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Manager, Executive Support to CHRO

2 months ago

Tallahassee, United States Step UP for Students Full time

Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children with an emphasis on families who lack the information and financial resources to access these options. By pursuing this mission, we help public education fulfill the promise of equal opportunity.

Position Overview

The Executive Support Manager to the Chief Human Resources Officer (CHRO) embodies professionalism, discretion, confidentiality, and collaboration. Acting as the focal point for the CHRO, this role provides analytical and specialized support for various duties and tasks, including day-to-day coordination of the CHRO’s busy schedule. Key responsibilities include maintaining the CHRO's calendar, prioritizing critical activities, organizing meetings and special events across multiple time zones, crafting professional correspondence, and ensuring exceptional service to internal and external stakeholders.

Working independently and in collaboration with the CHRO, the Executive Support Manager offers support, professional direction, guidance, and logistical oversight. Additionally, the Executive Support Manager supports and leads critical projects in partnership with other HR leadership team members. This includes project planning, scheduling, defining tasks, developing milestones, tracking deadlines, creating visuals and reporting conclusions.

This role serves as a trusted integrator and interface between the CHRO and internal and external stakeholders, providing proactive administrative support, and planning, organizing, and prioritizing projects and events as they arise. This role entails drafting, editing, and disseminating confidential and time-sensitive materials and communications.

Essential Functions

Provide high-level executive support to the CHRO, anticipating and addressing challenges, and managing/rescheduling priorities effectively and proactively Schedule meetings, prepare logistics, coordinate material preparation and distribution, and document meeting minutes Develop comprehensive project plans, including defining tasks, milestones, and deadlines Create Gantt charts or use other tools to track and visualize project timelines Maintain and update HR strategic trackers by collecting information across all HR teams Assist in preparing the annual budget for the Human Resources Division Prepare polished executive presentations using PowerPoint and similar applications Research and provide recommendations on special projects and assignments that would provide solutions to existing challenges and proactively address the foreseeable Maintain strict confidentiality of sensitive information, handling it with the utmost discretion and professionalism Establish and maintain complex digital filing system Proofread complex HR documents; edit reports, proposals, and presentations for the CHRO Consult with the Employee Communications team on strategic communications and internal relations Manage CHRO travel arrangements, itineraries, and background materials Participate in executive and team meetings, document key points, and ensure the communication and completion of action items Maintain CHRO expenses and submit expense reports monthly Identify process improvement opportunities and recommend solutions Assist in developing and managing HR KPI dashboard and tracking Manage life event tracking and recognition for employees across the organization Provide leadership and support for office personnel as needed Performs other duties and special projects as assigned Minimum Qualifications

Bachelor's degree in human resources, business, or a related field, or equivalent level of experience Five (5) or more years of executive support experience, including supporting C-suite executives, or equivalent combination of education and experience Experience in human resources and project management Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and similar tools for productivity Proven understanding of administrative operations, procedures, technology and systems Ability to interact professionally and diplomatically with confidential and sensitive situations General knowledge of human resources policies and procedures Ability to work independently, conduct research, prioritize responsibilities, solve problems, and manage deadlines effectively Strong ability to build and maintain relationships across all levels of business Commitment to the mission and values of Step Up For Students Knowledge, Skills, and Abilities: Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Discretion and integrity when handling confidential information Ability to work independently and as part of a team Core Values Step Up For Students believes strongly in two key core values to carry out their mission of “Empowering families to pursue and engage in the most appropriate learning options for their children”:

Everyone is an asset. Every event is an improvement opportunity.

To maintain a positive and effective organizational culture, employees are expected to demonstrate these two core values in their everyday work.

Physical Demands Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions. Some out-of-area and overnight travel is expected. Must be able to lift up to fifteen (15) pounds. Frequent use of office machines to include telephone, computer, and printer. Work Environment

This position is remote with some out-of-area travel.

Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace. #J-18808-Ljbffr