Business Development Manager, Clients

2 weeks ago

New York, United States MAP SSG Inc Full time

The role will have responsibility for the day-to-day management of the client development activities for clients in the Financial Services and Private Equity sectors.

Under the direction of the Senior Business Development Manager, Clients & Markets, the Business Development Manager will be responsible for implementing and managing processes and programs aimed at expanding client relationships and winning new work.

Responsibilities

  • Account management of selected global clients including development and delivery of strategic plans and client relationship management, including supporting the relationship partners and client teams.
  • Act as a central contact and resource on selected relationships - providing guidance and client intelligence to various teams across the firm.
  • Develop an understanding of the client's business and market position to identify opportunities for revenue and relationship growth.
  • Conduct client feedback and work with the relationship team to act on the feedback.
  • Work closely with colleagues to develop an understanding of the firm's capabilities to drive business development efforts.
  • Support partners and lawyers ahead of client relationship meetings and key business development engagements.
  • Secondee preparation and feedback, including regular contact with secondees at financial institutions and private equity clients.
  • Collaborate with other teams on product development and marketing campaigns, and ensure they are appropriately tailored to individual clients.
  • Coordinate efforts across professional services to support ongoing relationship development through value-add services (e.g., pro bono, DE&I, innovation, trainings, etc.).
  • Support the roll out of best practice for relationship management across the client teams.
  • Create client development tools and resources to be used by the client teams.
  • Support the development and delivery of training to partners and lawyers on client relationship and opportunity management.
Qualifications

Education/Experience:
  • Minimum 5 years of experience working in business development or client relationship management.
  • The Business Development Manager, Clients & Markets, will be expected to have a track record of successfully managing client relations or business development in a law firm or professional services environment.
Skills:
  • Exceptional attention to detail, the ability to look at a document and spot conflicting pieces of information on the same topic.
  • Effective time and project management skills: proven ability to organize and manage a diverse range of projects, prioritizing multiple tasks with competing deadlines across different stakeholders.
  • Proactive and takes a hands-on Self-starter, enthusiastic and motivated is essential.
  • Fully able to work as part of a team and to liaise with/motivate partners and senior lawyers.
  • Strong understanding of how to handle confidential and sensitive
  • Knowledge or prior experience of Foundation and Microsoft Dynamics is a plus, but not essential.
  • Experience in developing best practice and implementing new processes is ideal.

*The estimated base salary range for this position is $160,000 to $190,000

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