Technical Support Engineer

4 weeks ago


San Diego, United States Russell Tobin Full time
Job DescriptionJob Description

12-month contract

Hybrid - San Diego, CA 92121 (Wed & Thurs onsite)

$30-45/hr W2 DOE

What you get to do in this role:

  • The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the Client Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
  • The successful candidate will be able to quickly gain an understanding of the Client platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.

To be successful in this role you have:

  • Demonstrated ability to troubleshoot difficult technical issues
  • Strong Experience with relational databases (e.g. MySQL, Oracle)
  • Java experience
  • Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
  • Advanced Unix/Linux experience
  • Working knowledge of the components in a web applications stack.
  • Experience diagnosing performance degradation (e.g. explain plans, database tuning)
  • Experience working well in a team environment while also being able to work productively while unsupervised
  • Strong personal commitment to quality and customer service
  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
  • Ability to work with high-value customer administrators and developers
  • Excellent time management skills
  • Consistent ability to work evenings and weekends
  • Understanding of basic networking and system administration

What are the must have:

  • Strong SQL/Java/Linux experience.
  • Ability to troubleshoot technical issues
  • Strong personal commitment to quality and customer service
  • Excellent time management and communication skills

Nice to have:

  • Advanced object oriented programming skills
  • Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
  • No direct customer facing experience but really good with communication

Benefit:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Company DescriptionRussell Tobin is an equal-opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Company DescriptionRussell Tobin is an equal-opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • San Diego, United States Lytx Full time

    Why Lytx: The Technical Support Engineer (Surfsight) will engage directly with resellers and end-users, handling the most technically advanced cases. Our TSE's use big data to help troubleshoot platform, hardware, and API/integration issues. If you love to work in a fast paced, dynamic organization that has an ever increasing customer base then this is the...


  • San Diego, United States Collabera Full time

    Top Technology Client looking for Technical Support Engineer in San Diego, CA Position: Technical Support Engineer Location: San Diego, CA 92121 (Hybrid Role) Duration: 12+ months (Contract to Hire) Pay Range: $40 - 45/hr Key Responsibilities: Will be responsible for managing and resolving challenging issues for partners and customers. ...


  • San Diego, United States Russell Tobin Full time

    Job Description Job Description 12-month contract Hybrid - San Diego, CA 92121 (Wed & Thurs onsite) $30-45/hr W2 DOE What you get to do in this role: The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the Client Technical Support team focusing on Performance and instance availability. This includes...


  • San Diego, United States Dice Full time

    Dice is the leading career destination for tech experts at every stage of their careers. Our client, Tranzeal, Inc., is seeking the following. Apply via Dice today! Job Title: Technical Support Engineer - Performance Location: San Diego, CA This position requires to be onsite twice a week. Wednesdays and Thursdays are currently prominent but may change. must...


  • San Diego, United States Tranzeal, Inc. Full time

    Job Title: Technical Support Engineer - PerformanceLocation: San Diego, CAThis position requires to be onsite twice a week. Wednesdays and Thursdays are currently prominent but may change. must have Strong SQL/Java/Linux experience.Ability to troubleshoot technical issuesStrong personal commitment to quality and customer serviceExcellent time management and...


  • San Diego, United States CareerBuilder Full time

    Sr. Technical Support Engineer Job ID: 1795 Location: San Diego, CA Type: Temp to Perm Status: Closed Key Skills: Technical support, Java, JMS,Tomcat, Apache Web Servers, Linux, Windows, TCP/IP Network, wireless, SQL, RDBMS, COM, SQL Scripting Description: Seeking Sr. Technical Support Engineers with POS integration technologies for cloud based platforms and...


  • San Diego, California, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • San Diego, California, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • San Diego, California, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • San Diego, California, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • San Diego, United States Dassault Systemes Full time

    Responsibilities BIOVIA , a brand of DASSAULT SYSTEMES supports industries and organizations that rely on scientific innovation to differentiate themselves. Our customer base includes the world's largest pharmaceutical, biotechnology, biologics, medical device, and contract manufacturing/research organizations. BIOVIA is looking for a motivated Technical...


  • San Diego, United States HonorVet Technologies Full time

    Job title : Technical Support Engineer - Platform Technology Location : Hybrid (San Diego, CA) Duration: 12+ months Note: This position requires to be onsite twice a week. Wednesdays and Thursdays are currently prominent but may change. What you get to do in this role: The Technical Support Engineer will be responsible for managing and resolving...


  • San Diego, United States Russell Tobin Full time

    What are we looking for in our Technical Support Engineer - Platform Technologie? Title - Technical Support Engineer - Platform TechnolgiesDuration - 12+ monthsLocation - 4810 Eastgate Mall, L_SAN003, San Diego, CA 92121Rate - $38 to $45/hr on w2 (depends on experience)What you get to do in this role: The Technical Support Engineer will be responsible...


  • San Diego, United States Russell Tobin & Associates Full time

    What are we looking for in our Technical Support Engineer - Platform Technologie? Title - Technical Support Engineer - Platform TechnolgiesDuration - 12+ monthsLocation - 4810 Eastgate Mall, L_SAN003, San Diego, CA 92121Rate - $38 to $45/hr on w2 (depends on experience) What you get to do in this role: The Technical Support Engineer...


  • San Diego, United States Ask Staffing Full time

    Skills Education: Attachement:Job Title: Tech Support EngineerThis position reports to: Senior Technical Support EngineerServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.We?re...


  • San Diego, United States Russell Tobin Full time

    Job DescriptionJob DescriptionTitle - Technical Support Engineer - Platform TechnolgiesDuration - 12+ monthsLocation - 4810 Eastgate Mall, L_SAN003, San Diego, CA 92121Rate - $38 to $45/hr on w2 (depends on experience)What you get to do in this role:The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for...


  • San Diego, United States Russell Tobin Full time

    Job DescriptionJob DescriptionTitle - Technical Support Engineer - Platform TechnolgiesDuration - 12+ monthsLocation - 4810 Eastgate Mall, L_SAN003, San Diego, CA 92121Rate - $38 to $45/hr on w2 (depends on experience)What you get to do in this role:The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for...


  • San Diego, United States Vets Hired Full time

    About the job Senior Technical Support Engineer REMOTE What You Will Be DoingWe are seeking a Senior Customer Support Engineer to provide advanced technical support to its customers and partners. You will apply system-level expertise to resolve complex customer issues while being an active member of the team.What You Need for this PositionExcellent Customer...


  • San Francisco, United States DCG Technical Solutions Inc Full time

    The Level 3 Engineer is responsible for using their technical skills to solve our most challenging problems for our clients. This individual will be looked to as a senior technical resource and will bring demonstrated leadership skills with them so that they can hit the ground running. Primary ResponsibilitiesProvide comprehensive on-site and remote desktop...


  • San Diego, United States Ospitek Full time

    Job Description Job Description We are a dynamic technology company specializing in providing a cutting-edge SaaS IoT and AI platform tailored for the healthtech industry, seeking a talented and motivated Technical Support Engineer to join our team in San Diego. This role involves providing technical assistance and support to surgery centers and hospitals,...