Customer Experience Representative
3 weeks ago
Overview The responsibilities include providing a high level of customer service by assisting both internal and external customers, supporting their branch and rental needs. This specific position will be working in the Call Center, communicatingprimarily through email. The CXR will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch. Qualified candidates must demonstrate honesty and integrity and remain committed to excellent performance while being driven and self motivated and supports diversity and contributes to an inclusive work environment. The pay for this position starts at $21.46 / hour with the potential to make up to $31.46 / hour ($21.46 / hour plus shift differentials and monthly bonus opportunities). Average monthly commission bonuses range from $300 to $1400. This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128. We offer: Paid time off Consistent full time 40 hour per week schedule Employee discount Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedule Available is: Tuesday-Saturday: 9:00am-6:00pm Responsibilities Answer incoming customer inquiries via email for all three brands (Enterprise, National, and Alamo) Responsible for logging and organizingitems in the Lost and Found Provide daily follow up with QSPs. Responsible for working with customers with overdue rentals. Provide assistance with Incomplete Rentals and Returns Perform miscellaneous and backup duties job-related duties as assigned. Seek to improve job performance through self-assessment, skill development, training and goal setting. Maintain a regular and reliable level of attendance and punctuality. Equal Opportunity Employer/Disability/Veterans Qualifications Must be at least 18 years of age Must have a High School Diploma or GED Must currently have a valid US driver's license Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must have at least 6 months of prior customer service experience Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future #J-18808-Ljbffr
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Customer Experience Representative
6 days ago
Boston, Massachusetts, United States Enterprise Holdings Full timeCustomer Experience Representative Job DescriptionAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers receive the highest level of service and satisfaction.Key Responsibilities:Provide friendly and efficient customer service,...
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Customer Experience Representative
5 days ago
Boston, Massachusetts, United States Runna Full timeCustomer Experience RepresentativeWe're seeking a highly skilled Customer Experience Representative to join our team at Runna. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our users, ensuring their satisfaction, and resolving any issues that may arise.Key Responsibilities:Respond to customer...
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Customer Experience Representative
4 weeks ago
Boston, Massachusetts, United States Enterprise Holdings Full timeCustomer Experience RepresentativeJoin Enterprise Holdings, the largest and fastest-growing privately owned automotive rental and leasing company in North America, as a Customer Experience Representative. In this role, you will provide exceptional customer service, ensuring a positive experience for all customers. Your responsibilities will include:Key...
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Customer Experience Representative
4 weeks ago
Boston, Massachusetts, United States Enterprise Mobility Inc Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Enterprise Mobility Inc. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and greet customers in a...
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Customer Experience Representative
3 weeks ago
Boston, Massachusetts, United States Saatva Full timeAbout SaatvaSaatva is a Direct-to-consumer luxury mattress and home furnishings brand that aims to provide every consumer with a great night's sleep. Our marketing mission is to answer every question a consumer might have about mattresses, sleep, and sleep health, ensuring that every consumer finds the right mattress for them.Job SummaryWe are seeking a...
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Customer Experience Representative
4 weeks ago
Boston, Massachusetts, United States Runna Full timeAbout RunnaWe're a fast-growing fitness startup building the #1 training platform for runners. Our mission is to help everyday runners become outstanding by providing world-class training, coaching, and community for everyone.Job DescriptionWe're seeking an enthusiastic Customer Experience individual to join our team on weekdays in a full-time capacity to...
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Customer Experience Representative
4 weeks ago
Boston, Massachusetts, United States Runna Full timeAbout RunnaWe're a fast-growing fitness startup dedicated to providing world-class training, coaching, and community for runners. Our mission is to help everyday runners become outstanding by offering a comprehensive training platform that syncs with their favorite fitness devices.Job DescriptionWe're seeking an enthusiastic Customer Experience individual to...
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Customer Experience Representative
5 months ago
Boston, United States Enterprise Holdings Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
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Patient Experience Representative
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a highly skilled and compassionate Patient Experience Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, coordinating patient encounters, and ensuring a smooth and efficient patient flow.Key ResponsibilitiesProvide...
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Patient Experience Representative II
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. This role is responsible for ensuring the best possible patient experience by monitoring clinic activity and providing positive and effective customer service.Key ResponsibilitiesProvide exceptional customer service to patients and...
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Patient Experience Representative
1 month ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a skilled Patient Experience Representative to join our team. As a key member of our Emergency Department, you will play a vital role in providing exceptional customer service and supporting administrative operations.Key ResponsibilitiesProvide positive and effective customer service to patients, families, and...
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Customer Experience Associate
1 week ago
Boston, United States Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
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Patient Experience Representative II
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. This is a unique opportunity to make a meaningful impact on the lives of our patients and families.Key ResponsibilitiesProvide exceptional customer service to patients and families, responding to routine inquiries and resolving...
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Customer Service Representative
3 months ago
Boston, United States Usadscenter Full time**Customer Service Representative** Boston 2015-08-20 Ad ID: 137928 Job Offer: Customer Service Jobs Region: Massachusetts City: Boston Local area: Norwood, MA Job name: Customer Service Representative Job location: Norwood, MA Job type: Temporary/Contract Job category: Call Center & Customer Service Salary: $14 - $16 Hourly We are seeking individuals...
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Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States Jobs for Humanity Full timeCustomer Service Representative **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at Jobs for Humanity. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, scheduling appointments, and providing accurate information...
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Customer Service Representative
2 weeks ago
Boston, Massachusetts, United States MTM Full time{"title": "Customer Service Representative", "description": "MTM Transit is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Representative, you will be the first point of contact for our customers, providing guidance, information, and support throughout their...
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Patient Experience Representative
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our clinical support team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key ResponsibilitiesProvide positive and effective customer...
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Customer Service Representative
1 month ago
Boston, Massachusetts, United States Pollo Campero Full time{"title": "Customer Service Representative", "content": "Job SummaryAt Pollo Campero, we are seeking a Customer Service Representative to join our Front of House Team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and supporting the overall success of our...
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Customer Experience Representative
1 month ago
East Boston, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
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Customer Service Representative
1 month ago
Boston, Massachusetts, United States Titan Technologies Full timeCustomer Service Representative for Inside SalesWe are a medium-sized, family-owned manufacturer seeking a full-time Sales Representative for Inside Sales. As a colleague in inside sales, you will be the first point of contact for our B2B customers.Responsibilities:Provide consulting and support for our existing customers in the retail industry via phone or...