Customer Service Representative

2 months ago


Ann Arbor, United States Cayman Chemical Company, Inc. Full time

** Customer Service Representative - Recent Science Graduate Opportunity**

**Job Category****:** Customer Service **Requisition Number****:** CUSTO001455 Showing 1 location **Job Details**

**Description**

Headquartered in Ann Arbor, Michigan, Cayman Chemical Company supplies scientists worldwide with the resources necessary for advancing human and animal health. We offer a vast product catalog that is constantly growing to meet the needs of our clients. Additionally, we provide service programs that include comprehensive solutions to drive clients projects to completion.

Our mission is to make research possible. That starts by employing a talented and highly qualified group of experts that develop the tools to support research scientists.

Currently, we are looking to add a **Customer Service Representative** (9:30 AM to 6:00 PM SHIFT) to the team. This position would be an ideal fit for a recent college graduate who has a science degree and is looking to start a career with an industry leader:

**Responsibilities and Duties:**

* Promptly handle incoming calls from current and prospective clients

* Maintain records of client history: Interactions, transactions, inquiries, complaints, comments and plans of action

* Process and bill orders received by phone, fax, email, website and mail

* Maintain weekly international shipments to assigned distributors

* Maintain accurate and detailed records and database entries

* Set up new customer prepay accounts

* Remain aware of product back orders and special orders

* Act as a liaison between various departments

* Observe safety, security and regulatory procedures

* Maintain compliance with all company policies, plans and procedures

**Requirements:**

* Education Associates Degree preferred

* Dependable and punctual

* Communicate clearly and effectively

* Ability to prioritize tasks, be organized and pay attention to detail

* Ability to work independently

* Strong computer skills

* Positive attitude, willingness to learn, assist in other duties as assigned

**What we Provide:**

* Competitive compensation

* Medical, dental and vision insurance

* Generous paid time-off (**4 weeks**) for vacations, sick and/or personal reasons

* **Over 10 paid holidays per year, including the week of 12/24 through 1/1**

* 401(k) plan with company match

* **Tuition Reimbursement and Student Debt Payment Program**

* Life and disability insurance plans

* Flexible spending accounts for medical and dependent care (FSA)

* Fun employee events all year long

* Flexible work schedules

* Employee assistance program

* Casual dress

* Onsite Gym Facility

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job OverviewVictory Automotive Group Inc. is proud to be recognized among the Top 25 Privately Held Companies for 2023. As a family-owned and operated business since 1997, we have established over fifty dealerships across the United States.We are dedicated to providing exceptional opportunities for our employees, customers, and the communities we serve. Our...


  • Ann Arbor, Michigan, United States Acosta Group Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Acosta Group. As a Customer Service Representative, you will be responsible for developing and maintaining strong relationships with our customers, identifying and pursuing new business...


  • Ann Arbor, Michigan, United States CubeSmart Full time

    About CubeSmartCubeSmart is a leading provider of self-storage solutions, offering a range of storage options to individuals and businesses.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer...


  • Ann Arbor, United States FROG HOLLER LTD Full time

    **Customer Service Representative** **Department:** FH ADMINISTRATION **Location:** Ann Arbor, MI Frog Holler Produce is a premier distributor of fresh fruits and vegetables to Ann Arbor and Metro Detroits top restaurants. Frog Holler prides itself as a growing company with a strong culture based on our industry leading quality and customer service. As our...


  • Ann Arbor, United States U-Haul Full time

    Location: 3655 S State St, Ann Arbor, Michigan 48108 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Ann Arbor, Michigan, United States Cayman Chemical Company, Inc. Full time

    About Cayman Chemical Company, Inc.We are a leading provider of high-quality chemicals and services to the scientific community. Our mission is to empower researchers and scientists to advance human and animal health through innovative solutions.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team....


  • Ann Arbor, Michigan, United States Whole Foods Market Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key...


  • Ann Arbor, United States Cayman Chemical Company, Inc. Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01352 Showing 1 location **Job Details** **Description** Headquartered in Ann arbor, Michigan, Cayman Chemical Company supplies scientists worldwide with the resources necessary for advancing human and animal health. We offer a vast product catalog...


  • Ann Arbor, Michigan, United States Meijer Full time

    About the Role:As a Customer Service Representative at Meijer, you will play a vital role in creating a positive and lasting impact on our customers. You will be responsible for providing efficient and effective customer service in the checkout lane, ensuring a seamless shopping experience for our customers.Key Responsibilities:Utilize technology to complete...


  • Ann Arbor, Michigan, United States 7-Eleven Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales through effective communication with customers.Key...


  • Ann Arbor, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Trinity Health System. As a Call Center Operator, you will be the first point of contact for our patients and their families, providing exceptional customer service and support.Key ResponsibilitiesRespond to inbound calls and initiate outbound...


  • Ann Arbor, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Trinity Health. As a key member of our Call Center, you will be responsible for providing exceptional service to our patients, families, and healthcare providers.Key ResponsibilitiesAnswering Calls: Respond to incoming calls in a timely and...


  • Ann Arbor, Michigan, United States Amcor Rigid Packaging Full time

    Job DescriptionPosition Overview:This role is responsible for supporting customer requirements through timely order entry and ensuring that all orders are processed accurately and efficiently. The Customer Account Specialist will serve as the primary contact for assigned customers and execute daily processes with a focus on customer satisfaction.Key...


  • Ann Arbor, Michigan, United States Domino Full time

    Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.Key Responsibilities:Order Processing (50%):Process and verify store orders...


  • Ann Arbor, Michigan, United States University of Michigan Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team at the University of Michigan. As a Senior Customer Service Representative, you will be responsible for providing exceptional customer service to patients and referring providers through various call center functions.Key ResponsibilitiesCustomer...


  • Ann Arbor, Michigan, United States Domino Full time

    Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our order processing team, you will be responsible for ensuring seamless customer experiences and efficient order fulfillment.Key Responsibilities:Order Processing (50%):Process and verify store orders...


  • Ann Arbor, United States U-Haul Full time

    Location: 3655 S State St, Ann Arbor, Michigan 48108 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Ann Arbor, United States U-Haul International, Inc Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...


  • Ann Arbor, Michigan, United States Once Upon A Child - Ann Arbor MI Full time

    Position OverviewImmediate Openings for both Part-time and Full-time rolesWe are seeking enthusiastic individuals to become part of our vibrant team! Our Sales Representatives play a crucial role in supporting all facets of our eco-friendly retail operations. This is a dynamic workplace where team members engage in various responsibilities, including...


  • Ann Arbor, United States BreedAbove Full time

    BreedAbove - Lead Pet Resort Customer Service Representative Needed Are you a seasoned customer service professional with a passion for pets and a knack for leadership? Do you thrive in a fast-paced environment where you can make a difference every day? BreedAbove, a leading pet resort in Ann Arbor, MI, is looking for a highly skilled and motivated...