Guest Experience Expert

3 weeks ago


Las Vegas, Nevada, United States Residence Inn Las Vegas Hughes Center Full time
Job Number
Job Category Rooms & Guest Services Operations
Location Residence Inn Las Vegas Hughes Center, 370 Hughes Center Drive, Las Vegas, Nevada, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.

Source: Hospitality Online



  • Las Vegas, Nevada, United States Residence Inn Las Vegas Convention Center Full time

    Job Number Job Category Housekeeping & LaundryLocation Residence Inn Las Vegas Convention Center, 3225 Paradise Road, Las Vegas, Nevada, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build...

  • Guest Service Agent

    4 weeks ago


    Las Vegas, Nevada, United States Waldorf Astoria Las Vegas Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.PRIMARY PURPOSE: As a Guest Services Representative, you will set the stage for the guest experience with your welcoming smile and service. By understanding their unique stories and...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences. You will operate with a large focus on culture by...

  • Custodian

    1 month ago


    Las Vegas, Nevada, United States Fremont Street Experience Full time

    Position Title: CustodianLocation: LAS VEGAS, NVPosition Type: Full TimeEducation Level: NoneShift: AnyJob Category: OtherDescription: SUMMARY: Maintains clean and orderly appearance of assigned section within the mall area and provides informational assistance to guests by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES BUT NOT...

  • SEO Expert

    1 month ago


    Las Vegas, Nevada, United States Tawk Full time

    Company DescriptionWe're an international group of performance marketing specialists living all over the globe. We know growth marketing inside and out, and we'll lean on that expertise to help your business reach its true revenue potential. And we are looking for SEO EXPERT to join our TeamQualificationsMust be able to use excel incredibly well, Microsoft...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    PRIMARY PURPOSE:This position is responsible for oversight of our front-of-house team working in one of our world-renowned venues.PRINCIPAL DUTIES AND RESPONSIBILITIES:Assist Manager with basic floor duties of management, pre-event briefings with event staff in accordance with direction and information from department leadership, schedule staff based on...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    ​Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.PRIMARY PURPOSE:As a Guest Relations Specialist, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you...

  • Facilities Engineer

    1 week ago


    Las Vegas, Nevada, United States Fremont Street Experience Full time

    Position Title: Facilities EngineerLocation: LAS VEGAS, NVPosition Type: Full TimeEducation Level: Not SpecifiedShift: DayJob Category: FacilitiesDescription: SUMMARY : The Facilities Engineer is responsible for maintaining and providing essential engineering support, repair and upkeep of the Fremont Street Experience property. This position is...


  • Las Vegas, Nevada, United States Howard Hughes Full time

    The Las Vegas Aviators have the proud distinction of being the longest enduring franchise in the history of professional sports in the state of Nevada. The Aviators are the triple-A affiliate of the Oakland Athletics. The Aviators home games are played at the Las Vegas Ballpark in the master planned community, Summerlin, Nevada, Las Vegas.ABOUT THE ROLE:As a...


  • Las Vegas, Nevada, United States Target Full time

    Working at Target means the opportunity to help all families discover the joy of everyday life.Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play.We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team.ALL ABOUT GENERAL MERCHANDISE...

  • Automotive Mechanic

    4 weeks ago


    Las Vegas, Nevada, United States Fremont Street Experience Full time

    Position Title: Automotive MechanicLocation: LAS VEGAS, NVPosition Type: Full TimeEducation Level: Not SpecifiedShift: DayJob Category: FacilitiesDescription: SUMMARY: This position is responsible for supporting the Director of Mall Operations and Facilities Engineer with facility projects, repairing company equipment. Must have knowledge in forklift and...


  • Las Vegas, Nevada, United States Fremont Street Experience Full time

    Position Title: Patrol Security OfficerLocation: LAS VEGAS, NVPosition Type: Full TimeEducation Level: NoneShift: AnyJob Category: OtherDescription: SUMMARY: Patrol Security Officers provide protection from any element or factor which may jeopardize the welfare, security and safety of employees, guests or customers and their personal property and the...


  • Las Vegas, Nevada, United States Westin Las Vegas Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...

  • Usher - Bellagio

    1 month ago


    Las Vegas, Nevada, United States MGM Resorts International Full time

    It is the primary responsibility of the Bellagio Theatre Usher to be engaged in all aspects of excellent guest service, guest safety, and ticketed assigned seating to all guests attending a performance in the O Theatre.PRIMARY PURPOSE: It is the primary purpose of the Usher to greet and engage with guests before, during and after the show, direct guests to...

  • Personal Concierge

    3 days ago


    Las Vegas, Nevada, United States Hilton Full time

    As a Personal Concierge - Sports, you would be responsible for greeting and registering guests,checking guests out of the hotel, and delivering personalized assistance to the hotel's guests from the Sports market in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for...

  • Bell Person

    1 month ago


    Las Vegas, Nevada, United States MGM Resorts International Full time

    PRIMARY PURPOSE:As a Bell Person, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.PRINCIPAL DUTIES AND RESPONSIBILITIES: Smile and greet, warmly interact...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    PRIMARY PURPOSE:As a showroom Gatekeeper you will be setting the stage from the moment our guests enter the lobby until the time they leave. Gatekeepers are a vital link in creating an outstanding theatrical experience our guests have come to expect. We are looking for those shinning stars who greet our guests with a smile, hear the guests needs and will go...

  • Valet Attendant

    3 days ago


    Las Vegas, Nevada, United States Hilton Full time

    A Valet Parking Attendant is responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Valet Parking Attendant, you would be responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver...

  • Valet Attendant

    3 days ago


    Las Vegas, Nevada, United States Waldorf Astoria Las Vegas Full time

    A Valet Parking Attendant is responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Valet Parking Attendant, you would be responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver...