Current jobs related to Patient Services Representative - Oakland - CoreTechs

  • Patient Services Representative

    1 day ago

    Oakland, California, United States Asian Health Services Full time

    Job Summary: We are seeking a highly skilled Patient Services Representative to join our team at Asian Health Services. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.Key Responsibilities:Register patients, verify insurance,...

  • Patient Services Representative Supervisor

    1 week ago

    Oakland, United States Asian Health Services Full time

    Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on "whole patient health," which is why we provide more than primary care services, including mental health, case management, nutrition, and dental...

  • Patient Services Representative Supervisor

    2 weeks ago

    Oakland, United States Asian Health Services Full time

    Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on "whole patient health," which is why we provide more than primary care services, including mental health, case management, nutrition, and dental...

  • Patient Services Representative

    3 weeks ago

    Oakland, California, United States University HealthCare Alliance Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at University HealthCare Alliance. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesRegister new patients and update...

  • Patient Service Representative

    5 months ago

    Oakland, United States ZOLL LifeVest Full time

    Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable...

  • Patient Services Representative

    6 days ago

    Oakland, United States Avispa Technology Full time

    Patient Services Representative 2679116 A leading medical institution is seeking a Patient Services Representative. Patient Services Representative Pay and Benefits: * Hourly pay: $25/hr * Worksite: Leading medical institution, Oakland, CA 94609 * W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL * 40 hours/week, 6 Month...

  • Patient Service Representative

    4 weeks ago

    Oakland, California, United States UC San Diego Full time

    Job Title: Patient Service RepresentativeUnder the supervision of the Practice Manager, the Patient Service Representative provides front desk support by performing a variety of clerical and receptionist duties in support of daily patient services within clinical areas. Key responsibilities include greeting patients, checking in and out procedures,...

  • Patient Services Representative

    5 days ago

    Oakland, United States Avispa Technology Full time

    Job Description Patient Services Representative 2679116A leading medical institution is seeking a Patient Services Representative.Patient Services Representative Pay and Benefits:Hourly pay: $25/hrWorksite: Leading medical institution, Oakland, CA 94609W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL40 hours/week, 6 Month...

  • Patient Service Representative

    1 month ago

    Oakland, Maine, United States Northern Light Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Northern Light Inland Hospital. As the first point of contact for patients and visitors, you will play a critical role in providing exceptional customer service and ensuring a smooth experience for our patients.ResponsibilitiesSchedule and...

  • Patient Services Coordinator

    3 weeks ago

    Oakland, California, United States Asian Health Services Full time

    Job SummaryAsian Health Services is seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.Key ResponsibilitiesRegister patients, verify...

  • Patient Services Representative II

    2 days ago

    Oakland, California, United States Sutter Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at Sutter Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.Key Responsibilities:Greet and check-in patients, verifying information and scheduling...

  • Patient Advocate

    4 weeks ago

    Oakland, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located at Oakland, CA. The Full Time schedule for this role will be Monday-Friday, 10AM- 6:30PM. Driving required must have valid Driver's License.Job Summary The purpose of this position is to connect uninsured hospital patients to...

  • Patient Advocate

    3 weeks ago

    Oakland, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located at Oakland, CA. The Full Time schedule for this role will be Monday-Friday, 10AM- 6:30PM. Driving required must have valid Driver's License.Job Summary The purpose of this position is to connect uninsured hospital patients to...

  • Patient Advocate

    4 weeks ago

    Oakland, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located at Oakland, CA. The Full Time schedule for this role will be Monday-Friday, 10AM- 6:30PM. Driving required must have valid Driver's License. Job Summary The purpose of this position is to connect uninsured hospital patients...

  • Dental Service Representative

    4 weeks ago

    Oakland, United States Asian Health Services Full time

    Job SummaryUnder the general supervision of the Dental Supervisor RDA-Clinic Coordinator and the Dental Operation Manager, the patient's initial contact by phone or in person is the responsibility of the Dental Service Representative. This role requires strong communication and interpersonal skills to provide excellent patient care and support.Key...

  • Patient Access Representative

    4 weeks ago

    Oakland, California, United States UC San Diego Full time

    Job Title: Patient Access RepresentativeUC San Diego Health's Revenue Cycle department is seeking a Patient Access Representative to support the organization's mission to deliver outstanding patient care and create a healthier world. As a key member of our team, you will be responsible for pre-registering, pre-admitting, and admitting patients by telephone...

  • Patient Service Representative

    3 weeks ago

    Oakland, United States Northern Light Health Full time

    Northern Light Inland HospitalDepartment: Primary Care - OaklandPosition is located: Inland Family Care OaklandWork Type: Full TimeHours Per Week: 40.00Work Schedule: 7:00 AM to 5:30 PMSummary:The position is the first point of contact for patients and visitors. Schedules appointments, maintains medical records, answers...

  • Patient Advocate

    2 weeks ago

    Oakland, California, United States Elevate Patient Financial Solutions Full time

    Job SummaryElevate Patient Financial Solutions is seeking a highly skilled and compassionate Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in connecting uninsured hospital patients with programs that will cover their medical expenses.Key ResponsibilitiesScreen uninsured hospital patients to determine eligibility for...

  • Patient Service Representative

    1 month ago

    Oakland, United States Northern Light Health Full time

    Northern Light Inland Hospital Department: Primary Care - Oakland Position is located: Inland Family Care Oakland Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 7:00 AM to 5:30 PM Summary: The position is the first point of contact for patients and visitors. Schedules appointments, maintains medical records, answers telephones. Responsibilities: ...

  • Patient Advocate

    1 month ago

    Oakland, California, United States Elevate Patient Financial Solutions Full time

    Job SummaryElevate Patient Financial Solutions is seeking a highly skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in connecting uninsured hospital patients with programs that cover their medical expenses.Key ResponsibilitiesScreen uninsured hospital patients to determine eligibility for federal, state, and...

Patient Services Representative

3 months ago

Oakland, United States CoreTechs Full time
Patient Services Representative
Oakland, CA 94609
  • This is a temporary assignment - Estimated duration 9/2 to 10/3
  • There will be no interviews. This is subject to change
  • Multiple shifts* - Please indicate preference: 6AM - 2:30P or 9:30AM - 6PM
  • RTO - Not preferred for project

SUMMARY:
  • Serves as the face-to-face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)

JOB ACCOUNTABILITIES:
Operations:
  • Greets patients/family members and obtains and/or verifies demographic, clinical, financial, and insurance information in the process of financially clearing patients for service delivery, including the entry of patient/guarantor information in the patient registration/accounting systems, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents
  • Utilizes inputs to authenticate and register patients for service delivery for patients who have registered through the Patient Access Center; for those who are not registered, completes the end-to-end process of registration through close-out for service delivery
  • Obtains and processes signed physician orders
  • Maintains assigned work queue
  • Conducts insurance eligibility/benefit verification, referral/authorization, and financial education on designated accounts
  • Calculates estimated patient liability, informs patient/guarantor and actively collects appropriate patient liabilities, including co-payments, deductibles, and deposits at time of service and/or processes patient payments, accepts payments on prior services
  • Refers appropriate cases to financial counseling for follow-up and consultation
  • Executes other duties as assigned, such as cashiering, bed management, and communications operator
  • Enhances the patient experience throughout all patient interactions, which will be face-to-face or by other means of communication demonstrating knowledge of Sutter's Health system and service offerings
Continuous Improvement:
  • Supports the implementation of programs, policies, initiatives, and tools
  • Contributes ideas and actions towards the continuous improvement of Patient Access related processes within area of influence
People Development:
  • Adaptable to learning new processes, concepts, and skills
  • Seeks and responds to regular performance feedback from team lead; provides upward feedback as needed
Relationship Management:
  • Maintains positive work relationships with members of other teams to communicate effectively and to ensure compliance with cross-team responsibilities
  • Assists in ensuring efforts of the team to support building strong peer-to-peer relationships
Patient Satisfaction:
  • Performs revenue cycle tasks necessary to ensure compliance and exceptional customer service
  • Authenticates patient identity throughout all processes
  • May provide directional support to patients and/or family members
  • Maintains knowledge of applicable Federal, State, and local laws and regulations, Standards of Conduct, Standards of Behavior, as well as Sutter policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior
  • Meet the department monthly cash goal

QUALIFICATIONS:
Education:
  • Equivalent experience will be accepted in lieu of the required degree or diploma
  • HS Diploma or equivalent education/experience
Typical Experience:
  • 1 year of recent relevant experience
Skills and Knowledge:
  • General knowledge of patient access, financial counseling, functions in acute, and non-acute settings
  • Working knowledge and understanding of insurance and medical terminology
  • Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge
  • Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems
  • Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently
  • Possess verbal and written communication and active listening skills
  • Accuracy and attentiveness to detail
  • Decision making and problem-solving skills
  • Must be able to work concurrently on a variety of tasks/projects in diverse environment
  • Ability to meet or exceed targeted customer service, productivity and quality standards
  • Computer proficiency skills
  • Requires the ability to work with and maintain confidential information

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and person with disabilities.

req2594369