Loan Collections Specialist

2 weeks ago


Covington, United States Highlands Community Bank Full time

Highlands Community Bank is a small business in Covington, VA. We are professional, customer-centric, and supportive. Our goal is to provide local, trusted banking for the residents of Alleghany Highlands. We proudly invest in our communities through local decision making, financial guidance, and a sincere passion for serving our neighbors. Our people and our focus are rooted in the Highlands.

Our work environment includes:

  • Team environment
  • Growth opportunities
  • On-the-job training
Interested in a career in banking? HCB is searching for a highly motivated individual to join our team as a Collections Specialist. A successful Collections Specialist will have a professional demeanor, excellent communication skills, and strive to be efficient, helpful, and accurate.

RESPONSIBILITIES
  • Contacting customers via phone, email, or mail to collect overdue payments and establishing payment plans to recover outstanding debts.
  • Coordinate the repossession process for identified secured loans
  • Initiate legal proceedings, attend court proceedings on behalf of the Bank, and present the documentation necessary to gain a judgment in favor of the Bank.
  • Coordinate the garnishment process once a judgment has been entered
  • Maintain detailed and accurate records of all collection activities
REQUIREMENTS
  • High School Diploma/GED (required)
  • Previous banking experience (preferred)
  • Previous experience in collections (preferred)


Salary Description

$18 - $23 per hour

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