Customer Service Representative
4 weeks ago
Description Position Overview The Customer Specialist 2 (CS2) is responsible for activities in the Customer Service Office as the primary point of contact for all internal and external customer interfacing communication. The CS2 is responsible for completing paperwork, maintaining schedules, and ensuring all paperwork is complete and error free. The CS2 provides information both internally and externally for a predominant portion of the day. The CS2 is also responsible for knowing the CS1 functions and is able to perform in the Customer Service as well as the Shipping and Receiving function, if needed. Position Responsibilities Provide a strong level of customer service to internal and external customers Maintain inbound and outbound schedules Complete paperwork to make sure it is error free and prepare orders for distribution to Operations Specialists Process and schedule all carrier appointments Communicate with customer on scheduling issues Sign driver in and out of the facility; verifying all paperwork Assign dock doors to the inbound and outbound loads Maintain door accuracy and yard report for trailer inventory Process Bills of Lading and associated shipping and receiving documents Reconcile inbounds with packing slips and coordinate drop lot activity Work closely with shift management and leads to accomplish shift goals Report errors and/or issues to appropriate member of leadership to ensure accuracy Participate in all training programs provided Perform all duties in a safe and timely manner Job Qualifications - Required High School Diploma/GED equivalent required. PC Experience with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Previous AS400 and/or warehouse management systems (WMS) experience preferred Basic math and reading skills necessary Detail oriented with the ability to perform multiple tasks in a fast moving environment Ability to follow oral and/or written instruction Good interpersonal skills and ability to work with internal and external customers Job Qualifications - Preferred Previous Shipping and Receiving experience in a warehouse environment Personal Qualities Strong interpersonal skills, both verbal and written Positive approach in all interactions Team oriented and self-motivated Ability to multi-task calmly and effectively in a rapidly changing environment Solid organization skills Willingness to learn new systems as needed Work Environment This role routinely uses standard office and computer equipment CJ Logistics America About Statement: CJ Logistics America delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics America is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. CJ Logistics America is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #J-18808-Ljbffr
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Customer Service Representative
3 months ago
Laredo, United States Lone Star Distributions Full timeJob DescriptionJob DescriptionWe are looking for an experienced and motivated Customer Service Representative to join our sales team. The customer service representative position is open for someone who loves helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional communication...
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Customer Service Representative
3 weeks ago
Laredo, United States Alphagraphicsfranchise Full timeBENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries, our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life...
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Customer Service Representative
1 week ago
Laredo, Texas, United States HEB Grocery Stores Full timeCustomer Service RepresentativeHEB Grocery Stores is seeking a motivated and customer-focused individual to assist with providing excellent customer service and quality products to our community.Key Responsibilities:Package groceries and assist customers with transporting their merchandise from the store to their vehicle.Gather baskets and pick up trash...
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Customer Service Representative
2 weeks ago
Laredo, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...
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Customer Service Representative
3 days ago
Laredo, Texas, United States Lone Star Distributions Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our sales team at Lone Star Distributions. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Generate sales leads and opportunities to drive business growthProvide...
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Customer Service Representative
3 days ago
Laredo, Texas, United States Domino's Pizza LLC Full timeWe are seeking a talented individual to join our team at Domino's Pizza LLC as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Provide prompt and courteous service to customers...
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Customer Service Representative
4 days ago
Laredo, Texas, United States Manuel Gomez III - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Manuel Gomez III - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying...
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Customer Service Representative
3 days ago
Laredo, Texas, United States Red Roof Full time**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Red Roof. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.**Key Responsibilities**• Welcome and assist guests with their stay,...
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Customer Service Representative
4 days ago
Laredo, Texas, United States Taymax Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Greet members, prospective members,...
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Customer Service Representative
3 months ago
Laredo, United States Bosch Ai Full time**Customer Service Representative** * 11302C EastPoint Dr, Laredo, TX 78045, USA * Full-time * Legal Entity: Robert Bosch LLC **Company Description** Our strategic objective is to create connected solutions, improving the quality of life worldwide. * **Make Your Mark:** Give your job a meaning, with solutions Invented for Life * **Shape Tomorrows World:**...
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Customer Service Representative
1 week ago
Laredo, United States Webhelp Full timeApply Now Job Title: Customer Service Representative (On-Site) Job Description The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product...
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Customer Service Representative
3 days ago
Laredo, Texas, United States Webhelp Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Webhelp. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients via inbound calls, outbound calls, or through the internet.Key ResponsibilitiesEnsure that customer service delivered...
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Customer Service Representative
1 month ago
Laredo, United States Webhelp Full timeApply Now Job Title: Customer Service Representative (On-Site) Job Description The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product...
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Customer Service Representative
3 months ago
Laredo, United States Transplace Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO004910 Showing 1 location **Job Details** **Description** **PRIMARY JOB ACCOUNTABILITIES** * Process customer orders accurately and complete them in a timely manner. * Trace customer shipments * Work with Dray carriers for on time deliveries * Thrill...
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Customer Service Representative
3 days ago
Laredo, Texas, United States United States Cold Storage Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Account Specialist to join our team at United States Cold Storage. As a key member of our Customer Service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProcess cross-docks and manage...
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Bilingual Customer Service Representative
2 months ago
Laredo, United States The Allstate Corporation Full timeThe Retail Sales Agent Trainee Specialist obtains industry experience working in a sales& and& customer support role while preparing and training to become a Licensed Insurance Sales Agent.& This role attends classroom and hands-on training to assist Customer Service Representative, Customer Service, Bilingual, Insurance Sales, Representative, Agent
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Retail Customer Service Representative
3 weeks ago
Laredo, United States EZCORP Full timeAddress: 301 Clark Blvd. Laredo, Texas 78040 Brand: EZPawn Pay range is based on experience from $11.00 - $13.50 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and...
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Insurance Customer Service Representative
4 months ago
Laredo, United States Jimmy Campana-Lopez-Farmers Insurance Agency Full timeJob DescriptionJob DescriptionIf you enjoy helping others and are a compassionate, customer-focused individual, then apply to our LAREDO insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At Jimmy Campana-Lopez-Farmers Insurance Agency we pride...
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Customer Service Representative-Temporary
4 weeks ago
Laredo, United States SERCO of Texas, Inc. Full timeDuties And Responsibilities Adheres to the mission of SERCO. Shows interest and concern for all customers, treating them with respect and care. Assists customers in navigating computer-based information sources such as America's Job Bank, Work in Texas, and My Texas Careers. Assists customers with preparation of resumes and applications. Explains to...
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Customer Service Representative
3 weeks ago
Laredo, United States Signature Aviation plc Full timeJob Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and...
