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Customer Account Specialist

3 months ago


Atlanta, United States The Intersect Group Full time

We are currently partnered with a great company for a Customer Account Specialist position This is a perfect opportunity to gain quality experience in a large company

Responsibilities of the Customer Account Specialist

  • Identify and escalate possible process improvement ideas
  • Provide high-volume rate maintenance for existing customers
  • Sox Compliant
  • Ensure customer and product information in the system is aligned to the correct account
  • Monitor service level expectations of these groups and escalate to management as needed

Requirements of the Customer Account Specialist

  • 2.5 years of corporate experience
  • SOX Controls Environment
  • Time Management
  • Excel - VLOOKUP's, Pivot Tables, basic formulas and analyze data
  • Detail oriented
  • Analytical
  • Problem Solver
  • Written and Verbal Communication

Pluses

  • Bachelors Degree

If you are interested in the Customer Account Specialist position, please apply today, or email me directly at thernandez@theintersectgroup.com