Website/ Technical Support Specialist

2 weeks ago


Olympia, United States FixedOPS Marketing LLC Full time

Position title

Website/ Technical Support Specialist

Description

Were seeking a well-rounded candidate to join our small but growing team as a Website Support Specialist. In this position youll help launch our products on clients webpages. Your duties will include: * Updating offers for existing clients as requested * Contact our clients website vendors to integrate our products into their existing site * Review all accounts for ongoing proper installation of our products * Troubleshoot technical issues as they arise * Provide tier 2 support to our sales team, account managers, and resellers to assist them. If you have experience in creating or maintaining websites and customer service skills, this job would be a great fit for you. Having background experience in marketing and/or html will be helpful, but is not required. You are familiar with Google drive and apps like Sheets, Docs, etc., keen on improving processes, thorough, organized, and a clear communicator over the phone and in email. Responsibilities * 1+ years remote customer service experience (required) Please have one or more of the following skills or experiences before applying: * 1+ years working in a car dealership * Associates degree (or higher) in communications, marketing, online marketing, website production, or field with related experience * 1+ years providing online marketing support for websites, seo or paid advertising * 1+ years working as an account coordinator or project manager Qualifications * 1 year remote customer service experience (required) * 1 year marketing coordinator experience (preferred) Education

Associate (preferred) Job Benefits

This is a permanent full-time, W-2 position. Currently, all employees are remote, but we will be moving to an office in Vancouver, WA this year. Once the office is established, this position will require significant in-office presence, with occasional remote work opportunities..A laptop and phone hardware will be provided. The work schedule is 9 A.M. till 6 P.M. pacific, with some flexibility. Candidates in Oregon and Washington near Portland only. Benefits currently consist of 2 weeks of PTO given in the first year, plus paid holidays and a somewhat flexible schedule. Job Type: Full-time Pay: $20.00 per hour Benefits: * Paid Time Off * Health, Dental and 401K in process Job Location

Remote work from: OR, WA

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