriers, distribution partners, and customers. MSI collaborates with insurance carriers to design and...
-
Bilingual Customer Service Representative
4 weeks ago
Keller, United States Millennial Specialty Insurance LLC Full timeWhen, Millennial Specialty Insurance ("MSI") partnered with Baldwin Risk Partners in 2019, we were a single-product tech-enabled renters insurance platform with only 18 colleagues. Today, MSI has grown to over 900 colleagues with more than 10 insurance products thru a combination of rapid organic growth and strategic, tech-enabled partnerships. Our goal is...
-
Patient Service Representative
2 weeks ago
Keller, United States Envision Radiology Full timeEnvision Imaging of Keller is adding a Full Time Patient Service Representative to our team!Monday - Friday 2:00 PM - 10:30 PM | Position Pay Range: $16.00 - $19.30Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
-
Patient Service Representative
2 weeks ago
Keller, United States Envision Radiology Full timeEnvision Imaging of Keller is adding a Full Time Patient Service Representative to our team!Monday - Friday 9:30 AM - 6:00 PM | Position Pay Range: $16.00 - $19.30Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
-
Sales Associate
3 weeks ago
Keller, United States Batteries Plus - Swart Care 826, LLC Full timeJob DescriptionJob DescriptionWelcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. This fulltime Sales Associate position is a dream job for an outgoing, people-person, and forward-thinking individual. If...
-
Phlebotomist Patient Services Representative
3 days ago
Keller, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 3 Months Onsite 7:30 AM - 4:30 PM CST Mon - Fri, Rotational Sat 8 AM-12 PM Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health...
-
Patient Service Representative
2 months ago
Keller, United States Envision Radiology Full timeEnvision Imaging of Keller is adding a Full Time Patient Service Representative to our team! Monday - Friday 2:00 PM - 10:30 PM | Position Pay Range: $16.00 - $19.30Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
-
Patient Service Representative
2 weeks ago
Keller, United States Envision Radiology Full timeEnvision Imaging of Keller is adding a Full Time Patient Service Representative to our team! Monday - Friday 9:30 AM - 6:00 PM | Position Pay Range: $16.00 - $19.30Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
-
Patient Services Representative II
5 days ago
Keller, United States ICONMA Full timePatient Services Representative II Location: Keller, TX Duration: 3 months Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those...
-
Patient Services Representative II
1 week ago
Keller, United States ICONMA Full timePatient Services Representative II Location: Keller, TXDuration: 3 monthsDescription:The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.The PSR II draws quality blood samples from patients and prepares those...
-
Patient Service Representative
2 days ago
Keller, United States Touchstone Medical Imaging Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Keller, TX.Shift: Monday - Friday (10:30am - 7pm)Benefits:We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program. You will...
-
Patient Service Representative
16 hours ago
Keller, United States US Radiology Specialists Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Keller, TX. Shift: Monday - Friday (10:30am - 7pm)Benefits: We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program. You will...
-
Patient Service Representative
3 hours ago
Keller, United States US Radiology Specialists Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Keller, TX. Shift: Monday - Friday (10:30am - 7pm)Benefits: We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program. You will...
![Baldwin Risk Partners](https://media.trabajo.org/img/noimg.jpg)
Custom Service Representative
2 months ago
The Customer Service Representative takes incoming calls and places outbound calls as necessary. Processes and replies to Customer Service emails as assigned by leadership. Takes payments for policies. Makes changes and endorsements to policies that may or may not require a license. May be placed on other product-focused teams.
Principal Responsibilities:
- Maintains a concern for timeliness and completeness when interacting with clients, brokers or insurance company partners to create a positive experience.
- Documents all activity in on-line client file to ensure quality and responsiveness.
- Personally, provides prompt, efficient, high-quality service to all clients.
- Resolves product or service problems by clarifying the customer's complaint and recommending the best solution to solve the problem.
- Attracts potential customers by answering product and service questions. Makes suggestions about other products and services based on client needs.
- Maintains a quality result by following established procedures and making recommendation for changes.
- Open, cancels and updates client policy information based on requests received.
- Provides system and procedure training to new colleagues and acts as subject-matter expert for colleagues.
- Continuously evaluates current processes for improvement and/or efficiency.
- Handles complex client escalations for colleagues ensuring client satisfaction and assists in managing the day-to-day operations.
- Minimum of 2 years of Customer Service experience and/or 1 year of Call Center experience
- Must have Personal Lines Insurance License or obtain it within 90 day
- The ability to learn appropriate firm software systems.
- The ability to learn insurance products and grow in product knowledge.
- The ability to apply knowledge and experience to explain products and/or policy to members in clear and relatable terms.
- Capable of multi-tasking and prioritizing workloads while adhering to deadlines.
- The ability to interact and communicate effectively in a team environment to share knowledge and manage workflows.
- Demonstrates the firm's behavioral tenets, exuding behavior that is aligned with the corporate culture.
- Fast paced, multi-tasking environment.
Important Notice:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons.
#LI-BM1
#LI-Hybrid
Click here for some insight into our culture