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Administrative Receptionist

3 months ago

Houston, United States The Museum of Fine Arts, Houston Full time
Summary:

The Administrative Receptionist works as an essential first point of contact for guests and visitors, working in the Office of the Director. The receptionist is responsible for independently managing the front desk of the administrative office, answering the main Museum telephone line and providing administrative support to the office suite.

Primary Responsibilities:

  • Receiving visitors at the front desk of the administrative offices by welcoming, directing and announcing them appropriately;
  • Operating the Museum main telephone console with six lines transferring calls to staff, departments and lobby information desk, as requested, and answering general questions regarding the Museum. This may include giving directions, hours of operation, admission fees, and information regarding current exhibitions/events;
  • Booking and billing all Houston hotel reservations for incoming Museum guests;
  • Receiving and sorting daily mail of the Director's Office;
  • Processing departmental purchase orders;
  • Perform administrative and clerical support tasks;
  • Assisting with general upkeep of administrative offices such as ordering supplies for the department and daily kitchen tasks;
  • Perform other duties as assigned.
Qualifications, Skills, Knowledge and Abilities:
  • A High school diploma or General Education Degree (GED);
  • Five or more years of experience as a receptionist or related work in a customer service environment;
  • High level of professionalism and courtesy;
  • Pleasant and professional telephone manner and welcoming demeanor;
  • Proficient in Microsoft Office software;
  • Spanish speaker is a plus;
  • Must be a team player and able to work cooperatively;
  • Tact, discretion, good judgment, and helpful attitude required.


Equal Opportunities for All

At the MFAH, we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and our pledge for workplace diversity, inclusion, and excellence.

Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The MFAH is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department:HR@mfah.org