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Director of Operations

4 months ago

Bronx, United States Essen Medical Associates Full time

Overview:
At Essen Health Care, we care for that 

 

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. 

 

Essen Health Care is the place Where Care Comes Together We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today

Job Summary:
Job Summary: The Director of Health Operations should have experience in Health Home programs, community-based healthcare, supportive housing, or other team-based models. The Director of Health Operations will play a key role in implementing best practices in community health, achieving quality outcome metrics, and ensuring that we are achieving key productivity metrics for our members.

Responsibilities:
Strategize and implement business strategies, plans, and creates policy to achieve medical offices goal

Establish comprehensive goals for driving organizational vision, operation strategy, performance, and growth

Analyze the trend to enter new areas and scale the health care business and operations

Work with COO and CEO, and clinical leadership to develop goals and strategies to increase the covered lives

Develop and implement business plans into tactical action items, ensuring all policies and procedures are followed

Delegate tasks to meet goals and objective; build accountability for and measuring performance and developing contingency plan accordingly

Manage budget ensuing spending within the budget allocation

Monitor and control expenditures and provide input and direction to the budget planning process demonstrating comprehensive financial acumen

Qualifications:
Master's Degree in Social Work, Mental Health Counseling, Public Administration, Public Health, or a related field, LCSW or LMSW strongly preferred

Background in Health Home or other related Medicaid Services for Care Coordination

Management experience and start up experience (building from ground up)

At least 5 years of management experience in Health Care or Social work field

Experience managing diverse teams

Knowledgeable about key competencies in complex care, including trauma-informed approaches, best practices in mental health, addiction, and homelessness

Knowledge about the Social Service system in NYC

Ability to work well with individuals from different disciplines and across diverse teams

Demonstrated experience in leading teams

Knowledge of NYS Department of Mental Health guidelines

Computer experience with word, excel

Equal Opportunity Employer:
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.