Finance Coordinator

2 weeks ago

WinstonSalem, United States JobRialto Full time
Description:

Major Task Responsibilities and Key Accountabilities:

Use Excel (intermediate) to manage and track large volume (+50K lines) of information to facilitate overall case reduction

Use proprietary software, customer portals, and MS Office Suite to pull and save backup for case processing

Compare Pepsi and Customer delivery documentation for accuracy; use findings to take appropriate next steps to resolve, using communication skills to help delivery partners understand resolution requirements

Sample customer deductions to determine trends and raise visibility to reoccurring discrepancies

Research customer disputes and inquiries, including but not limited to: Pricing, Missing Payments, Missing Invoices, Missing DSD, Unauthorized Product, quantity discrepancies, misapplied payments

Locate and use customer remit to research discrepancies

Maintain complete and accurate documentation within SAP and external trackers (ie, in Excel)

Develop/have strong understanding of CSC operations to appropriately advocate process compliance and field partnerships

Partner with sub teams and other departments to achieve root cause resolution of customer exceptions

Work closely with internal/external partners (delivery sites/AR) to ensure accurate and timely communication

Meet set Service Level Agreements, Productivity, and Quality Goals

Serve as primary contact for delivery partner locations (developing strong understanding of both internal and external processes will be keys to success)

Basic Qualifications:

1 to 3 Years Relevant Experience

High School diploma

Curious, self-driven, and results-oriented

Intermediate Excel

Ability to work fluently in MS applications (Outlook, Word)

Strong team and organizational skills

Highly effective interpersonal and communication skills (written, oral)

Well-developed analytical and problem-solving skills

Preferred Qualifications:

Two- to four-year Degree in Business, Finance, Accounting, or Economics

Prior experience with SAP S4Hana or other SAP version

Advanced Excel (Pivots, formulas)

Education: High School

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