Technical Support Engineer

3 weeks ago

San Diego, United States Ospitek Full time

Job Description

Job Description

We are a dynamic technology company specializing in providing a cutting-edge SaaS IoT and AI platform tailored for the healthtech industry, seeking a talented and motivated Technical Support Engineer to join our team in San Diego. This role involves providing technical assistance and support to surgery centers and hospitals, diagnosing and resolving technical issues, conducting customer training, creating documentation, collaborating with development and product teams, and preparing technical presentations. The ideal candidate will have a Bachelor's degree in Computer Science, Electrical Engineering, Industrial Engineering, or a related field, with 1-2 years of technical support experience, preferably in healthcare technology; new graduates with strong resumes will also be considered. Required skills include proficiency in troubleshooting SaaS platforms, IoT, and AI technologies, excellent communication and customer service skills, and the ability to analyze and solve problems effectively. Preferred qualifications include familiarity with healthcare regulations, experience with cloud computing, knowledge of network configurations and security protocols, and proficiency in multiple programming languages. This position offers a competitive salary and benefits package, opportunities for professional growth, and a collaborative work environment. If you are passionate about technology and eager to contribute to the healthtech industry, please submit your resume and cover letter detailing your relevant experience and why you are a great fit for this role. We are an equal opportunity employer and welcome applications from all qualified individuals. Join us and be a part of transforming healthcare through innovative technology solutions Company Description Ospitek, Inc. provides technology driving healthcare engagement and workflow efficiency through IoT and AI enabled software solutions. Ospitek assists clients to optimize the customer/patient relationship by automating, and enhancing, communication in ambulatory surgery centers while simultaneously capturing procedure and work flow meta data in custom analytics dashboards that allow surgical center operators to monitor the efficiency of their entire center. Ospitek is headquartered in San Diego, California and is serving and working with healthcare organizations across the country.

Company Description

Ospitek, Inc. provides technology driving healthcare engagement and workflow efficiency through IoT and AI enabled software solutions. Ospitek assists clients to optimize the customer/patient relationship by automating, and enhancing, communication in ambulatory surgery centers while simultaneously capturing procedure and work flow meta data in custom analytics dashboards that allow surgical center operators to monitor the efficiency of their entire center. Ospitek is headquartered in San Diego, California and is serving and working with healthcare organizations across the country. #J-18808-Ljbffr

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