Current jobs related to Service Consultant - Boca Raton - The Watches of Switzerland Group
-
Sales Consultant for Phone Services
3 days ago
Boca Raton, Florida, United States Luxe Full timeJob OverviewWe are looking for enthusiastic sales consultants (both closers and fronters) who are driven and eager to excel in a dynamic sales atmosphere. This role offers a structured schedule with competitive compensation, including SALES INCENTIVES.Our organization provides comprehensive training, ensuring that even those without prior experience in this...
-
Director, Professional Services Consultancy
3 months ago
Boca Raton, United States CSL Full timeThe Opportunity: Reporting to the Global Head Professional Services & Plasma Sourcing, as the Director, Professional Services Consultancy, you will be responsible for the development and execution of sourcing strategies for Professional Services Consulting with an annual value of $600M across HR, Corporate Finance, Business, and Transformational...
-
Client Services Consultant, Nonprofit Recruiting
2 months ago
Boca Raton, United States BridgePoint Associates Full timeClient Services Consultant, Nonprofit RecruitingLocation: Fully Remote (EST or CST); flexible hours Compensation: This is a 1099, commission-only position with terrific earning potential. BridgePoint Associates, a recruiting firm with a national reach, is searching for Client Services Consultants to expand its business development efforts. We are seeking...
-
Head of Professional Services Consulting
1 week ago
Boca Raton, Florida, United States CSL Full timePosition Overview:The Director of Professional Services Consultancy is responsible for steering strategic initiatives aimed at optimizing procurement processes and enhancing supplier relationships.Key Responsibilities:Formulate and execute comprehensive action plans for critical categories to minimize costs and mitigate risks.Engage with various business...
-
Head of Professional Services Consulting
1 week ago
Boca Raton, Florida, United States CSL Full timePosition Overview:The Director of Professional Services Consultancy is responsible for spearheading the development and execution of strategic initiatives aimed at optimizing key categories, thereby minimizing total ownership costs and associated risks.Key Responsibilities:Formulate and implement comprehensive action plans to enhance efficiency and...
-
Financial Services Consultant
1 week ago
Boca Raton, Florida, United States Citibank Full timePosition Overview: The Universal Banker plays a crucial role in delivering outstanding service to both internal and external clients while collaborating with the Branch team. The primary goal is to efficiently manage all service transactions (such as deposits, payments, address modifications, card replacements, and dispute resolutions) and sales activities...
-
Taxation Senior Consultant
1 week ago
Boca Raton, Florida, United States The Execu|Search Group Full timeA leading professional services organization is seeking a qualified individual to join their team as a Taxation Senior Consultant. In this capacity, the Taxation Senior Consultant will play a pivotal role in guiding clients through the complexities of tax regulations and their implications on business strategies. Key Responsibilities The Taxation Senior...
-
Wealth Management Consultant
1 week ago
Boca Raton, Florida, United States Jobot Full timeREMOTE: Wealth Management Consultant/Competitive Salary/BONUSThis Jobot Job is hosted by: Evan FlynnAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $95,000 - $150,000 per yearA bit about us:Our organization is a comprehensive financial services firm that delivers a wide array of solutions designed to address...
-
Retail Sales Consultant
3 days ago
Boca Raton, Florida, United States 1800lighting Full timePosition: Retail Sales Consultant Job Type: Full-time Join the team at 1800lighting, a leader in the lighting industry, dedicated to providing exceptional service and a diverse selection of lighting products. We are seeking a passionate and motivated Lighting Sales Specialist to enhance our customer experience. Key Responsibilities: Engage with a variety of...
-
Tax Senior Consultant
1 week ago
Boca Raton, Florida, United States Jobot Full timeImmediate Opportunity AvailableThis position is hosted by Jobot.About the Firm:This organization is consistently acknowledged as one of the top accounting firms in the nation, recognized as a Best Place to Work in New York City and New York State, as well as a Best Accounting Firm to Work For across the country. They offer a comprehensive suite of assurance,...
-
Retail Sales Consultant
2 months ago
Boca Raton, United States AlienVault Full timeJob Overview Job Description:It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips -...
-
Retail Sales Consultant
2 weeks ago
Boca Raton, United States AT&T Full timeJob Description: It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the...
-
Leasing Consultant
3 weeks ago
Boca Raton, United States Grand Peaks Property Full timeJob DescriptionJob DescriptionThe Leasing Consultant is the primary property sales representative and resident customer service liaison. Additional responsibilities include but are not limited to:Greet customers, offer refreshments, sell property benefits, request deposit and perform all leasing functions.Responsible for answering phone as 1st line of...
-
Leasing Consultant
1 month ago
Boca Raton, United States Grand Peaks Property Full timeJob DescriptionJob DescriptionThe Leasing Consultant is the primary property sales representative and resident customer service liaison. Additional responsibilities include but are not limited to:Greet customers, offer refreshments, sell property benefits, request deposit and perform all leasing functions.Responsible for answering phone as 1st line of...
-
Senior Business Operations Consultant
1 week ago
Boca Raton, Florida, United States American Management Services, Inc Full timePosition: Senior Business Operations ConsultantCompany: American Management Services - Where Your Expertise Drives Business SuccessCompensation: Annual earnings ranging from $150,000 to $250,000, complemented by an uncapped commission structure.Location: Opportunities available nationwide with significant travel requirements.About Us:American Management...
-
Medicare Insurance Sales Consultant
1 week ago
Boca Raton, Florida, United States Reliant Health Plans Full timeJob OverviewPosition Summary: We are in search of enthusiastic and committed Medicare Insurance Sales Consultants to become part of our team. In this position, you will guide clients in choosing and enrolling in Medicare plans that align with their specific requirements. Your role will involve providing tailored consultations, showcasing plan alternatives,...
-
Senior Tax Consultant
1 week ago
Boca Raton, Florida, United States Jobot Full timeImmediate Opportunity AvailableThis position is hosted by Jobot.Are you the right candidate? You can easily express your interest by clicking the "Apply Now" button and submitting your resume.Salary Range: $140,000 - $180,000 annuallyAbout Our Firm:Our client is frequently acknowledged as one of the top accounting firms nationwide, recognized as a Best Place...
-
Retail Sales Consultant
4 weeks ago
Boca Raton, United States AT&T Full time**Job Description:** Its time to take your sales career to the next level. Every day youll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&Ts full suite of products at your fingertips the latest...
-
Fashion Consultant
1 week ago
Boca Raton, Florida, United States South Lunar, Inc. Full timeABOUT USSouth Moon Under began as a modest surf shop in 1968 and has transformed into a premier shopping destination for the effortlessly stylish individual, featuring locations in both quaint communities and bustling urban centers.At South Moon Under, we are committed to empowering individuals to aspire high, embrace opportunities, and achieve outstanding...
-
Junior Sales Consultant
1 week ago
Boca Raton, Florida, United States Infinity Managment Group Full timePosition Overview:As a Junior Sales Consultant, you will engage with key decision-makers to promote innovative solutions from a leading technology firm. Key Responsibilities:- Identify and cultivate new customer relationships to expand our business network.- Deliver compelling product demonstrations that showcase benefits and efficiencies.- Foster and...
![The Watches of Switzerland Group](https://media.trabajo.org/img/noimg.jpg)
Service Consultant
2 months ago
The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department.
Responsibilities
Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services.
Provide an exceptional client service experience by exceeding client expectations.
Obtain a firm understanding all watch functions and ability to teach others when necessary.
Measuring wrist sizes, changing straps and sizing bracelets.
Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue.
Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis.
Client outreach/follow up to ensure satisfaction of services and to promote further business.
Maintain organization of Aftercare area and toolkits as well as spare parts catalogue.
Monthly audit of repair tools.
Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients.
Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs.
Ensure a cohesive working relationship between Aftercare and other departments/boutiques
Ensure a strong and collaborative relationship with the Service Centers.
Respond to client queries by telephone or email within the agreed upon timeframe.
Oversee the client repairs process from beginning to end.
Handle and resolve client complaints with a sense of urgency.
Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department.
Assist the manager with general fulfilment duties.
Represent company and brand values.
Attend departmental meetings, represent the brand at interna external meetings and or trainings.
Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times.
Implement the Equal Opportunities policy into your daily activities whenever possible.
Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives.
Work in accordance with IT policies and to ensure all new systems and data are secure.
Other projects or tasks as assigned.
Knowledge and Skills
Preferred Experience
• Experience with luxury watches.
• Technical knowledge of timepieces and ability to change or size straps/bracelets
• Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security.
Required Skills
• Ability to manage and deliver operating costs, identifying suitable efficiency improvements.
• Excellent project, planning, change and time management capabilities.
• Exceptional communication and interpersonal skills.
• IT literate.
• Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KIPs are delivered.
• Results focused, understanding what is important to the business and to the client.
• Flexible/Adaptable to change.
Physical Requirements
Required to stand up for long periods of time
Ability to travel when required
Working Conditions and Environment
Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends
Create an alert subscription based on this vacancy
#J-18808-Ljbffr