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![Step UP for Students](https://media.trabajo.org/img/noimg.jpg)
Manager, Executive Support to CHRO
2 months ago
Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children with an emphasis on families who lack the information and financial resources to access these options. By pursuing this mission, we help public education fulfill the promise of equal opportunity.
Position Overview
The Executive Support Manager to the Chief Human Resources Officer (CHRO) embodies professionalism, discretion, confidentiality, and collaboration. Acting as the focal point for the CHRO, this role provides analytical and specialized support for various duties and tasks, including day-to-day coordination of the CHRO’s busy schedule. Key responsibilities include maintaining the CHRO's calendar, prioritizing critical activities, organizing meetings and special events across multiple time zones, crafting professional correspondence, and ensuring exceptional service to internal and external stakeholders.
Working independently and in collaboration with the CHRO, the Executive Support Manager offers support, professional direction, guidance, and logistical oversight. Additionally, the Executive Support Manager supports and leads critical projects in partnership with other HR leadership team members. This includes project planning, scheduling, defining tasks, developing milestones, tracking deadlines, creating visuals and reporting conclusions.
This role serves as a trusted integrator and interface between the CHRO and internal and external stakeholders, providing proactive administrative support, and planning, organizing, and prioritizing projects and events as they arise. This role entails drafting, editing, and disseminating confidential and time-sensitive materials and communications.
Essential Functions
Provide high-level executive support to the CHRO, anticipating and addressing challenges, and managing/rescheduling priorities effectively and proactively
Schedule meetings, prepare logistics, coordinate material preparation and distribution, and document meeting minutes
Develop comprehensive project plans, including defining tasks, milestones, and deadlines
Create Gantt charts or use other tools to track and visualize project timelines
Maintain and update HR strategic trackers by collecting information across all HR teams
Assist in preparing the annual budget for the Human Resources Division
Prepare polished executive presentations using PowerPoint and similar applications
Research and provide recommendations on special projects and assignments that would provide solutions to existing challenges and proactively address the foreseeable
Maintain strict confidentiality of sensitive information, handling it with the utmost discretion and professionalism
Establish and maintain complex digital filing system
Proofread complex HR documents; edit reports, proposals, and presentations for the CHRO
Consult with the Employee Communications team on strategic communications and internal relations
Manage CHRO travel arrangements, itineraries, and background materials
Participate in executive and team meetings, document key points, and ensure the communication and completion of action items
Maintain CHRO expenses and submit expense reports monthly
Identify process improvement opportunities and recommend solutions
Assist in developing and managing HR KPI dashboard and tracking
Manage life event tracking and recognition for employees across the organization
Provide leadership and support for office personnel as needed
Performs other duties and special projects as assigned
Minimum Qualifications
Bachelor's degree in human resources, business, or a related field, or equivalent level of experience
Five (5) or more years of executive support experience, including supporting C-suite executives, or equivalent combination of education and experience
Experience in human resources and project management
Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and similar tools for productivity
Proven understanding of administrative operations, procedures, technology and systems
Ability to interact professionally and diplomatically with confidential and sensitive situations
General knowledge of human resources policies and procedures
Ability to work independently, conduct research, prioritize responsibilities, solve problems, and manage deadlines effectively
Strong ability to build and maintain relationships across all levels of business
Commitment to the mission and values of Step Up For Students
Knowledge, Skills, and Abilities:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Discretion and integrity when handling confidential information
Ability to work independently and as part of a team
Core Values
Step Up For Students believes strongly in two key core values to carry out their mission of “Empowering families to pursue and engage in the most appropriate learning options for their children”:
Everyone is an asset.
Every event is an improvement opportunity.
To maintain a positive and effective organizational culture, employees are expected to demonstrate these two core values in their everyday work.
Physical Demands
Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
Some out-of-area and overnight travel is expected.
Must be able to lift up to fifteen (15) pounds.
Frequent use of office machines to include telephone, computer, and printer.
Work Environment
This position is remote with some out-of-area travel.
Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.
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