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Aftermarket Development Specialist
2 months ago
Position Summary
The Parts Business Development Specialist II will be responsible for developing, utilizing and
enhancing a wide range of data and program information and collaboratively working with suppliers and
the TMH Dealer network, increasing overall program revenue and profitability, and proactively
contributing to the overall success of the TMH Parts Team.
Essential Position Duties
• Identify parts sales opportunities and develop a strategy to convert those opportunities into
additional sales through value selling, collaboration, and focus with the Dealer network and TMH
Parts team
• Analyze the Parts Activity Reports, Service Market Share Reports, and UIO related reports in order
to develop specific strategies, recommendations, and plans by Dealer to increase Genuine and
STARLIFT parts sales and profitability
• Develop and introduce support tools that will be utilized to assist the Dealer network to drive
Toyota and STARLIFT sales
• Work closely with the Dealer network and Parts Advisory Council to identify gaps in aftermarket
product offerings and promotions and develop plans to expand the STARLIFT product offerings
and Genuine promotions
• Educate and train the Dealer Parts Teams on TMH’s parts programs, promotions, Parts
eCommerce, etc.
• Monitor promotions and programs after launch and reach out to low performing Dealers in order to
increase sales
• Seek Dealer feedback and analyze competitor products, marketing, and websites in order to assist
with facilitating enhancements to the TMH Aftermarket website
• Coordinate efforts with the Genuine Service Parts Procurement Team regarding Supplier
Agreements, proposed price changes, cost reductions, etc.
• Conduct high quality and accurate data analysis and develop concise summaries and
recommendations based upon the research and defined project goals
• Proactively participate in and support numerous special projects and activities in the department as
required
• Travel up to 50% of the time
• Ability to work in a constant state of alertness and safe manner
• Additional duties as assigned
Education & Experience
• Bachelor Degree in Marketing or a Business related field
• Inside Sales and Program Management experience is preferred
• Powered Equipment Distribution industry experience is a plus, not required
• SAP experience is a plus, not required
• Power BI experience is a plus, not required
Physical Requirements / Working Conditions
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
Individuals may need to sit or stand as needed. May require walking primarily on a level surface for
periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as
required to file documents or store materials throughout the work day. Proper lifting techniques required.
May include lifting up to 25 pounds for files, computer printouts on occasion. Frequent use of computer
and telephone.
Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a
typical office environment.
About Toyota Material Handling
Let Toyota take your career to new heights. Toyota Material Handling provides employees with the
opportunity to make a meaningful impact through innovation and creativity in an unmatched culture.
Based in Columbus, Indiana, Toyota offers a full line of high-quality material handling equipment sold
under the Toyota brand for over 50 years. We are proud of our large and diverse workforce. We seek
individuals committed to excellence with talent, skill and innovation. We offer a competitive salary and
benefits package with a pleasant and challenging work environment. Life is better at Toyota.
Benefits that set Toyota apart
• Competitive salary + bonus program
• Low cost Medical with Free Dental and Free Vision Insurance
• Free On-Site Medical Center
• Free On-Site Fitness Center
Affirmative Action Responsibility
It is the Company’s policy to afford equal employment and advancement opportunity for all qualified
individuals without distinction or discrimination because of race, national origin, religion, age, color, sex,
sexual orientation, gender identity, disability, protected veteran status, or any other characteristic
protected by local, state, or federal laws, rules, or regulations.
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