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Administrative Front Desk Receptionist Bedford TX

2 months ago

Bedford, United States DFW Healthcare MSO Full time

Administrative Front Desk/Medical Assistant - Bedford Texas

Company Summary

IntraCare Health Center (DFW Healthcare MSO) provides services to multiple healthcare organizations in the greater Dallas-Ft. Worth area. Led by an exceptional leadership team, the company has delivered a decade of solid performance and service excellence in value-based care, clinic operations, and lab services.

IntraCare is an exceptional place to work We are culturally driven to be inclusive and respectful of all opinions. We encourage diversity in thought and approach, and we welcome healthy debate. We hire partners who add to our IntraCare family versus workers. We empower our employees and help them to achieve their personal best. This uncompromising dedication to team culture and individual development is key to our success.

Job Description: Medical Assistant

The Medical Assistant will support the day-to-day operations at their assigned IntraCare clinic. They will provide administrative support to the clinic as well as ensuring high-quality customer service to our patients. The Medical Assistant will be cross trained on both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing.

The Medical Assistant will report to the Area Administrator and/or clinic office manager and will receive clinical direction and oversight from the Nurse Practitioner and/or Physician. This individual will be an intricate part of the clinical operations, which aims in achieving the highest level of customer satisfaction for our patients.

Key Responsibilities:

  • Answer inquiries of patients, including assisting patients in accessing other services offered by the clinic
  • Prepares exam rooms for patient care, and facilitating the use of diagnostic equipment
  • Measures, collects and records patient's vital signs and prepares patients for examinations and tests, procedures and x-rays
  • Performs routine patient testing, acquires and processes electrocardiograms, and collects and processes blood specimens and urine samples
  • Manage electronic patient files
  • Accurately update and maintain patients' health records
  • Communicate test results to patients when directed by physicians or nursing professionals
  • Front office duties such as, but not limited to:
    • Greeting patients, guests and business representatives as they enter the clinic and determine their reason for visit
    • Gather identification documents and complete patient registration process, including data entry
    • Complete patient check-in and check-out processes
    • Schedule and coordinate patient appointments
    • Complete payment transactions, including collection of payment
    • Complete insurance verification and eligibility, assist the billing department with processing claims
    • On occasion, complete pre-cert and authorization when necessary
  • Other duties as assigned

Required Skills and Abilities:

  • Advanced use of medical terminology
  • Excellent written and verbal communication skills
  • Ability to multi-task and meet deadlines
  • Proficient computer skills
  • Excellent organizational and time management skills
  • Strong attention to detail
  • Strong character and integrity
  • Maintain high level of professionalism
  • Bilingual, preferred

Education & Experience:

  • Active Medical Assistant Certification required
  • Active BLS CPR Certification required
  • High School Diploma or GED required
  • Previous work in a medical office, clinic, or physician practice, 2+ years preferred

Physical Requirements:

  • Requires light to medium lifting, up to 50 pounds
  • Ability to travel to various clinic sites, required
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to access and navigate each department and clinic site
  • Must have access to reliable transportation and the ability to commute to the clinic location

Position Details:

  • Employment Type: Full-Time, Hourly
  • Willing to travel to other locations
  • Bi-weekly compensation
  • Eligible for benefits