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Customer Service Representative

2 months ago

Laredo, Texas, United States Lone Star Distributions Full time
Job Description

We are seeking a highly motivated and customer-focused Customer Service Representative to join our sales team at Lone Star Distributions. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Generate sales leads and opportunities to drive business growth
  • Provide accurate and timely information to customers, addressing their inquiries and concerns
  • Handle customer complaints and returns, resolving issues efficiently and effectively
  • Maintain accurate records of customer interactions and process received files
  • Adhere to established communication procedures and policies
  • Think critically and respond quickly to resolve customer issues and questions about products and services
  • Maintain a professional and courteous demeanor at all times

Requirements:

  • High school diploma or equivalent
  • Proven experience in customer support or sales
  • Strong customer service skills and a passion for helping others
  • Ability to multitask and prioritize tasks effectively
  • Excellent organizational and communication skills