Guest Services Associate II

2 weeks ago


Las Vegas, United States Wyndham Destinations Full time
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine:
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact:
  • Bring smiles to guests from around the world by providing warm welcomes.
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
  • Process cash and credit card transactions strictly following established procedures.
  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
  • Reserve and confirm reservations for individuals and/or groups.
  • Provide guests with room rate quotes.
  • Respond to guest inquiries and concerns as quickly and completely as possible.
What You'll Bring:
  • Professional appearance and a positive, can-do attitude.
  • Excellent communication skills with the ability to read, write and understand English.
  • Ability to solve problems with minimal supervision.
  • Basic math skills and knowledge of proper cash handling procedures.
  • Ability to multitask and work in a fast paced environment.
  • Strong attention to detail and organization skills.
  • Basic computer and office skills.
How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program


Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

Job Requisition: R-84397

  • Las Vegas, United States Marriott Vacations Worldwide Full time

    **JOB SUMMARY** Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to welcome our Owners...

  • Guest Services Associate

    Found in: Talent US C2 - 4 days ago


    Las Vegas, United States Marriott Vacations Worldwide Full time

    Descripción del empleo Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY...

  • Guest Service Associate

    Found in: Talent US C2 - 1 week ago


    Las Vegas, United States Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Service Agent

    Found in: beBee S US - 1 week ago


    Las Vegas, United States Waldorf Astoria Las Vegas Full time

    DescriptionA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Representative

    Found in: beBee S US - 3 weeks ago


    Las Vegas, United States Residence Inn Las Vegas Convention Center Full time

    Job Number 24060150Job Category Rooms & Guest Services OperationsLocation Residence Inn Las Vegas Convention Center, 3225 Paradise Road, Las Vegas, Nevada, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome To Our FamilyAs a world-class leader in the travel industry, there’s no better place to...


  • Las Vegas, United States Maverick Helicopters, Inc Full time

    Job DescriptionJob DescriptionFull Time PositionsSchedule Varies$14.00 an hour plus commission on direct bookingsPOSITION SUMMARY The primary duties of the guest service representative is to assist guests with the check-in process for their Helicopter tour, and accommodate guests in an attentive, courteous and friendly manner. ESSENTIAL FUNCTIONS Reasonable...

  • Guest Service Agent

    Found in: beBee jobs US - 1 week ago


    Las Vegas, Nevada, United States Waldorf Astoria Las Vegas Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...


  • Las Vegas, United States Tuscany Suites and Casino Full time

    Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent...


  • Las Vegas, United States Tuscany Suites and Casino Full time

    Job DescriptionJob DescriptionLocated just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service...

  • Guest Services Representative

    Found in: beBee jobs US - 1 week ago


    Las Vegas, Nevada, United States MGM Resorts International Full time

    Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.PRIMARY PURPOSE: As a Guest Services Representative, you will set the stage for the guest experience with your welcoming smile and service. By understanding their unique stories and...

  • Guest Service Representative

    Found in: beBee jobs US - 3 weeks ago


    Las Vegas, Nevada, United States Residence Inn Las Vegas Convention Center Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Las Vegas Convention Center, 3225 Paradise Road, Las Vegas, Nevada, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome To Our FamilyAs a world-class leader in the travel industry, there's no better place to make your...


  • Las Vegas, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 3225 Paradise Road [Front Desk Agent / Concierge] As a Guest Service Representative at Residence Inn by Marriott, you'll: Greet and welcome guests; Check-in and check-out guests efficiently; Provide exceptional customer service; Handle guest inquiries and complaints professionally; Assist with reservations and room assignments;...

  • Guest Service Rep.

    2 weeks ago


    Las Vegas, United States Flamingo Paradise LLC Full time

    Job DescriptionJob Description$1,000 RETENTION BONUS!ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for completing transactions such as: registering hotel guests and assigning rooms, guests and player account maintenance, signing up new members, coupon redemption, awarding comps, and describing benefits of membership to qualified members.Greet all guests...

  • Guest Services Supervisor

    Found in: beBee jobs US - 3 weeks ago


    Las Vegas, Nevada, United States MGM Resorts International Full time

    PRIMARY PURPOSE:This position is responsible for oversight of our front-of-house team working in one of our world-renowned venues.PRINCIPAL DUTIES AND RESPONSIBILITIES:Assist Manager with basic floor duties of management, pre-event briefings with event staff in accordance with direction and information from department leadership, schedule staff based on...


  • Las Vegas, United States Tuscany Suites and Casino Full time

    Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent...

  • Guest Service Attendant

    Found in: Talent US C2 - 2 weeks ago


    Las Vegas, United States Flamingo LV Full time

    JOB SUMMARY: As a Guests Services Agent you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of the hotel. In addition ensuring every arrival is prepared for from having the room ready and inspected, amenity and all corresponding notes and gifts are sent, any packages for the guest are delivered to...

  • Guest Room Attendant

    3 weeks ago


    Las Vegas, United States Golden Nugget Hotels & Casinos Full time

    Overview: Guest Room Attendant Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests. Responsibilities: Clean guest rooms according to department guidelines and high standards. Ensure all room amenities are stocked and displayed in...

  • Guest Room Attendant

    2 weeks ago


    Las Vegas, United States Golden Nugget Hotels & Casinos Full time

    Overview: Guest Room Attendant Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests. Responsibilities: Clean guest rooms according to department guidelines and high standards. Ensure all room amenities are stocked and displayed in...

  • Guest Experience Expert

    Found in: beBee jobs US - 2 days ago


    Las Vegas, Nevada, United States Residence Inn Las Vegas Hughes Center Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Las Vegas Hughes Center, 370 Hughes Center Drive, Las Vegas, Nevada, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want...


  • Las Vegas, United States LOL Kids Club II LLC Full time

    Job DescriptionJob DescriptionSalary: $12 per hourJOB DESCRIPTIONSummary/Objective The House Management  position performs custodial work with in our facility areas and other building interiors.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Sweeps, vacuums, mops, scrubs,...