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DC Operations Manager
4 months ago
United Legwear & Apparel Co. was established in 1998, Isaac E. Ash set out to make the very best legwear in the market and sell it at a price families could afford. Hard work and exponential growth year-on-year has transformed ULAC into a global apparel and accessories company, but the founding vision remains the same.
Job Summary:
The DC Operations Manager is responsible for directing and managing the inbound and outbound departments of the distribution center, inclusive of Automation, non-Automation, VAS, Pick & Pack, and E-commerce operations in accordance with company policies and procedures. Responsibilities include engaging the teams with the tools needed for success while driving improvements in productivity and efficiency in a fast-paced warehouse environment; play a key role in maintaining upper management informed of all operational activities.
Essential Functions (Including but not limited to):
•Manage and give active daily guidance and provide direction to the Associates in a fast paced and physically demanding large warehouse environment of 200 or more associates.
•Oversees and directs 3-5 exempt level Supervisors, as well as 100-250 nonexempt hourly employees.
•Monitors and ensures shift key performance indicators (KPI's) are met in a timely and cost-effective manner to ensure the profitability and productivity of the DC.
•Build and execute productivity plans through forecast reviews, determining productivity requirements and partnering with other leaders to load balance.
•Identifies and implements actions to improve DC productivity and reduce expense.
•Identifies priority of trailer unloads to maximize efficiency and ensure detention fees are not assessed.
•Optimizes staffing by area to maximize efficiency and reduce cost.
•Provides training, sets performance goals and prepares and provides performance appraisals to all direct reports.
•Plan and organize work assignments. Monitor and control departmental expenses including overtime to meet or exceed financial plan.
•Responsible for implementation of all company policies, procedures, and employee safety.
•Initiate, conduct and seek appropriate approvals involving disciplinary action up to and including terminations of employees within assigned areas.
•Collaborates with all support departments including Engineering, Inventory Control and Human Resources.
•Manage departmental communications with other Operations Departments to ensure coordination of efforts.
•Use discretion and independent judgment while maintaining the integrity of our Mission, Vision and Values statement in making all business decisions.
•Ensure all safety programs and requirements are met, holding the organization to the highest standards of safety and compliance.
•Perform any other duties as assigned in support of the company needs and operations.
Qualifications/Requirements:
•A Bachelor's degree in Supply Chain, Logistics, or related field and/or 5+ years of 3PL, warehouse.
•Must have 3+ years in a previous Operations Manager role or 5 years of supervisory experience within a Distribution Center strongly preferred.
•Exceptional leadership expertise and demonstrated track record of creating employee engagement, hiring, retaining, developing staff, and resolving interpersonal conflicts and nurturing teamwork among the teams.
•Previous Warehouse Management System (WMS) and Microsoft Office suite knowledge and ability required.
•Experience leading and managing a team of salaried employees and indirect employees.
•Track record of meeting or exceeding department performance goals.
•Excellent customer service skills, communication skills and interpersonal skills.
•Ability to perform physical activity at a sustained pace including walking, bending, and lifting within a Distribution Center environment required.
