Customer Service Representative- MSI

1 week ago


Keller, United States Baldwin Risk Partners Full time

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products - from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property - delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.

The Customer Service Representative I will handle customer calls, emails, and payments, make policy changes, and endorsements that do not require a license. Good communication and attention to detail are necessary.

PRIMARY RESPONSIBILITIES:

  • Takes general incoming calls and places outbound calls as necessary.
  • Processes and replies to Customer Service emails as part of daily duties.
  • Takes payments for policies.
  • Makes changes and endorsements to policies that would not require a license.
KNOWLEDGE, SKILLS & ABILITIES:
  • Must obtain Property & Casualty Insurance License within 100 days
EDUCATION & EXPERIENCE:
  • 2 years of Customer Service experience and/or 1 year of Call Center experience
  • High School/GED


#LI-BM1

#LI-HYBRID

Click here for some insight into our culture

  • Keller, United States Millennial Specialty Insurance LLC Full time

    Millennial Specialty Insurance, LLC is one of the largest non-carrier-affiliated Managing General Agencies (MGAs) in the United States. Combining expert underwriting with industry-leading technology, MSI creates a superior insurance experience for carriers, distribution partners, and customers. MSI collaborates with insurance carriers to design and...


  • Keller, United States Vibrant Full time

    Bilingual Customer Service Representative - Millennial Specialty Insurance Locations: Keller, Texas, US Time Type: Full Time Posted On: Posted 5 Days Ago Job Requisition ID: JR106307 When Millennial Specialty Insurance (“MSI”) partnered with Baldwin Risk Partners in 2019, we were a single-product tech-enabled renters insurance platform with only 18...


  • Keller, United States Baldwin Risk Partners Full time

    When, Millennial Specialty Insurance ("MSI") partnered with Baldwin Risk Partners in 2019, we were a single-product tech-enabled renters insurance platform with only 18 colleagues. Today, MSI has grown to over 900 colleagues with more than 10 insurance products thru a combination of rapid organic growth and strategic, tech-enabled partnerships. Our goal is...


  • Keller, United States Millennial Specialty Insurance LLC Full time

    When, Millennial Specialty Insurance ("MSI") partnered with Baldwin Risk Partners in 2019, we were a single-product tech-enabled renters insurance platform with only 18 colleagues. Today, MSI has grown to over 900 colleagues with more than 10 insurance products thru a combination of rapid organic growth and strategic, tech-enabled partnerships. Our goal is...


  • Keller, Texas, United States Freddy's Frozen Custard and Steakburgers Full time

    About Freddy's Frozen Custard and SteakburgersFreddy's Frozen Custard and Steakburgers is a fast-casual restaurant chain that offers a unique blend of freshly prepared menu items, exceptional hospitality, and a fun work environment. As a member of our team, you will be part of a dynamic and growing company that values diversity, inclusion, and employee...


  • Keller, United States Handyman Connection Full time

    Handyman Connection Grapevine has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of - Grapevine is a locally owned and operated, well established Home Improvement Company dedicated to excellent...


  • Keller, United States City Of Keller Full time

    Job DescriptionJob DescriptionCustomer Service Representative IThe Keller Pointe is the premier recreation and family-friendly community center located in the heart of Keller. Come and work at a fun and dynamic facility that values hard work and energetic people! Customer Service Representative Job Requirements and Responsibilities:Greeting members, guests...


  • Keller, United States HAI, inc Full time $45,000 - $60,000

    Job DescriptionJob DescriptionThe Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Customer Success Representative, you must be proficient...


  • Keller, United States Baldwin Risk Partners Full time

    The Payment and Operations specialist handles internal print jobs and mails via USPS. Manages office supply inventory and orders. Checks the mail throughout the week and applies any payments to policies received in the mail. Manages the Chargebacks process. Other general administrative and office duties. Millennial Specialty Insurance, LLC is one of the...


  • Keller, Texas, United States Natural Grocers Full time

    About UsNatural Grocers is a health food store chain that is dedicated to providing high-quality products and exceptional customer service. We are committed to helping our customers achieve their health and wellness goals by offering a wide selection of natural and organic products, as well as expert advice from our knowledgeable staff.Job SummaryWe are...


  • Keller, Texas, United States Baldwin Risk Partners Full time

    About Baldwin Risk PartnersWe're a leading insurance solutions provider that thrives on solving complex challenges. Our team combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower our partners to meet customers' unique needs.Our MissionWe're passionate about crafting innovative solutions for the...


  • Keller, Texas, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional...


  • Keller, Texas, United States Sun Auto Tire and Service Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Service Advisor to join our team at Sun Auto Tire and Service. As a Sales and Service Advisor, you will be responsible for providing exceptional customer service, promoting our products and services, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Greet...


  • Keller, Texas, United States Omega Ventures Full time

    About the Role:We are seeking a highly skilled and motivated individual to join our sales team as a Financial Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service and financial guidance to our clients.Key Responsibilities:Provide personalized financial consulting services to clients,...


  • Keller, United States Envision Radiology Full time

    Envision Imaging of Keller is adding a Full Time Patient Service Representative to our team!Monday - Friday 9:30 AM - 6:00 PM | Position Pay Range: $16.00 - $19.30Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...


  • Keller, United States Envision Radiology Full time

    Envision Imaging of Keller is adding a Full Time Patient Service Representative to our team!Monday - Friday 2:00 PM - 10:30 PM | Position Pay Range: $16.00 - $19.30Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...

  • Sales Associate

    4 weeks ago


    Keller, United States Batteries Plus - Swart Care 826, LLC Full time

    Job DescriptionJob DescriptionWelcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. This fulltime Sales Associate position is a dream job for an outgoing, people-person, and forward-thinking individual. If...


  • Keller, United States Global Technical Talent Full time

    Phlebotomist Patient Services Representative Contract Duration 3 Months Onsite 7:30 AM - 4:30 PM CST Mon - Fri, Rotational Sat 8 AM-12 PM Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health...


  • Keller, United States US Radiology Specialists Full time

    Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Keller, TX.Shift: Monday - Friday (10:30am - 7pm)Benefits:We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program. You will...


  • Keller, United States Envision Radiology Full time

    Envision Imaging of Keller is adding a Full Time Patient Service Representative to our team! Monday - Friday 9:30 AM - 6:00 PM | Position Pay Range: $16.00 - $19.30Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...