Receptionist
1 month ago
Responsibilities:
• Greet, register, and direct visitors, ensuring they are routed to the appropriate individual or department.
• Utilize knowledge of the organization's business to direct visitors to their destinations.
• Maintain accurate records of visitor arrivals and departures.
• Manage check-in processes, ensuring compliance with security protocols.
• Coordinate meeting room reservations and assist with setup as needed.
• Serve as the primary point of contact for external inquiries, directing calls and messages effectively.
• Provide exceptional customer service to all guests, employees, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Provide administrative assistance such as typing, photocopying, and filing documents.
• Assist with data entry and maintain accurate customer credit records.
• Process customer credit applications accurately and efficiently.
• Monitor customer accounts and take appropriate action as necessary.
• Responsible for fulfilling badge requests and assigning the approved access to each badge.
• Identify technical issues with software used to facilitate access control administration and communicate with the appropriate stakeholders to resolve.
• Perform yearly audits of access control authorizations as directed by Corporate Security and provide guidance.
• Assist in shipping functions, including tracking UPS and charges associated with access control administration.
• Perform receptionist duties and ensure the smooth running of office functions.• Demonstrated proficiency in Customer Service and Communication.
• Experience in Data Entry and management of Office Functions.
• Proven ability in Training staff on Procedures and protocols.
• Knowledge of Accounts Payable (AP) processes.
• Familiarity with Human Resources (HR) Administration procedures.
• Proficiency in handling Inbound and Outbound Calls.
• Ability to use the 'About Time' management system.
• Experience in providing Workstation Support.
• Proven skills in Auditing and Shipping Functions.
• Prior experience in Receptionist Duties.
• Understanding of Security protocols in an office setting.
• Experience in working with Vendors.
• Ability to Troubleshoot common office issues.
• Familiarity with Onboarding processes.
• Typing skills with high level of accuracy.
• Experience in performing Clerical Duties.
• Familiarity with Facility management and maintenance.
• Ability to work effectively with Stakeholders.
• Experience in Shipping processes.
• Proven ability to provide Administrative Assistance.
• Experience in operating office Printing equipment.
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