Sr Forecasting Analyst

4 weeks ago

Boston, United States SimpliSafe Wireless Home Security Full time
About SimpliSafe

We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
Why are we hiring?

Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.
What You'll Do

The Sr Forecasting Analyst will work within SimpliSafe's Customer Experience department to assist with building, maintaining, and owning the contact center demand (voice & digital) forecasts. They will work closely with peers within their team (CX analytics) and partner with the senior stakeholders that consume the demand forecast. Involves identifying, gathering, and testing potential forecast drivers, monitoring forecast accuracy and continuously working to improve it, developing a deep understanding of planned business activities and how they affect customer service demand, layering assumption-driven modifications on top of model outputs, meeting frequently with stakeholders to gather inputs and share results, and publishing monthly forecasts. Success is defined by both forecast accuracy (absolute as well as vs previous forecasts) and in strategic partnership between the analyst and their primary stakeholders.

Primary responsibilities include:
  • Maintain, deliver and improve contact center demand forecasts for both the voice and digital channels
  • Utilize SQL to gather and analyze data for use in the forecasting process as well as identifying key drivers of contact demand
  • Work with stakeholders and consumers of forecast output to gain deep understanding of planned business activities and macro factors, and quantitatively incorporate these elements into forecasting work
  • Develop strong relationships with key partners in loyalty, growth, customer marketing, finance and contact center teams
  • Investigate and quantify potential drivers of forecast error, present findings, and devise methods to reduce error with each subsequent reforecast
  • Understand and adapt to a constantly changing operating environment
  • Deliver forecasts within an accuracy band established with stakeholders
  • Develop and execute a plan for continually improving forecast accuracy over time
What You'll Bring
  • Bachelor's degree (preferably in statistics, mathematics, or a similar quantitative field)
  • Minimum of 2-3 years of experience in data analytics and/or forecasting
  • Strong SQL skills to work directly with data needed to develop forecasts
  • Proficiency in Microsoft Excel and PowerPoint
  • Experience with Tableau (or similar BI platforms)
  • Solid understanding of statistics
  • Excellent analytical skills
  • Strong interpersonal skills
  • Ability to clearly communicate across all levels of the organization
What we'd love to see (but isn't required):
  • Experience working in a consumer products or subscription business
  • Experience supporting contact centers or lage operations
  • Formal exposure to statistical forecasting & data science techniques in a professional working environment
What Values You'll Share:
  • Customer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.
  • Aim High - Always challenging oneself and others to raise the bar.
  • No Ego - "no job too small" attitude, and open, inclusive and humble style.
  • One Team - highly collaborative approach to achieving success.
  • Lift As We Climb - A track record of investing in developing others and helping others succeed.
  • Lean & Nimble - working with agility and efficiency to experiment in an often-ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

  • Sr Forecasting Analyst

    2 weeks ago

    Boston, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find...

  • Sr. Financial Analyst

    1 week ago

    Boston, United States Saviance Technologies Full time

    Job Title: Sr. Financial Analyst Location: REMOTE Duration: 2 Months (It may extend further) Duties: The Senior Financial Analyst will play a critical role in the Finance department, joining a fast-paced and collaborative Financial Planning & Analysis team. Reporting to the Sr. Manager, Financial Planning & Analysis, the individual will perform a variety...

  • Budget analyst

    3 weeks ago

    Boston, United States KNF&T Staffing Resources Full time

    Sr Budget Analyst Location: Boston, MA - Hybrid 2 days/week remote Pay: $35-$40/hr + Type: Temp possible TTP Description: KNF&T has partnered with a local university looking for a Sr Budget Analyst to join their dynamic team. In this role, you will aid senior management in the Office of Budget Planning and Institutional Research, as well as university units...

  • Budget analyst

    2 days ago

    Boston, United States KNF&T Staffing Resources Full time

    Sr Budget Analyst Location: Boston, MA - Hybrid 2 days/week remote Pay: $35-$40/hr + Type: Temp possible TTP Description: KNF&T has partnered with a local university looking for a Sr Budget Analyst to join their dynamic team. In this role, you will aid senior management in the Office of Budget Planning and Institutional Research, as well as university units...

  • Sr Budget Analyst

    3 weeks ago

    Boston, United States Resource Logistics Full time

    1 week ago Be among the first 25 applicants The primary purpose of this position is to support and provide assistance to senior management in the Office of Budget Planning and Institutional ReseClienth and to University units and Clients in regards to budgetary and financial matters. Assist in the coordination of reporting and analysis regarding budget and...

  • Sr. Analyst, MRO Reliability

    3 weeks ago

    Boston, United States Jones Lange Lasalle, Inc. Full time

    Join JLL for a great opportunity to support a world class life sciences client. The Sr. Analyst, MRO Reliability is a new role and will be responsible for the development and management of MRO Performance Data across a large-scale network of faciliti Liability, Reliability, Reliability, Analyst, Leadership, Program Director, Manufacturing, Property...

  • Sr. Financial Analyst

    1 month ago

    Boston, United States Grand Circle LLC Full time

    Job DescriptionJob DescriptionTitle: Senior Financial Analyst Location: Boston, MA (3 days onsite) Rate: DOE Position SummaryThe Senior Financial Analyst will play a pivotal role in elevating Grand Circle's Financial Planning & Analysis (FP&A) Team by spearheading the delivery of comprehensive weekly, monthly, and quarterly financial reports and...

  • Sr. Financial Analyst

    2 months ago

    Boston, United States Grand Circle LLC Full time

    Job DescriptionJob DescriptionTitle: Senior Financial Analyst Location: Boston, MA (3 days onsite) Rate: DOE Position SummaryThe Senior Financial Analyst will play a pivotal role in elevating Grand Circle's Financial Planning & Analysis (FP&A) Team by spearheading the delivery of comprehensive weekly, monthly, and quarterly financial reports and...

  • Sr. Analyst

    1 week ago

    Boston, Massachusetts, United States Liberty Mutual Insurance Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Sr. Analyst

    2 days ago

    Boston, Massachusetts, United States Liberty Mutual Insurance Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Sr Capacity Planning Analyst

    1 week ago

    Boston, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find...

  • Financial Reporting Analyst

    3 weeks ago

    Boston, United States firstPRO, Inc Full time

    We are a leading recruitment agency dedicated to connecting talented professionals with top-tier organizations. Presently, we are representing a prestigious client in their search for a proficient Financial Planning Analyst to join their esteemed team within the Office of Budget Planning and Institutional Research.We are seeking a dynamic individual to...

  • Financial Reporting Analyst

    4 weeks ago

    Boston, United States firstPRO, Inc Full time

    We are a leading recruitment agency dedicated to connecting talented professionals with top-tier organizations. Presently, we are representing a prestigious client in their search for a proficient Financial Planning Analyst to join their esteemed team within the Office of Budget Planning and Institutional Research.We are seeking a dynamic individual to...

  • Financial Reporting Analyst

    6 days ago

    Boston, United States firstPRO, Inc Full time

    We are a leading recruitment agency dedicated to connecting talented professionals with top-tier organizations. Presently, we are representing a prestigious client in their search for a proficient Financial Planning Analyst to join their esteemed team within the Office of Budget Planning and Institutional Research.We are seeking a dynamic individual to...

  • Financial Reporting Analyst

    2 days ago

    Boston, United States firstPRO, Inc Full time

    We are a leading recruitment agency dedicated to connecting talented professionals with top-tier organizations. Presently, we are representing a prestigious client in their search for a proficient Financial Planning Analyst to join their esteemed team within the Office of Budget Planning and Institutional Research.We are seeking a dynamic individual to...

  • Financial Reporting Analyst

    1 day ago

    Boston, United States firstPRO, Inc Full time

    We are a leading recruitment agency dedicated to connecting talented professionals with top-tier organizations. Presently, we are representing a prestigious client in their search for a proficient Financial Planning Analyst to join their esteemed team within the Office of Budget Planning and Institutional Research.We are seeking a dynamic individual to...

  • Sr Capacity Planning Analyst

    3 weeks ago

    Boston, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find...

  • Sr. C&I Credit Analyst

    2 weeks ago

    Boston, United States BritePros Medical Staffing Full time

    Sr. C&I Credit Analyst – To $100K + Bonus – Hybrid Remote (Boston, MA) – Job # 2987 Who We Are The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are...

  • Sr. C&I Credit Analyst

    2 days ago

    Boston, United States BritePros Medical Staffing Full time

    Sr. C&I Credit Analyst – To $100K + Bonus – Hybrid Remote (Boston, MA) – Job # 2987 Who We Are The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are...

  • Sr. Compliance Analyst InServ

    1 week ago

    Boston, United States Brown Brothers Harriman Full time

    Sr. Compliance Analyst InServ page is loaded Sr. Compliance Analyst InServ Apply locations Boston time type Full time posted on Posted 30+ Days Ago job requisition id 62305 At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your...