Human Resources Representative I
3 months ago
Education: Associate's Degree required.
Skills: Must have 2 years of experience in HR or 5 years of experience in Customer Service.
Job Summary
Responsible for providing consistent, high quality customer care, and service excellence to its customer base. Performs high-volume services through the HR Shared Services Center through standardized processes including administrative work, order fulfillment, and database transactions via telephone, web, facsimile, email or correspondence. Serves as an integral member of a team providing escalated Human Resources support to team members. Assists team members and managers with questions regarding Human Resources policies,practices, tools and processes. Records and tracks issues via the case management tool, tracking from initiation to resolution.
Essential Functions
•Responds to escalated inquiries into the Human Resources Service Center via telephone, website, or email utilizing all
available tools and resources.
•Utilizes procedures, policies, ERP, and other reference materials to assist in answering team member and manager inquiries
and resolving issues.
•Documents incoming calls using a case management tool to resolve issues within identified service level agreements.
Proactively escalates issues to Tier II and COE teams and HRIS team on the customer's behalf to ensure the service levels
are met.
•Upholds service level agreement metrics regarding commitments to problem resolution time frames. Abides by quality
guidelines when handling customer calls.
•Performs administrative, transactional and data/records management activities in support of Human Resources.
•Provides assistance on navigating internal resources on self-service and Human Resources technology tools.
-
Human Resources Assistant
3 weeks ago
Charlotte, United States Cedar Fair Full timeA Human Resource Assistant at Carowinds is responsible for providing administrative support to the Human Resources Department. This position is a seasonal hourly position. Some specific tasks that a Human Resource Assistant might be responsible for i Human Resource, Assistant
-
Human Services Coordinator
4 weeks ago
Charlotte, North Carolina, United States Resources for Human Development Full timeJob Title: Human Services CoordinatorAbout the Role:We are seeking a dedicated and compassionate Human Services Coordinator to join our team at Resources for Human Development. As a Human Services Coordinator, you will play a critical role in providing supportive services to individuals and families in need.About You:To be successful in this role, you should...
-
Human Services Coordinator
4 weeks ago
Charlotte, North Carolina, United States Resources for Human Development Full timeJob Title: Human Services CoordinatorWe are seeking a highly motivated and experienced Human Services Coordinator to join our team at Resources for Human Development. The successful candidate will be responsible for providing community-based services to individuals, focusing on education, connection with resources, and achievement of recovery plan...
-
Human Resource Assistant I
2 months ago
charlotte, United States Tandym Group Full timeA communications company in North Carolina is looking for two new HR Assistants to join their growing team.Responsibilities:Assist department in carrying out various human resources programs and procedures for all company employees.Review, process, and triage inbound communications through standard mail, email, voicemail, and service requests to appropriate...
-
Human Resource Assistant I
2 months ago
Charlotte, United States Tandym Group Full timeA communications company in North Carolina is looking for two new HR Assistants to join their growing team.Responsibilities:Assist department in carrying out various human resources programs and procedures for all company employees.Review, process, and triage inbound communications through standard mail, email, voicemail, and service requests to appropriate...
-
Human Resource Assistant I
2 months ago
charlotte, United States Tandym Group Full timeA communications company in North Carolina is looking for two new HR Assistants to join their growing team.Responsibilities:Assist department in carrying out various human resources programs and procedures for all company employees.Review, process, and triage inbound communications through standard mail, email, voicemail, and service requests to appropriate...
-
Human Resources Administrative Assistant
1 week ago
Charlotte, United States RemX Full timeHuman Resources Administrative AssistantLocation: Reidsville, NC (On-site) Compensation: Up to $25 per hour DOE, plus bonus potential POSITION PURPOSE: The primary purpose of the Human Resources (HR) Administrative Assistant position is to provide administrative support to the HR department through staff reporting, compliance, employee relations, and various...
-
Human Resources Call Center Representative
2 months ago
Charlotte, United States Beacon Hill Associates - Charlotte Full timeJob DescriptionJob DescriptionJob Description: Human Resources AssistantPosition Summary: We are seeking a detail-oriented and customer-focused Human Resources Assistant to support our HR department in executing various programs and procedures for all company employees. This role is essential for maintaining effective communication and workflow.Key...
-
Human Resources Generalist
3 weeks ago
Charlotte, United States Tidewater Staffing Solutions Full timeI have been retained to assist a client in Charlotte, NC, in filling an HR Generalist position. This opportunity is with a growing, family-owned manufacturing company that prides itself on being the preferred supplier to its customers by delivering superior quality, value, and service, all while maintaining a strong commitment to sustainability and...
-
Human Resources Specialist
1 month ago
Charlotte, United States TRC Talent Solutions Full timeHuman Resources SpecialistA prestigious law firm in South Charlotte is seeking a detail-oriented and dynamic Human Resources Specialist to join their team. This role involves close collaboration with the Human Resources Director, supporting various HR functions and contributing to the firm’s operational excellence. With exceptional benefits and a...
-
Human Resource Assistant
5 days ago
Charlotte, United States AppleOne Full timeJob DescriptionJob DescriptionJob Title: Human Resources Assistant (Temporary Contract) Location: Charlotte, NC (28269 Area) Pay Rate: $22 - $24/hour Job Description: We are seeking a motivated and detail-oriented Human Resources Assistant to join our team on a temporary contract basis. The ideal candidate will play a crucial role in supporting the HR...
-
Human Resource Manager
1 month ago
Charlotte, United States Vaco Full timeVaco is hiring for a Human Resources Manager opportunity in Charlotte NC. This is a direct hire position that is onsite. Key Responsibilities:Compliance with Multi-state Employment Laws and Company PoliciesEmployee Engagement and RetentionEmployee Performance and DevelopmentEmployee Relations and Conflict ResolutionBenefits and Leave Administration401(k)...
-
Human Resources Generalist
4 weeks ago
Charlotte, United States TRC Talent Solutions Full timeHuman Resource Generalist Prestigious Insurance company is seeking an HR Generalist for their team in Charlotte. You will be supporting an office with recruiting, benefits, and payroll, and other important Human Resource functions. This is a great opportunity to join a growing company that offers a Hybrid Schedule. Salary up to $110K plus great...
-
Senior Human Resources Generalist
4 weeks ago
Charlotte, United States Ferrovial Full timeAbout us: I-77 Mobility Partners LLC is financing, developing, designing, constructing, operating and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation. The tolled express lanes run adjacent to the general-purpose lanes on I-77 between uptown Charlotte and Mooresville....
-
Human Resources Coordinator
2 weeks ago
Charlotte, United States Marsh & McLennan Companies Full timeCompany:Description: JOB SUMMARY The Human Resources Coordinator provides first line support to employees and leaders. Provides timely and accurate assistance with HR related inquiries regarding HR policies and programs and provides Workday support. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be...
-
Human Resources Generalist
1 day ago
Charlotte, North Carolina, United States Diocese of Charlotte Full timeRequirementsBachelor's degree or 2-years of human resources experience in lieu of a Bachelor's degree.Minimum 1-year prior experience in a Human Resources department or 1-year employment with the Diocese of Charlotte.Prior experience supporting retirement and/or benefits functions in HR is preferred.Prior experience utilizing MS Excel for data manipulation...
-
Human Resources Coordinator
6 days ago
Charlotte, North Carolina, United States Equiliem Full timeJob Summary: Human Resources Coordinator - Payroll SpecialistAbout Us: At Equiliem, we're passionate about delivering exceptional services to our clients. We're seeking a skilled Human Resources Coordinator - Payroll Specialist to join our team. In this role, you will provide administrative support to our HR department, focusing on payroll operations.Key...
-
Human Resources Coordinator
2 months ago
Charlotte, United States Consulate Health Care Full timeHuman Resources | 21.00-25.00 per hour | Posted 23-Oct-2024 (EST) | Charlotte, NC, USA | Hourly | Wilora Lake Healthcare Center | Full Time **Looking for qualified Human Resources Coordinators (HRC) to join our team!** We are searching for a **Human Resources Coordinator** to join our community that is employee focused, a team builder, and excited about the...
-
Human Resources Manager
3 weeks ago
Charlotte, United States The Judge Group Full timeOur client is currently seeking a Human Resources Manager for one of their Charlotte NC plants. The HR Manager will develop, implement, and manage company policies and procedures. Manage all functional areas within responsibility to include employee relations, salary administration, payroll, benefits, training, and staffing. Keep plant management team...
-
Human Resources Administrator
2 months ago
Charlotte, United States Apex Systems Full timeLarge Telecommunications Client 4x onsite and 1 day a week remote in Charlotte, NC 6+ months, with potential to convert to direct hire On a W2 basis ONLY (no corp to corp or 1099) Pay: $12-$15hr W2 Shift: 11am-8pm Top Requirements: Customer service or HR experience Good written and verbal communication General understanding of computers Time management ...