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Director of Human Resources

2 months ago

Milwaukee, United States Marcus Hotels Full time
The Hilton Milwaukee City Center is seeking a strong replacement for our incumbent Director of Human Resources who is taking the next step in their long career with Marcus Hotels & Resorts. This professional will support the human capital needs of our historic convention hotel. As the Director of Human Resources, you will report to the Hotel's General Manager and directly oversee the Human Resource services provided for the Hilton City Center as well as our Milwaukee market shared Accounting, Sales and Reservations offices, totaling approximately 360 associates.

Connected to the newly expanded Baird Center the Hilton Milwaukee City Center is Milwaukee's largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride our self on continuous innovation through our approach to world-class service, upscale amenities and superior style.

What will you be doing?
• Oversee all areas of Human Resources administration. This includes but is not limited to associate relations, recruiting and onboarding, training and development, benefit administration, leave of absence, workers compensation, policy compliance, union relations, culture building, and community involvement.
• Directly oversee the Human Resources staff, which consists of a Human Resources Coordinator, Talent Acquisition Manager, and Assistant Director of Human Resources.
• Lead labor relationships with two (2) unions that includes but is not limited to contract negotiations, contract compliance, contract training, and grievances.
• Provide guidance on associate relations issues such as investigations, coaching/counseling, and policy enforcement.
• Recommend, evaluate and support Hilton and Marcus Hotels' brand training and development programs, as well as remain current with industry trends in order to make necessary enhancements.
• Facilitate annual goal setting, performance reviews, salary increases, and bonus payouts for all eligible associates.
• Develop annual budgets for salaried labor and HR operating expenses. Ensure expenses are forecasted correctly on a monthly basis.
• Act as a member of the Executive Committee. Understand how to best support operational departments by working closely with your peers.
• Serve as a strategic partner who helps develops high potential leaders and advocates for their progression.
• Champion associate recognition and service excellence programs such as employee of the month, celebrating positive guest surveys, encouraging cross-departmental appreciation, and continuing to elevate service standards.
• Ensure communication of and compliance with all policies, standards and practices, as well as federal, state and local legislation pertaining to employment law.
• Provide Human Resources generalist oversight related to compensation practices, benefit plans and administration, leave of absence administration, workers compensation administration, as well as safety and security compliance.

What should you bring to the role?
• Bachelor's Degree or equivalent in a related field
• 10 plus years of total HR experience, including responsibility for talent acquisition, associate relations, training and development, benefits administration, etc.
• 5 years or more of proven HR leadership experience, preferably in a hotel, resort or hospitality setting
• Strong interpersonal skills to interact positively with all levels of the organization
• Budget management experience highly preferred
• Familiarity with PeopleSoft (HRIS) and/or Taleo Enterprise (ATS) helpful
• Past Hilton brand experience would be ideal but not required

What's in it for you?
• Medical, dental, vision and life insurance offered after one month
• Company paid life insurance up to 1x annual salary
• Voluntary benefits such as pet insurance, accident insurance, and identify left insurance
• Participation in a matching 401k after one month - 100% match of first 3% contributed; 50% match of next 2% contributed with contributions occurring bi-weekly
• Annual bonus incentive based on personal and overall property performance
• Generous accrual of Paid Time Off (PTO)
• Discounted hotel rates for associate and their friends/family at Hilton branded and Marcus Hotels' properties
• Discounts on dinning, golfing, skiing, and spa locations within Marcus Hotels & Resorts
• Free downtown parking
• Free dry cleaning services for professional attire

Who we are:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee City Center is an Equal Opportunity Employer